In North Carolina, no other rural community embodies the rural struggle for high-quality Internet access as well as Pinetops. At a recent hearing in D.C., one of the leading voices in Pinetops, Suzanne Coker Craig, testified before a legislative committee assembled to delve into the issue. During her short five minutes at the Communications and Technology Subcommittee of the House Energy and Commerce Committee, Coker Craig described her town's rescue by the local municipal network and subsequent betrayal by their state legislature.

Pinetops Drama

Coker Craig is the owner of the small business CuriosiTees and former Town Commissioner of Pinetops; she has the ability to examine the community's situation as a resident, a business owner, and an elected official. In her testimony, she tells the story of how the once-fading Pinetops was revitalized when its neighbor, Wilson, did the neighborly thing and provided Fiber-to-the-Home (FTTH) to the small town. 

In 2016, Pinetops worked with a nearby municipal provider, Greenlight, to bring high-speed Internet services to its 1,300 residents, giving local businesses like CuriosiTees the connectivity they need to thrive in the modern economy. The expansion was only made possible after the Federal Communications Commission (FCC) preempted a restrictive state law that benefited large telecom companies. However, the State of North Carolina appealed the FCC preemption and the court reversed the ruling within the year.

Residents of northern Arkansas will soon be able to obtain high-speed Internet access through their local electric cooperative. North Arkansas Electric Cooperative (NAEC) recently received approval from its Board of Directors to expand its residential broadband pilot program, NEXT, Powered by NAEC. This expansion will bring Fiber-to-the-Home (FTTH) connectivity and one gigabit speeds to the co-op’s entire service area. 

Origin of NEXT, Powered by NAEC

We first covered NEXT last year on Community Broadband Bits episode 243, when we talked to Mel Coleman, the CEO of NAEC.

While on the podcast, Coleman discussed how rural electric co-ops brought “the next greatest thing,” electricity, to their members. He views the provision of Internet services as following in the same historical tradition: “What we like to think is, ‘This is the next “next greatest thing,”’ and that is broadband in your home, true broadband.”

To bring broadband to their members, NAEC created the subsidiary NEXT to develop the fiber network and connect residences.

Developing a Successful Pilot

In 2016, the NEXT pilot program was launched in three locations in Baxter and Fulton counties. The pilot area included both urban and rural communities as well as portions of the small town of Salem, where NAEC is headquartered. Internet, voice, and video services were offered to approximately 1,500 co-op members within the pilot program’s targeted areas, according to the press release carried by Areawide News.

Since NAEC already owned a fiber backbone to manage its electrical system, the co-op simply had to build out from the existing infrastructure to connect residences. Eligible members could subscribe to symmetrical gigabit services for only $79.95 per month.

“We exceeded our goal of [pilot program] subscribers,” said Coleman, as quoted on the NAEC site, “and many have shared with us the benefits true broadband internet has brought to their families and businesses.”

What’s Next for NEXT?

In June, the city of Fairlawn and the Medina County Fiber Network in Ohio recently announced that they would soon begin working together, which will expand FairlawnGig, the city's municipal network. The collaboration will boost connectivity in the region for residents and provide more options for businesses in Akron and surrounding communities.

Fairlawn Full of Fiber

Deputy Director of Public Service Ernie Staten told us that when city leaders commenced the FairlawnGig project, they promised the community that they would first build out the the entire community of 7,500 residents. They achieved their goal in May and now have a 47 percent take rate in the city. The strong numbers indicate Fairlawn’s intense need for better services than incumbents were providing. 

Staten told us that, in completing the deployment in Fairlawn, the city’s infrastructure now has a solid north-south presence. By leasing capacity on the Medina County Fiber Network (MCFN), FairlawnGig can expand in an east-west direction.

Potential commercial subscribers in Akron, east of Fairlawn, have already reached out to FairlawnGig offices, seeking more information. Staten notes that, while businesses in Akron have had access to connectivity from incumbents Spectrum and AT&T, prices are high and services are limited. FairlawnGig via the MCFN will be able to offer more options. Businesses will have access to services such as dark fiber connections, cloud services, data transport, and connections of up to 100 gigabits per second. Staten also believes that local businesses want the personal service and accountability that comes with a local provider.

