FTTH

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ISP US Internet Gets More Respect Than Rodney Dangerfield - Community Broadband Bits 194

In Minneapolis, a small and privately owned ISP has been steadily building fiber across the city and developing a stunning reputation for great customer service, low and predictable pricing, and generally being a great company to do business with. Co-founder Travis Carter of US Internet joins us for episode 194 of the Community Broadband Bits podcast. 

We discuss their approach to building networks, especially their philosophy around customer service and just how poorly some of US Internet's competitors treat their customers. As a small firm that is carving out its own path in a world of giants, its experiences are important lessons and points of consideration for community networks. We also discuss how US Internet interacts with local governments. Though the company has high praise for Minneapolis, it discusses where some of the challenges have been in navigating local government zoning and permitting. 

Travis also offers some advice based on how smart investments and a well-organized approach to leasing fiber have helped US Internet to begin expanding in suburb Saint Louis Park. USI coverage map is available here. For more information on USI's pricing, see their website for Fiber-to-the-Home and telephone service. We plan to have Travis back on in the future again, so if you have questions you would like us to ask, please tell us! 

This show is 30 minutes long and can be played on this page or via Apple Podcasts or the tool of your choice using this feed

Transcript below. 

We want your feedback and suggestions for the show-please e-mail us or leave a comment below.

Listen to other episodes here or view all episodes in our index. See other podcasts from the Institute for Local Self-Reliance here.

Thanks to Kathleen Martin for the music, licensed using Creative Commons. The song is "Player vs. Player."

UC2B At A Crossroads, Partner Selling Assets

In late February, private Internet service provider, Countrywide Broadband (CWB), announced that it and Seaport Capital together would acquire assets belonging to iTV-3, Inc. In addition to fiber networks developed in Peoria, Bartonville, and Bloomington, iTV-3 is deeply involved in bringing connectivity to the Urbana-Champaign community. The company leases fiber on the UC2B network, has expanded the network by deploying its own fiber off the UC2B fiber rings, and promised to expand the Fiber-to-the-Home (FTTH) network across the community.

In the agreement with iTV-3, the UC2B nonprofit has a right of first refusal to purchase any local iTV-3 assets deployed if iTV-3 is purchased by another company. In short, UC2B has 60 days from the date of the CWB and iTV-3 purchase agreement to decide if they want to purchase the iTV-3 fiber expansions. If the nonprofit decides not to purchase the fiber, it will continue to own the UC2B rings and CWB will own the expansion fiber.

It was only a few weeks ago that we wrote about the upcoming sale of Bristol's BVU Optinet. It is important for communities to recognize that as these networks are built, they are targets for purchase and consolidation. Fiber networks are a hot commodity and local governments may be tempted to plug short term financial problems with a sale that has implications for decades – long after those elected officials have left office. 

They Chose iTV-3

The open access (FTTH) network, one of the few last-mile projects awarded funding during the first round of the American Recovery and Reinvestment Act (ARRA), cost $26 million to deploy. The network offered affordable access to residents - as low as $19.99 per month. At first, UC2B operated the network, but the organization later sought a private partner to manage and provide services. In 2014, UC2B chose iTV-3, Inc. as a partner to offer triple-play and to expand the network.

Pulaski, Tennessee: "A Community Investing In Itself" With Better Connectivity

Pulaski, located in the area Tennesseans describe as the southern middle region of the state, has a fiber network other communities covet. When we contacted Wes Kelley, one of the people instrumental in establishing the network, he told us that the community always wanted to be more than "just Mayberry." Rather than settle for the sleepy, quaint, character of the fictional TV town, local leaders in Pulaski chose to invest in fiber infrastructure for businesses and residents.

A Legacy That Lives On

The county seat of Giles County, Pulaski has a long history of municipal utility service. The electric system was founded in 1891, and is the oldest in the state. The city also provides municipal water, sewer, and natural gas service. The electric utility, Pulaski Electric System (PES), serves most of Giles County, which amounts to approximately 15,000 customers. PES receives power from the Tennessee Valley Authority (TVA) and then distributes it throughout the county.

Pulaski is now known for its Fiber-to-the-Home (FTTH) network, PES Energize, but the city's first adventure in providing municipal Internet access began in 1993. The city developed dial-up service and within five years, 1,500 homes were using the service. The city abandoned the dial-up service to offer Wi-Fi but then sold that system to a private company.

Preparing PES

Leaders in Pulaski had their sights on connectivity beyond the limits of Wi-Fi. In 2002, Mayor Dan Speer and Dan Holcomb, the New CEO of PES, began exploring a publicly owned fiber network. Holcomb had previously lead a Michigan utility that offered cable TV and so used his experience to help establish the PES Energize network. AT&T (BellSouth at the time) provided DSL service and Charter offered cable Internet access but neither company performed to the satisfaction of the community. In fact, Pulaski had always suffered through poor quality service from its incumbents.

