Consumer Reports’ latest survey of the most popular ISPs in America is once again dominated by smaller providers and community-owned and operated broadband networks.

The magazine’s semi-paywalled report measured the opinions of 48,000 readers on a 100 point scale across four criteria: value for money, connection reliability, customer service, and speed.

The top ranked (95 points) ISP in the nation according to Consumer Reports was Greenlight, a small fiber operator that deploys largely around upstate New York. The second (92) was EPB, the community-owned fiber network in Chattanooga, Tennessee whose deployment has helped the city envision an estimated $2.69 billion return on its initial investment.

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At the same time, regional monopolies that benefit from muted competition and oversight continued to fare poorly in the magazine’s rankings.

Expensive and usage-capped satellite broadband services fared the worst (HughesNet (14) and Viasat (14)), followed by a peppering of regional cable and telco monopolies like Comcast Xfinity (28), CenturyLink/Lumen (25), Mediacom’s Xtream (25), or Altice’s Optimum (20).

Imperial, Lassen, and Plumas Counties are among the first recipients of California’s $2 billion Last Mile Federal Funding Account Grant Program (FFA). The cities of Oakland, Fremont, and San Francisco have also been awarded significant state awards.

The FAA grants are part of California’s ambitious Broadband For All initiative, a $6 billion effort aimed at dramatically boosting broadband competition and access across the Golden State.

All told, the California Public Utilities Commission (CPUC) awarded 11 FFA grants totaling over $86.6 million. Prominent awardees from this first round include publicly-owned broadband projects: the Golden State Connect Authority (GSCA) – a joint-powers broadband authority comprising 40 rural California counties – and Plumas Sierra Telecommunications for projects across Imperial, Lassen, and Plumas Counties.

“These projects will build community-based, future-proof, and equity-focused broadband infrastructure across California,” said CPUC President Alice Reynolds. “The Federal Funding Account – and these projects – are a shining example of our state’s Broadband For All values and objectives.”

The popular Vermont Communications Union District (CUD) Northwest Fiberworx (NWFX) has received a $20.2 million infusion in state American Rescue Plan Act dollars to extend affordable fiber broadband into long-underserved regions of the Green Mountain State.

The St. Albans-based CUD is a nonprofit special purpose municipality with 22 member towns. Its latest build will connect 3,800 unserved and underserved households in Franklin and Grand Isle counties in the Northwest part of the state.

Great Works Internet Vermont (GWI VT) will design the network and manage the operations, though Fiberworx will own the finished build.

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“We have a unique model, that of which we will build, own and maintain a fiber-to-the-premise open-access network,” Northwest Fiberworx Network Operations Manager, Mary Kay Raymond said in a statement.

The new $20.2 million grant awarded late last month by the Vermont Community Broadband Board (VCCB), was made possible by 2021 federal COVID relief funding courtesy of the American Rescue Plan Act.

“Northwest Fiberworx and their partner Great Works Internet Vermont have found a way to bring service where others would not,” VCBB Deputy Director Rob Fish said of the award.

“They’re building a sustainable network to serve Vermonters for decades to come.”

As states gear up to administer federal BEAD funds from the bipartisan infrastructure law, a handful of states are already making significant investments in municipal broadband using federal Rescue Plan dollars.

California, Maine, Vermont, and New York have each established grant programs that center municipal broadband projects (mostly fiber builds) – with New York being the most recent state to announce more than $70 million in grant awards through its ConnectALL Municipal Infrastructure Grant Program (MIP).

Courtesy of the U.S. Treasury’s Capital Projects Fund, the awards are part of a $228 million initiative to bring high-quality Internet connectivity and consumer-friendly choice to New York communities long-stranded on the wrong side of the digital divide.

The towns of Dryden and Caroline, New York have been awarded a new $8.9 million broadband grant courtesy of the New York State ConnectALL program. The award will help deliver affordable fiber capable of symmetrical speeds up to 10 gigabits per second (Gbps) to residents of both towns, which until now, had been trapped on the wrong side of the digital divide.