Staten says that residents who live in the more rural areas west of town have also contacted FairlawnGig to find out more. FairlawnGig Fiber-to-the-Home (FTTH) gigabit service costs $75 per month or residents can opt for a 300 Megabits per second (Mbps) connection at $55 per month. Ten gigabit service for residential premises is also available and all connections are symmetrical. Voice services are also available; residents can sign up for $25 per month and receive two lines. FairlawnGig doesn’t offer video service, but makes resources available to help subscribers learn how to cut the cord to access video content.

Ting Fiber has continued its expansion into two more U.S. metropolitan areas, lighting fiber up in a northern Idaho town and planting a flag in a city south of the research triangle in North Carolina. Residents of the region of greater Sandpoint, Idaho (a service area of nearly 10,000 residents), and Fuquay-Varina, North Carolina (population of around 25,000), will soon see the benefits of fiber Internet access with Ting’s Fiber-to-the-Home (FTTH) service.

Sandpoint Successes

In the spring of 2017, Sandpoint began leasing out part of its core dark fiber infrastructure to Ting. The Toronto-based ISP has been working on building out its fiber in the Idaho town since early April of this year, and just lit up its first customers (two small businesses) from a fiber expansion effort in downtown and central Sandpoint. Eventually Ting is planning on offering FTTH for residential and business access in Sandpoint, as well as Dover, Ponderay, and Kootenai, all in Bonner County. 

Sandpoint worked on building out its own dark fiber network for around five years, with the intent of leasing its infrastructure out to ISPs. Crews installed two conduits, one to reserve for emergency communications that the city would retain, and one for an open access network for ISPs to utilize.

The city has already entered into one non-exclusive franchise agreement with Intermax, which provides fiber to commercial businesses, and has contracted out fiber builds with Fatbeam. Both companies are local to the northern Idaho region.

A Long Time Coming

Recently, PCMag rated North Dakota and South Dakota as two states with some of the fastest connectivity in the U.S. Rural cooperatives have brought high-quality connectivity to this region of the country and, when sifting through our archives, we realized that we haven't given South Dakota cooperatives the coverage they deserve.

Venture Communications Cooperative connects more than 30 communities in central South Dakota with some of the fastest Internet service in the U.S. South Dakota cooperatives have taken advantage of government loans and grants in order to bring much-needed Internet access to their rural members. With federal stimulus money, Venture Communications began building an extensive Fiber-to-the-Home (FTTH) network in 2011.

Fiber Fast

Only 25 percent of the U.S. population has access to FTTH, a leading technology that can provide Internet service faster than 1 Gigabit per second (1,000 Mbps). Venture Communications offers a Gigabit to some of the most rural residents in South Dakota. The co-op is only one of two companies in South Dakota to be Gigabit certified by the NTCA Rural Broadband Coalition.

Venture Communications Speed Tiers

When you’re an island, literally, and want better options for your Internet access, you have to get creative. In the case of Rock Island Communications on the San Juan Islands, the choice was clear: establish your own ISP. 

The San Juan Islands cluster in the most northwest tip of Washington state, off the coast of the cities of Bellingham and Anacortes, and just spitting distance from the Canadian border. Hitching a ride on a ferry boat is the only way to access this remote but beautiful chain. A little more than a third of the residents of the 20 islands are seasonal, and the islands’ median age is 55 years old, according to Rock Island Communications. Visitors and residents alike experience the rough weather, thick Douglas fir overgrowth, and rocky terrain one would expect from the Pacific Northwest coast. These environs make for beautiful vistas - the islands are considered a vacation destination - but less than ideal conditions for high speed Internet access.

“After the Cable Broke” 

Rock Island Communications is a wholly owned subsidiary of the San Juan County-based electric co-op Orcas Power and Light Cooperative (OPALCO). Rock Island Communications started as Rock Island, a local ISP with around 12 percent of the market share. OPALCO bought the small ISP in 2015, and the private venture has just entered its third year of expanding construction and operating both Fiber-to-the-Home (FTTH) and Fixed LTE Wireless services. The wireless service, for more remote subscribers, is run in a partnership with T-Mobile and involves sharing infrastructure and splitting costs. By the company’s own estimates, Rock Island now retains nearly 40 percent of the market share, with a 2:1 ratio of wireless to FTTH subscribers. The ISP expects to have a positive cash-flow by the end of this year.