Update on Santa Cruz: Banana Slug City, Say Goodbye to Sluggish Internet

Back in June 2015, Santa Cruz announced a municipal fiber project with Cruzio, a local company that offers Internet access, colocation services, and a range of other data solutions. After finalizing details of the partnership, the city is officially moving forward with the plan. 

This past December, the Santa Cruz City Council voted unanimously to begin the $45 million fiber network. Cruzio intends to complete the project in the next 3 years, bringing next-generation, high-speed Internet access to the home of the UCSC banana slugs.

International Excitement

With the network given the green light, the city was abuzz. The open access Fiber-to-the-Home (FTTH) network will provide new opportunities for entrepreneurship throughout the city. The Santa Cruz Sentinel reported that the project is drawing interest from across the globe:

“Already, we haven’t even built the fiber network and people are already excited to work with us,” said Economic Development Director Bonnie Lipscomb, adding that a delegation from Beijing, China, visited Santa Cruz last week to discuss the project.

The Financial Plan

Through the partnership with Cruzio, the city will take out a financing bond that will be repaid by Cruzio’s customers on the network. Any funding gaps will be paid for 80% by Cruzio and 20% by the city. In the end, the city will own the infrastructure that Cruzio will manage. 

The decision to create the network has not been taken lightly. The Santa Cruz Chamber of Commerce CEO Bill Tysseling, spoke to the years of consideration and deliberation before this decision:

“It feels good to [have it] be passed, we had this conversation several decades actually.”

Nevada Electric Coop Gets Fiber, Creates Jobs

A growing number of electric coops are providing Internet access to residents and businesses in areas of the country where big providers don't offer services. It’s not a big leap because many electric coops already use fiber for communication between electric substations. Expanding in order to offer high quality Internet access is a logical next step.

In Nevada, the Valley Electric Association (VEA) is bringing Fiber-to-the-Home (FTTH) to members in 2016 and helping create new jobs in Pahrump and Fish Lake Valley. The coop's subsidiary Valley Communications Association (VCA), will operate the network.

Details on speeds and rates are yet to be determined, but the coop plans to offer Internet access up to 1 gigabit.

Community Job Creators

Currently, VEA employs 107 full-time staff and has 31 new job openings; they intend to add a total of 38 positions over the next year. The subsidiary VCA employs 10 full time and contract employees and anticipates adding another 50 employees by the end of 2016.

Municipal networks draw in new businesses and bring new life to communities. For instance, the network in Chanute, Kansas, helped draw in a new manufacturing facility with 150 jobs from Spirit AeroSystems in 2012. And in Thomasville, Georgia, the municipal network revitalized the downtown bringing more than 200 jobs to Main Street. With the addition of high-speed Internet access, this community in Nevada is well positioned for economic development.

From Small Coop to Big Dreams

In 1965, the VEA started off as a small rural coop, but now it has expanded to serve over 45,000 people across 6,800 square-miles of service area. Tom Husted, VEA's CEO, expressed his expectations for the new fiber network: 

“It’s going to add jobs, enhance communications and revolutionize Internet service in our territory.”

Ting's Next Stop Greater Sandpoint, Idaho

Ting has chosen the Greater Sandpoint, Idaho, region as its next Internet access service area. The partnership will allow Ting to provide gigabit Fiber-to-the-Home (FTTH) Internet access to residents and businesses in Sandpoint, Dover, Ponderay, and Kootenai. The four communities are located in Bonner County, in the panhandle area of the state; approximately 9,700 people populate the proposed service area.

Rural Subscribers Want It, Need It, Will Use It

Potential subscribers can pre-order right away as part of Ting's "demand assessment" phase. Construction will begin later in 2016 when Ting determines there is sufficient demand in the region. 

In a March 2nd announcement:

“Internet speed and infrastructure is an issue that is on the national agenda,” said Elliot Noss, CEO of Ting and its parent company Tucows. “While it’s obviously very important to get major metros connected with fast fiber Internet, Ting Internet is proving that the fastest Internet access available isn’t just for city centers. Smaller cities and towns need faster, more reliable Internet too. Maybe even more so.”

Ting has made it known that it is looking for more communities that are willing to lease their publicly owned fiber to the company. Ting hopes to build upon municipal fiber assets to bring FTTH to cities, towns, and villages of all sizes. We are pleased to pass on news of this plan to bring high quality Internet access to one of many less populated communities in the U.S. One should not have to live in a metropolitan area just to get fast, affordable, reliable Internet access.

