On Episode 3 of Connect This!, Christopher is joined by Angela Siefer, Executive Director of the National Digital Inclusion Alliance, Deb Socia, President of The Enterprise Center in Chattanooga, Tennessee, and Travis Carter, CEO of US Internet. 

Tune is to hear them talk about solving the broadband gap and all of the obstacles it presents, from digital literacy training, to redlining, to funding programs. Along the way they also talk about how the federal government has failed to connect people over the last nine months and whether they're optimistic about a Biden administration and the future of broadband.

Mentioned during the course of the episode: An episode of the Community Broadband Bits Podcast with Deb Socia and Geoff Millener about digital inclusion in Chattanooga during the early months of the pandemic, and a white paper about tier flattening by Verizon and AT&T which forces users to pay high costs for decaying broadband infrastructure.

Subscribe to the show using this feed. 

Watch the episode below.

Podcasts can be a great way to glean important insights on all things broadband – from the policies and politics that shape the digital landscape to the pathways and platforms that connect us to or keep us from the Internet.

If you haven’t already tuned into our own weekly podcast, "Broadband Bits", consider this an invitation to do so. (Or the brand new Connect This show.) But, we also want to highlight two new limited podcast series that we think are worth checking out.

#SpreadtheTech

One is #SpreadtheTech created by the National Digital Inclusion Alliance (NDIA) and Digital Charlotte – a ten-episode series that “showcases interviews with digital inclusion stakeholders and practitioners from across the country highlighting their community-based efforts to address the digital divide.” This Verizon-sponsored podcast is hosted by NDIA Executive Director Angela Siefer, Digital Charlotte’s Executive Director Bruce Clark, and the Director of Operations for Digital Charlotte, Andrew Au.

In the first four episodes, #SpreadtheTech covers how digital inclusion advocates have pivoted their work to focus on the significance of Internet connectivity as we deal with the on-going Covid-19 pandemic.

The first episode looks at how the North Carolina Department of Information Technology is responding to connectivity challenges brought on by Covid-19. The featured guest of that episode is Amy Huffman, Digital Inclusion and Policy Manager for the Broadband Infrastructure Office within the North Carolina Office of Information and Technology Services.

Huffman reports on how the state created an interactive searchable map that allows North Carolina residents to enter their address to see if they have access to one of the discount or low-cost programs the state’s Internet Service Providers (ISPs) are offering. The map also shows the locations of community anchor institutions (libraries, schools, and community colleges) which have Wi-Fi hotspots in their parking lots that allow residents to access the Internet from their cars.

This piece was written by Christopher Mitchell and Ry Marcattilio-McCracken

The second round of Techdirt’s Greenhouse Policy forum lands on the topic of broadband in the age of Covid and brings together a collection of voices speaking to facets of an important conversation. “The triple whammy of limited competition, regulatory capture, and Congressional corruption,” Karl Bode writes in introduction, “has resulted in the U.S. being utterly mediocre (or worse) in nearly every major broadband metric that matters.” Deb Socia and Geoff Millener have contributed to talk about online education, Harold Feld writes about radio spectrum, Terique Boyce talks about New York City’s Master Plan, and Jonathan Schwantes writes about treating broadband like a public utility. We likewise contributed an essay on community broadband and the steps local governments have taken to get citizens connected.

We encourage you to read it over at Techdirt, but will repost it below.

***

When it comes to the goal of ensuring all Americans have affordable and reliable Internet access, we are pretty much stalled. Sure, the FCC will make noise every year about our quest to bridge the digital divide, but it has focused solely on for-profit private solutions. And while there are many hundreds of good local companies making important local investments, the FCC has tended to throw the most money at the few extremely big ones (the same big ones that are on the other side of the revolving door at the FCC for most employees, whether staff or political appointees.)

In a new essay published by the Nonprofit Quarterly, Christopher tackles the connectivity gap in the context of the ongoing pandemic and how it could be solved by a variety of proven nonprofit models that are already connecting tens of thousands of Americans efficiently to fast, affordable networks.  

See an excerpt below, but check out the whole piece over at the Nonprofit Quarterly:

One of the longest-lasting effects of the COVID-19 pandemic may be the lost education opportunities for millions of children. While the vast majority of children studying remotely are adversely affected, several million students have no home broadband Internet access at all. As a result, they have been extraordinarily disadvantaged. For too many, public schooling has effectively ended.

[S]omewhere between 15 and 41 million Americans cannot buy a reasonable broadband connection today because their home is not served by an ISP. Most, but not all, of these homes are in rural America, and we typically talk about this problem as being one of “access.” Tens of millions more Americans live in a location that’s served by an ISP, but they cannot afford the fees or face other barriers such as lacking a device or digital literacy. This problem is typically referred to as a lack of digital inclusion, or the digital divide, although these terms are often tossed around loosely.

There is no single policy to solve the broadband problems faced by the nation. In most cases, better networks and lower prices would really help, but achieving that would require different strategies in rural or urban areas. Challenges around literacy and online safety/security will be more difficult.

The answer then is the answer now: nonprofit business models. In a nation as large and varied as the United States, a single business model rarely meets everyone’s needs. Universal electricity required some 4,000 municipal electric departments and nearly 1,000 rural electric cooperatives. And it worked. Not because municipal networks and cooperatives are magical, but because they have the right incentives.

The National Digital Inclusion Alliance’s (NDIA's) Net Inclusion conference (which was moved to fall and then cancelled because of the ongoing public health crisis) has been converted into an eight-week long webinar series starting this Wednesday at 2pm ET. From the website, its aim is to:

[W]elcome digital inclusion community practitioners, advocates, academics, Internet service providers, and policymakers to discuss local, state, and federal policies and policy innovations impacting digital equity, sources of financial and programmatic support of digital inclusion programs, and digital inclusion best practices from across the country.

