When Collin Boyce, the City of Tucson’s Chief Information Officer, was a young boy, he left his native island country of Trinidad and Tobago with his mother and three brothers and moved to Brooklyn, New York.

“We were poor but what my mother did for us in the summertime is send us to computer camps. And because of those camps three of us are in the IT industry today and the one we call the black sheep of the family is a neurosurgeon,” Boyce said.

He was joking about his neurosurgeon brother of course. But was dead serious about how being introduced to computer technology as a young kid led him into IT work and why it means so much to him to help build Tucson’s new municipal wireless network to provide Internet connectivity for low-income school students and seniors.

“This effort is an opportunity to give back what my mother gave me,” he said.

Tucson has hundreds of miles of fiber connecting the city’s municipal buildings. But, unlike a city like Chattanooga, which operates one of the premier Fiber-to-the-Home networks in the nation allowing America’s first Gig City to provide free high-speed Internet access to 12,000 low-income students in Chattanooga throughout the ongoing pandemic, Tucson has not built a fully fiber-optic municipal broadband network.

As the COVID crisis swept across Arizona and forced students to attend school remotely last spring, Boyce began to look for a way to ensure that the thousands of students who didn’t have Internet access at home wouldn’t be left behind. In a city with a population of about 530,000, an estimated 30 percent of city residents, or about 150,000 Tucsonans, don’t subscribe to wireline broadband, Boyce said.

Standing Up a New Network

“We needed to stand up some wireless technology,” he told us this week.

Over the last three years, Le Sueur County, Minnesota has assembled a task force of citizens, local officials, and business leaders which have succeeded in dramatically improving broadband for thousands of residents who previously had poor or no connectivity. In doing so, they’ve also forged relationships, inventoried local resources, and created a model which is likely to see the landscape go from one where nearly all residents in the county were under- or unserved by basic broadband at the beginning of 2018 to one where the vast majority of the community will have access at 100/20 Mbps in the next couple years. And if efforts continue to succeed, it’s possible we might see full fiber coverage in Le Sueur by the end of the decade, making it one of the most connected counties in the state.

Le Sueur is located ninety miles southwest of Saint Paul, and had just under 29,000 residents and 11,000 households in 2019. There are 11 whole or partial cities in the county, of which Le Center and Montgomery are the largest at around 2,500 people each. The remaining communities sit between 200 and a 1,000 residents. More than a thousand farms dot the landscape, and agriculture, along with some tourism and resort development centered on the lake communities, comprise the bulk of the county’s economic picture.

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Broadband infrastructure outside of the population centers in Le Sueur is generally poor, which was a problem for residents, for businesses, and for farmers looking to remain competitive and modernize operations: “the lack of this service means students have trouble completing schoolwork and seeking future opportunity, small businesses have trouble connecting with customers and vendors, farmers have less efficient operations, home sales and development lags, and options for telemedicine are closed.”

A new project borne out out of the Michigan Moonshot Initiative promises to help thousands of families and students without home Internet access get online. Led by the Merit Network, a coalition of partners (including Toyota, Cisco, the Detroit Public Library, the Washtenaw County Broadband Task Force, and county school districts) is installing Wi-Fi hardware at 50 sites around the southeastern part of the state to bring broadband access to thousands. Nine locations are up and running, with more soon to follow. 

The effort is taking place in the cities of Detroit, Inkster, Flint, as well as Washtenaw County. Toyota and Cisco are providing funds and hardware, and the project takes advantage of the Merit Network’s extensive fiber backbone running throughout the state (4,000 miles in total). Wayne State University is also participating, and inviting students and faculty and staff to participate in a broadband survey. Funds are being dispersed in the form of grants which will go to community organizations to boost existing Wi-Fi networks at schools and other anchor institutions across participating areas.

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Along the banks of the Columbia River, Multnomah County (pop. 813,000), Oregon is considering a publicly owned Fiber-to-the-Home (FTTH) network after being handed a study more than a year in the making. The report estimates that a countywide network reaching every home, business, and farm in a five-city area would cost just shy of $970 million, and bring with it a wealth of savings and other benefits to the community it serves.

Origins

The study has its origins in a 2017 push initiated by an advocacy group called Municipal Broadband PDX which has sought more affordable and equitable Internet access in the region. In 2018, the County Board of Commissioners agreed that it should be explored and approved the funding of a study, with the city of Portland and Multnomah County each contributing $100,000 and the remaining towns of Fairview, Gresham, Troutdale, and Wood Village joining the effort to collectively contribute an additional $50,000 for funding. Over the next year, CTC Technology and Energy conducted a comprehensive survey, analysis, and evaluation, and the results were delivered at the end of September.

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Over the last few months, a number of cities across the country have recognized the pressing need to find a way to get those in their community without Internet access connected. In San Rafael, California, San Antonio, Texas, and Champaign, Illinois, local governments along with a variety of philanthropic, technical, and private partners have developed a host of innovative ways to bring fixed wireless solutions to neighborhoods in need.