Launched two years ago, Dryden officials have told ISLR they’re making steady inroads on municipally-owned fiber deployment to the town of 14,500. Now they’re looking to expand the popular local broadband network further into the town of nearby Caroline.

According to an announcement by Dryden Fiber, this latest grant award will help fund the construction of over 125 miles of new fiber to reach 2,650 new residences in Dryden and Caroline. The first customers in Caroline are expected to be online sometime within the next twelve months.

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“I find a real partnership between the Town of Dryden, Town of Caroline, and the New York State ConnectALL Office,” Dryden Fiber Executive Director, David Makar says of the award. “Years of hard work and seed planting from elected officials, citizen volunteers, and private partner businesses are now showing up ready to provide top-tier quality broadband service for the residents of Dryden and Caroline.”  

Last October, Vermont CUD (Communications Utility District) Lamoille FiberNet greenlit a $25 million public partnership with Consolidated Communications. The goal: to finally bring affordable fiber broadband access to 4,170 locals in Lamoille County. Eight months later and locals say network construction is finally getting underway.

According to the Lamoille County News And Citizen, Consolidated trucks have started to appear in towns like Stowe, Johnson, Eden, Cambridge, Belvidere and Waterville as Phase 1 of the network build gets underway.

Consolidated crews plan to deploy more than 400 miles of fiber this summer, providing locals with speeds up to 10 gigabits per second (Gbps).

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“It’s been a Herculean effort for more than three years, so we’re all very excited to see the trucks rolling this summer,” Lamoille FiberNet Executive Director Lisa Birmingham told the outlet.

The City of Centennial, Colorado is making steady inroads bringing affordable fiber Internet service to the city of 106,000, leveraging its city-owned fiber backbone and a partnership with the Charlottesville, VA.-based fiber provider Ting.

Just south of Denver – in a city known for its high-tech industry, craft breweries, and family-friendly neighborhoods – voter-approved efforts to get out from under the thumb of regional monopolies has driven a surge of competition, most recently exemplified by Ting’s continued delivery of affordable gigabit fiber.

Ting Public Affairs manager Deb Walker told ISLR that while the company couldn’t break out specific details on the number of passed fiber locations in the Centennial market, they’re making inroads on fiber deployments across Colorado.

“Now that Ting has city-wide networks built or under construction in three markets in the Denver region (Centennial, Greenwood Village and Thornton), and they share certain operational resources, we report progress on those markets together in our quarterly Ting Build Scorecard,” Walker said.

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“At the end of the first quarter of 2024, we had almost 31,000 serviceable addresses in the region, mostly in Centennial as we’re just starting the other two markets,” she added.

In 2021 Ting also unveiled the construction of a new 16,000 square foot office complex and data center, Walker said. Ting is also collaborating with Colorado Springs Utilities, which is building a fiber network throughout the city and connecting local homes and businesses.

*In partnership with Broadband Breakfast, we occasionally republish each other's content. The following story by Broadband Breakfast Reporter Taormina Falsitta was originally published here.

Experts expressed concern that federal support for municipal broadband is limited, prompting uncertainty about future funding and operational sustainability at a Fiber for Breakfast event Wednesday.

Tyler Cooper, editor-in-chief of Broadband Now, a website that provides resources for internet providers, said that Broadband, Equity, Access, and Deployment (BEAD) grants are less promising for municipal broadband deployments despite initial promises.

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"We want to make sure BEAD funding areas have a vibrant competitive marketplace for decades to come," said Cooper. “It is here that I think municipal providers stand to make the most impact over time.”

“Municipal providers have been a lifeline to residents in these areas. They spur competition and innovation, they build future-proof technologies, primarily fiber, and they're more in tune in general with the needs of their communities than other providers.”

However, Cooper expressed concern that BEAD rules and requirements may not favor municipal networks, potentially favoring larger ISPs. BEAD has “become a much less promising vehicle for deploying municipal broadband nationwide.”

[See our recent story here on how local officials are seeing this play out in Massachusetts]