Each week on Wednesdays through November 4th, one-hour webinars will tackle a wide variety of topics. More than two dozen national leaders and experts will participate, and sessions include thirty minutes of wrap-up where viewers can ask questions of the panel. See the schedule below:

• 9/16: Digital Inclusion 101 – The What, The Why, And How To Advocate
• 9/23: Research And Data To Convince Locally, To Advocate With State And Federal Policymakers, And To Allocate Limited Resources
• 9/30: Racial Equity And Digital Inclusion
• 10/7: Local Government Digital Equity Strategies
• 10/14: What Works? New Research About The Effectiveness Of Digital Adoption And Skills Intervention Strategies
• 10/21: What New Digital Inclusion Models (Partners And Funding) Are Coming Together Due To The Pandemic?
• 10/28: Coalitions – Who’s At The Table, Who Is Convening, And How Are Strategic Decisions Made?
• 11/4: Final Plenary – How Did The Pandemic Change Digital Inclusion Work – On The Ground And In Policy?

Presenters include Brian Dillard, Chief Innovation Officer at the City of San Antonio, who will no doubt talk about how the city leveraged its infrastructure to deliver free Wi-Fi to 20,000 students for distance learning during the current school year. Other participants include:

For those in research, policy, community support, and the host of interrelated spaces who are hard at work to make sure that everyone in the country who wants to get online can, expanding broadband is a two-fold problem: that of broadband availability, and that of broadband adoption. 

The first of these relates to the problem of making sure that federal and state legislation and the policies that go with them work towards building the infrastructure and creating the competitive markets that result in reliable, low-cost, high-speed Internet access for all. The second of these — broadband adoption — relates to the collection of obstacles that keep people offline even after an Internet connection is available up to their door. Cost remains one of the most problematic, but there are others as well. 

The onset of the coronavirus pandemic this year has made overcoming these challenges more important and immediately pressing than ever, and the National Digital Inclusion Alliance (NDIA) has initiated a program to help: one-on-one, phone-based support from locally trained people across a range of digital inclusion services call the Digital Navigator Model. 

The concept was developed last April, and the completed Digital Navigator Model, developed by NDIA along with partners and allies, was released this August. Its purpose, from the press release:

The COVID-19 pandemic has created a sudden, massive public need for trustworthy digital inclusion services. Millions of Americans need support from digital inclusion programs: to get connected with affordable home internet, find affordable computing devices, and learn basic digital skills. “Digital Navigators” is an adaptation of traditional digital inclusion programming to this new reality, providing one-to-one dedicated support via phone service.

For years, federal and state governments have spent billions of dollars on efforts to build broadband networks in underserved rural communities while doing very little to bring home Internet access to unconnected Americans living in our nation’s cities.

A new white paper, released recently by the National Digital Inclusion Alliance (NDIA), outlines how this policy decision has a racist impact — benefiting mainly white, non-Hispanic people while disadvantaging many Black Americans and people of color in urban areas, where the majority of unconnected households are. “This policy is counterproductive, it’s another form of structural racism, and it needs to change now,” Angela Siefer, Executive Director of NDIA, shared in a statement.

To reach their conclusions, the paper’s authors analyzed federal data to find the relative percentage of people by race without home broadband access in both urban and rural communities. Summarizing their analysis, they wrote:

• In the rural counties which are most likely to qualify for federal broadband funding, people living in households with no broadband — the intended beneficiaries of the government’s ostensible efforts to “close the digital divide” — are mostly “white alone” and non-Hispanic.
• In contrast, the majority of people living in households with no broadband in the nation’s largest cities and least rural counties — the places least likely to qualify for broadband infrastructure funding or any other federal digital inclusion assistance — are non-white, multiracial and/or Hispanic or Latino.

"Structurally Racist" and "Counterproductive" Policy

NDIA’s analysis found that white, non-Hispanic rural residents are the most likely recipients of federal and state funding to expand broadband in unserved and underserved rural communities. They report that more than three quarters of those who lack broadband access in the most rural counties and more than 60% of the unconnected households in counties with low broadband coverage are white and do not identify as Hispanic or Latinx.

The National Digital Inclusion Alliance (NDIA) is looking for a new Research and Policy Director to help raise awareness of digital equity issues and support digital inclusion practitioners across the country.

The position is full time and remote, with an expected salary range of $60,000 - $65,000, dependent on experience.

For more information and to apply, visit NDIA’s website. NDIA will consider applications on a rolling basis.

Position Details

According to NDIA, responsibilities of the Research and Policy Director include:

• Conducts statistical research and analysis to guide and support NDIA’s advocacy as well as affiliate development.
• Learning from NDIA’s affiliates and in collaboration with affiliates and partners, conduct and guide development of NDIA’s policy positions. Written work includes official comments to government agencies, white papers, blog posts, and guidebooks.
• Contributes to the NDIA website and social presence by publishing blog posts and assists with other communication tasks as requested.
• Participates in local, state, and national meetings and conferences.
• Speaks at events and on webinars.
• Works with partners and policymakers to identify how policies can be improved to support digital inclusion work.
• Monitors and engages on federal, state, and local policies that impact digital equity and the efforts of our affiliates.
• Speaks with media to explain on the ground digital inequities and advocate for needed policy changes.
• Support NDIA’s national conference, Net Inclusion, by helping craft the agenda, identify speakers and encourage participation.

Desired qualifications: