As LUS Fiber approaches it’s 10th anniversary of bringing fast, affordable, reliable connectivity to the community, there’s a growing interest in their story. We’ve spoken with Terry Huval about the network that beat back the incumbents determined to see it fall. Now that he’s retired, Terry has the time to talk to other media outlets to tell the story of the network. Joey Durel, the City-Parish President who worked side-by-side with Terry and who has since stepped out of that role, is also making sure to share his wealth of knowledge so other communities can learn from Lafayette’s experiences.

The local Discover Lafayette podcast dedicated two episodes to the story of LUS Fiber this fall. Both Terry and Joey appeared along with attorney Pat Ottinger and Mayor-President Joel Robideaux to offer their perspectives on what the infrastructure has offered to the community.

Be sure to check out our extensive coverage on Lafayette and LUS Fiber, including our 2012 report, Broadband At the Speed of Light: How Three Communities Built Next Generation Networks.

Part one is 38 minutes, part two is 55 minutes.

Part one:

Terry Huval Shares History of LUS Fiber from Discover Lafayette on Vimeo.

Part two:

History of LUS Fiber - Part Two from Discover Lafayette on Vimeo.

Until November 6th, community leaders in Loveland, Colorado, vacillated between whether or not to hold a referendum for final voter approval on a muni project. Asking voters to make the final call can remove political uncertainty, but there are times when elected officials have to make the call themselves. When the city opted out of Colorado's restrictive SB 152 three years ago, 82 percent of voters supported the measure. On November 6th, Loveland City Council vacated a previous order to put the issue on the ballot and decided that it's time to move ahead on establishing a broadband utility.

Special thanks to Jeff Hoel who provided additional resources to enhance our reporting!

A Steady Hike Onward in Loveland

Loveland’s population is around 77,000 and growing. The city rests in the south east corner of Larimer County, which is located along the north central border of the state. Located about 50 miles north of Denver as part of the Fort Collins-Loveland Metropolitan Statistical Area, the city is organized as a home rule municipality. Other towns we’ve written about are part of the same statistical areas, including Estes Park and Windsor. They’re one of several bedroom communities where residents who live there work in Denver, Boulder, and Fort Collins.

We knew that Longmonters loved their publicly owned network, but recent numbers show how many of them have shunned incumbents to switch. More than half of the market in Longmont has now signed up with NextLight. While NextLight subscribers enjoy fast, affordable, reliable connectivity from their network, benefits from competition are also creating a better environment for Longmonters who have stayed with the incumbents.

When Longmont Power and Communications (LPC) set out to serve the community in 2014, their goal was to reach approximately 37 percent of the market within five years. According to LPC’s Scott Rochat, they’ve blown away that goal and have already reached 54 percent.

No Tricks, Just Gigabits

While large national providers focus their efforts to capture customers with gimmicks such as reduced introductory rates that later increase, LPC has appealed to subscribers with a series of intelligent moves that show their commitment to the community.

At the start of 2018, LPC dropped the cost of their symmetrical gigabit Internet access from $99.95 per month to $69.95 per month. If subscribers have been connected for 12 continuous months, they’re eligible for a loyalty discount which brings the price down another $10 per month. During deployment, LPC created a special program in which folks who signed up for service within three months that service was available in their areas were able to cut yet another $10 per month off their gigabit rate for as long as they stayed connected. These Charter Members are able to take that $49.95 per month rate with them when they move to a different Longmont address where NextLight is available and the rate stays at the premise that they sell.

Approximately 93 percent of NextLight residential subscribers are Charter Members, Rochat told the Times Call. The network currently serves 17,400 premises.

Subscribers who referred friends were also able to get a free month of service for each referral and they had extended the promotion to digital voice service.

Competition=Better Rates, Better Services

Idaho Innovation Awards recently recognized industry leader Ammon Fiber Optics as the state’s Consumer Product of the Year. The publicly owned open access fiber network beat out companies that make expandable shoes for kids and solar power generators to win the award.