The city of McAllen (pop. 140,000) — near the mouth of the Rio Grande, at the southern tip of Texas — offers some additional lessons to be learned and a blueprint for success for other local governments thinking of doing the same. Quietly over the summer, it collected broadband data, designed, and deployed a fixed wireless network which to date covers more than three dozen neighborhoods and provides free connectivity for the city’s students and residents. 

Fiber From the Water Tower

Citywide Wi-Fi has been a long time coming in McAllen. Mayor Jim Dalson and the IT Department have wanted to do it for years, IT Director Robert Acosta said in an interview, but finding a way to pay for it has been the major barrier. In the meantime, his department has been adding wireless coverage to public spaces for the past half decade, at city parks, outside of government facilities, at the Museum of Art and Science, and at the Boys and Girls club. He also extended the network to traffic cameras, water towers, and other government facilities, and when the pandemic hit his department had more than 60 miles of fiber to call upon.

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Marin County and the city of San Rafael, California, are demonstrating what happens when local government, a community nonprofit, and generous stakeholders come together to do something right. Over the summer they’ve built a Wi-Fi mesh network in the city’s Canal neighborhood to connect over 2,000 students and their families in anticipation of the upcoming school year. How the project unfolded shows what a thoughtful, committed group of people can do to respond to a public health crisis, close the digital divide, and make a long-term commitment to the vulnerable communities around them. 

A Neighborhood in Need

The Canal neighborhood (pop. 12,000) was founded in the 1950s and sits in the southeast corner of Marin County, bounded by the San Francisco Bay to the east, the city of San Quentin to the south, China Camp State Park to the north, and the Mount Tamalpais Watershed to the west. It’s split down the middle by Highway 101 and Interstate 580.

Canal is populated by predominantly low-income workers, and remains one of the most densely settled areas in Marin County — one of the wealthiest counties in the nation. Its residents serve, according to San Rafael Director of Digital Services and Open Government Rebecca Woodbury, as the backbone of the area’s service economy. Those who live there are mostly Latinx residents, with a small but significant segment who identify as Vietnamese. A 2015 study highlighted the challenges the community faces. Its population grew by half between 1990 and 2013, while available housing units grew by just 15%. During the same period, median household income shrunk by nearly a third, and unemployment remains twice as high in Canal than in the rest of Marin. It suffers from the largest education disparity in the entire state. It’s also among the hardest hit in the community by the coronavirus pandemic: the Latinx population in Canal accounts for just 16% of Marin County but 71% of cases so far.

As the novel coronavirus has spread across the United States, so too have efforts to bring Internet access to digitally disconnected households during a time of nationwide social distancing. Washington and Massachusetts are on different coasts, but both states are working with publicly owned broadband networks to deploy emergency Wi-Fi hotspots in underserved communities in response to the Covid-19 pandemic.

In Washington, a state-led initiative is deploying hundreds of new Wi-Fi access points with the help of community networks, including Northwest Open Access Network (NoaNet), a statewide middle-mile network, and several Public Utility Districts (PUDs). And on the other side of the country, Massachusetts has enlisted the help of municipal network Whip City Fiber to establish Wi-Fi hotspots in communities with poor connectivity.

The drive-up public hotspots will allow residents of both states to complete online school assignments, apply for unemployment insurance, and connect with healthcare providers, among other essential tasks.

“We’ve all been in a position where we understand to connect to the world during this really challenging time, Wi-Fi is essential,” said Dr. Lisa Brown, Director of the Washington Department of Commerce, during a livestreamed launch of the state Wi-Fi initiative.

Washington Partners with PUDs for Wi-Fi

Across the country, more people than ever are working and learning from home, making a quality Internet connection vital for everyone in every locality during the Covid-19 pandemic. For Americans in inadequately connected areas — rural and urban — adapting to a more isolated and remote learning and working lifestyle proves extremely difficult when lacking a reliable Internet connection.

Many electric cooperatives and other broadband providers have quickly rolled out solutions to ensure that their subscribers are connected and well-equipped to adapt. Many of them are also working with community institutions to ensure all residents have some level of connectivity, especially children for remote learning purposes.

OzarksGo Brings Broadband to Busses

Ozarks Electric Cooperative has been working diligently with its fiber division, OzarksGo, to find solutions to improve connectivity for the communities it serves. In a phone interview, Steven Bandy, the general manager of Ozarks Electric, explained that as stay at home orders were issued, more and more homes within their service area were requesting new fiber hook ups. At the same time, families outside of their territory were scrambling for Internet connectivity.

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OzarksGo serves nine counties in Arkansas and western Oklahoma, and they have thus far built out 75 percent of their network. They began deploying the network in 2016 and set a goal of having all of the fiber lit within six years. Bandy is still confident they can stick to this timeline, but he explained that the COVID-19 pandemic has interrupted their supply chain and temporarily slowed their ability to make new connections to homes.