On June 18th, PCMag came out with its list of “The Fastest ISPs of 2018.” The analysis looks at ISP performance in several different ways and provides a range of different side-by-side comparisons. The results prove that publicly owned infrastructure has in important role in bringing high-quality Internet access to Americans.

The Dakotas' Co-ops Rock

When taking a wide angle lens view of the fastest U.S. states results, we noticed that two of the top four states with the fastest ISPs were North Dakota and South Dakota. Rural cooperatives in these two states have excelled at deploying high-quality Internet access via fiber optic infrastructure. As a result, North Dakota and South Dakota have some of the most complete coverage of Fiber-to-the-Home (FTTH) Internet access and gigabit FTTH in the country. Notice all the coverage on our cooperative map:

Check out a larger map here.

Like rural electrification in the 1930s, cooperatives are taking on the task of bringing high-speed Internet service to members in rural areas. They live and work in the areas they serve. Big ISPs don’t consider sparsely populated areas suitable investment opportunities, so electric and telephone co-ops are repeating the approach of the 1930s, but this time with fiber networks. Dickey Rural Telephone Cooperative in North Dakota and Venture Communications Cooperative in South Dakota are only a few that have worked to get their members connected.

Minnesota’s RS Fiber Cooperative has brought gigabit connectivity to households and businesses in small, rural towns in Renville and Sibley Counties. Within the next few years, they plan to transition households beyond towns from their wireless access as they expand their Fiber-to-the-Home (FTTH) footprint. A recent MinnPost article features how the network has attracted a different kind of venture to one of the small member towns — a 3D printing business.

Gibbon, Minnesota (pop. 750), is known for quiet streets, rather than the shiny futuristic landscapes one associates with high-tech entrepreneurs. The community, however, was exactly what Adam Stegeman was looking for when searching for a place to set up shop. He had been selling 3D printers for years and was ready to strike out on his own. The Stegeman Family wanted a small-town environment and, since much of Adam’s work requires transfer of data intensive 3D design files, a community that also had access to fast, affordable, reliable connectivity was a must. As one of the RS Fiber Co-op member towns, Gibbon met both requirements.

When MinnPost asked Stegeman about the presence of the network in Gibbon and its influence on his decision to settle there: “That was absolutely huge,” Stegeman said.

The Fabric of the Community

As we covered in our report, RS Fiber: Fertile Fields for New Rural Internet Cooperative, more than 20 communities joined together to establish the broadband cooperative. Community leaders faced challenges along the way, but they pursued their vision. Through a strong sense of regional collaboration and a creative approach, the cooperative now offers better connectivity than is available in many urban areas. They’ve completed phase one, which connects each of the towns with FTTH and provides high-speed fixed wireless Internet access to premises in the extremely rural areas, such as the many local farms. Phase two should begin within the next two years.

Consolidated Cooperative (CC) of Delaware, Ohio, plans to bring Fiber-to-the-Home (FTTH) services to rural central Ohio residents as soon as this summer.

Multi-Service, Multi-Community

In March, CC announced it had changed its name from Consolidated Electric Cooperative to better reflect the organization's expansion of services. In addition to electric service, CC also provides natural gas, propane, community solar, and soon they will offer residential fiber optic connectivity. CC’s board came to the decision to offer fiber after a host of members said they needed a solution for their current underwhelming Internet access and incentives to keep businesses buzzing in their area.

CC has served rural and farming communities north of Columbus since the 1930s. It currently provides electric in Delaware and Morrow counties, as well as slices of six other surrounding counties. It also provides some fiber access to area school districts and businesses through its brand Enlite, partially by harnessing CC’s electric infrastructure. 

Last October in a Facebook post, CC cited a member survey wherein “many members in our serving area report insufficient access to reliable Internet service.” The co-op says it's broken ground on constructing its new fiber network earlier this spring, and will begin offering services sometime in June for select high-need clients in western Delaware County. Consolidated Fiber offers an interactive map of the anticipated coverage zone, with color coding that indicates the status of each area. 

Gauging the Scope of Interest