This year’s Idaho Innovation Awards event was organized by law firm Stoel Rives in cooperation with the Idaho Technology Council and Trailhead. According to the event website, it “recognizes innovations, innovative professionals and companies throughout the state” that contribute to Idaho’s economy. The other finalists for the prize were Expandals from GroFive and Kodiak from Inergy.

Belle of the Broadband Ball

Ammon, Idaho, is no stranger to accolades. In 2016, the city’s fiber network received the Community Broadband Project of the Year award from the National Association of Telecommunications Officers and Advisors (NATOA). Many others, including a former FCC Chairman, have applauded Ammon’s innovative open access model and funding approach.

We came across this cool video shared by Taunton Municipal Light Plant (TMLP) in Taunton, Massachusetts, and wanted to share it. This quick vid reminds us that, even though the Internet may seem like “magic” because it connects us with other continents, it’s actually science, work, and investment.

BTW, What's Up in Taunton?

When we last checked in with TMLP in March 2018, they had just implemented a fiberhood approach to sign up residential subscribers. According to their website, people are responding; nine neighborhoods are connected and almost two dozen others are accepting applications. Once 25 percent of premises have submitted their applications for installation, TMLP provides a timeline for installation in the area. Eight neighborhoods in Taunton are already connected.

Taunton began with fiber connectivity for businesses in 1997 and began residential services by offering their Fiber-to-the-Home (FTTH) to an apartment complex. The complex and the first neighborhood they connected were situated near the community high school, already served by TMLP. Other institutions, such as a local hospital and associated clinics have also been signed up with TMLP fiber for years.

Keeping the Community Up to Speed, Affordably

TMLP offers symmetrical connectivity at either $34.95 per month for 50 Megabits per second (Mbps) or $69.95 per month for 1 gigabit. They also offer VoIP service for $19.95 per month. Like many other publicly owned networks that have opted not to offer video services, TMLP is finding ways to educate the public about viewing options. They recently held a workshop on cutting the cord at the local library and have resources on their website for users interested on learning more.

There are about 57,000 people living in Taunton, the county seat of Bristol County. While the history of the community's economy goes back to shipbuilding and silversmithing, today Taunton has an active semiconductor, silicon and electronics manufacturing base. 

Check it out the Business Insider video on intercontinental connectivity:

Earlier this month, Chattanooga’s celebrated as municipal network EPB Fiber Optics announced that they now have more than 100,000 subscribers. The high numbers indicate that the network is serving more than 60 percent of premises in the EPB service area. EPB's success also attests to the popularity of publicly owned Internet infrastructure that is accountable and responsive to the community that both own and use the network.

An Expected Milestone, Big Benefits

Hitting six digit subscribership this fall was no surprise based on rapid growth and intense interest in EPB’s affordable, symmetrical 10 gigabit connectivity along with other available speeds. When the city began serving subscribers in 2009, they based initial figures on an estimate of 35,000 subscribers within five years to break even. Within 18 months, they had already surpassed those goals.

Having paid off remaining debt earlier this year, more revenue is now freed up for more investment back into the system or to put back into the community. The utility is now reinvesting around $42 million per year back into the electric system and power rates are lower for the entire community, regardless of whether or not electric customers are EPB Fiber Optic subscribers.

"Contrary to the fears some had about us spending power funds to pay for this service, our power rates are actually 7 percent lower than they otherwise would be because of our Fiber Optic network and the business it has generated for us," EPB President David Wade said.

In addition to significant savings on power rates, Chattanooga has experienced an influx of economic development as tech companies have come to the city specifically for the network. “Gig City” Mayor Andy Berke:

Chicopee, Massachusetts, is on its way to better connectivity through a publicly owned network after all. Chicopee Electric Light (CEL) has announced that the municipal utility plans to develop a pilot program yet this year to experiment with business connectivity. If all goes well, they have a long-term vision to also serve residents.

Remember That Resolution You Introduced?

Last week, we reported that at a recent meeting, City Councilor Joel McAuliffe had presented a resolution seeking support for a municipal network. Rather than pass it, however, the council referred the resolution on to the Utilities Committee for further review. McAuliffe created an online petition to show his colleagues on the council that their constituents supported a publicly owned network.

According to local outlet The Reminder, as the issue of municipal connectivity became a hot topic, CEL decided it was time to release news of their plan to launch a pilot project.

CEL General Manager Jeff Cady said, “We’re a municipal utility and operate in the best interest of our stakeholders, the rate payers. We’re going to operate our Internet service in the same way. We’re going to start slowly, providing service to a handful of businesses to iron out any issues.”

Cady went on to tell The Reminder that, even though the feasibility study was a few years old, the data was still valid and CEL are close to finalizing their plans.

CEL has already decided on a name for the service: Crossroads Fiber. The network will be deployed in phases, with businesses closest to existing fiber assets scheduled to be the first for connection. Approximately 70 percent of businesses in Chicopee are already near the community’s existing fiber and some are already receiving service through an agreement between CEL and Holyoke Gas & Electric. Once the initial pilot project is completed and CEL has had a chance to discover and resolve any issues, they anticipate expanding the pilot area in 2019.

Residents Won't Have to Wait Too Long

Once again, restrictive state laws designed to help big ISPs maintain their monopolies have helped push a publicly owned network to privatization. Opelika, Alabama, recently announced that they will sell their OPS One fiber optic network to Point Broadband, headquartered in West Point, Georgia. They expect the deal to be finalized in early November.

The Road to Now

The city of Opelika installed the network to overcome poor services from Charter and to improve municipal electric services with smart grid applications. In 2010, Charter’s astroturf campaign to stop the network failed when local voters supported the ballot initiative to build the broadband infrastructure to allow the city to provide services. By 2014, Opelika Power Services (OPS) was making Fiber-to-the-Home (FTTH) available for residents and businesses; folks in the community were loving the service from Alabama’s “Gig City.”

Nearby communities still stuck with poor Internet access wanted OPS to serve them also and OPS wanted to add more subscribers, but state law prevents Opelika from expanding beyond their current coverage area. As in the case of Bristol, Virginia, when a state prevents a municipal network from growing and increasing revenue, the state makes it difficult for the network to remain sustainable.

Mayor Gary Fuller recently told WLTZ:

“We attempted on three occasions to get the legislature to [allow us to] expand beyond our city limits, into North Auburn and rural Lee County, Beauregard, and we could never do that because we couldn’t get the law changed.”

Located only 30 miles east of Houston, it’s hard to believe that Mont Belvieu, Texas, ever had poor Internet access. Faced with complaints from residents and businesses, city officials decided to deploy fiber and bring fast, affordable, reliable gigabit connectivity directly to the community via MB Link.

How to Fix the Problem

While it’s not far from the center of a large metro area, Mont Belvieu still maintains a rural character. The town’s history is based in the oil and natural gas industry, which began in the early 1900s. As City Manager Nathan Watkins told Christopher Mitchell in episode 326 of our podcast, approximately 85 percent of natural gas liquids in the U.S. travel to Mont Belvieu for processing. With more than 10,000 miles of pipeline within their salt domes, the town of 8,000 has become a centerpiece of oil and natural gas processing.

Before MB Link, the community dealt with a patchwork of services offered by several different providers. Even though more than one provider operated in town, they didn’t compete with each other. Without competition, ISPs had no impetus to improve services. Residents complained about DSL download speeds of 1.5 Megabits per second (Mbps) and cable Internet access download speeds topping out at 5 Mbps. There were even premises that could not obtain Internet access because ISPs reported saturated networks and were not willing to make investments to serve more subscribers.

In 2016, a feasibility study in Mont Belvieu revealed that 60 percent of residents and 79 percent of businesses felt that local Internet access wasn’t adequate for their needs. In the same survey, 90 percent of residents and 100 percent of business respondents opined that high-speed Internet access is an essential service in the same manner as electricity and water.