The Ting Community Is Growing

Exploring the Huntsville Fiber Model - Community Broadband Bits Podcast 191

Last week, we were excited at the announcement from Huntsville Utilities in Alabama. Huntsville is building a municipal dark fiber network to every premise in its territory that will be open to multiple service providers. Google has already committed to using it to bring real connectivity to the community. In this week's episode, 191, we are talking with Tom Reiman and Stacy Cantrell to understand the model. Tom is President of The Broadband Group, the consultant that is working with Huntsville on this project. Stacy Cantrell is the Vice President of Engineering for Huntsville Utilities.

We talk about how the model originated, some of the technical details behind the network, and what benefits they expect to see. This is an excellent discussion with many implications for the thousands of communities that want to improve Internet access locally but would prefer not to offer services directly.

This show is 33 minutes long and can be played on this page or via Apple Podcasts or the tool of your choice using this feed.

Transcript below.

We want your feedback and suggestions for the show-please e-mail us or leave a comment below.

Listen to other episodes here or view all episodes in our index. See other podcasts from the Institute for Local Self-Reliance here.

Thanks to Kathleen Martin for the music, licensed using Creative Commons. The song is "Player vs. Player."

Ammon, Idaho Preparing for FTTH Expansion

Officials in the City of Ammon, Idaho, are moving closer to expanding their municipal network to residents with a Fiber-to-the-Home (FTTH) network. The FTTH expansion is the latest phase in their incremental approach in this community of 14,500 people in the southeast corner of Idaho.

Ammon’s Director of IT, Bruce Patterson, told us the history of the network’s development in a 2014 Community Broadband Bits Podcast. After starting the network several years ago with just a single link between two municipal buildings, the network gradually expanded the network to community anchor institutions. They also decided to serve businesses on a case-by-case basis. Since the beginning, the city kept its eye on its goal: to offer fiber access to every home in Ammon.

Ammon's FTTH Expansion Process

Ammon officials are acting prudently to gauge customer demand and wait for the necessary funding mechanisms to fall into place prior to additional construction. As we reported in August 2015, officials are asking residents to submit an online form to express their intent to sign up for service. City officials also held meetings with residents in September and October to explain the proposed expansion plans and give residents a chance to test out the gigabit speed service.

The city plans to extend residential service one large neighborhood at a time, letting customer demand dictate the direction of the expansion. The city will pay for the expansion entirely through service commitments from residents who choose to have a fiber connection extended to their home. This method will allow the city to expand without contributions from non-subscribers.

Patterson told us that the city is currently in the process of getting legal approval to bond on the FTTH expansion phase. He said he is confident the city will soon be approved for the bonding and anticipates that they will be able to put a shovel in the ground by May or June of this year.

Not Nuclear Power, but the Power of Connectivity in Vernon, Vermont

Vernon, Vermont, is a little town in search of a boost to the local economy. The Commons reports that residents formed a Fiber Optic Committee in June and now are exploring the possibility of a municipal network.

First an Idea, Now a Plan

In December of 2014, the Vermont Yankee Nuclear Plant in the town began to shutdown. Over the next few years, as the plant ends operations, it will eliminate a total of 400 jobs in a town of 2,200. Vernon is looking for other keys to economic development.

A local resident came up with an idea -- fiber optics. Vernon's Munson Hicks, is now a member of the 5-person Fiber Optic Committee seeking to find a way to make the idea a reality:

“I couldn’t think of anything that would boost the town more quickly and more securely after the loss of VY [Vermont Yankee Nuclear Plant] than creating our own high-speed Internet” 

The committee has spoken with contractors, and consultants in order to develop a realistic idea of the cost. They estimate a price tag of $2 - 3 million for a Fiber-to-the-Home project. They are considering a consortium model - crossing state lines, with neighboring towns Hinsdale, New Hampshire, and Bernardston, Massachusetts.  

What’s Next for Vernon

The Vernon Planning Commission has not endorsed the plan yet; the Fiber Optics Committee still has a long road ahead of it. They have to confirm community support for the plan and find funding through grants or loans.

At the January 19th community forum, Committee members shared their findings with residents and explained the need for grassroots mementum:

“Really, I think we need to look at this as an economic development initiative for Vernon,” [Committee Member Martin] Langeveld said. “Businesses already need this kind of speed or very soon will need this kind of speed, so having that in town will really be a big plus in trying to get more businesses to locate here.”

Nebraska Network Begins To Grow In Lincoln Conduit

Approximately 30,000 businesses and residential properties in downtown Lincoln, Nebraska, will have access to gigabit Fiber-to-the-Home (FTTH) by the end of 2016.

ALLO Communications recently announced that is it ready to begin the first phase of its four-phase plan to bring better connectivity to the town of 269,000. ALLO will use the city owned network of conduit installed in 2012 to house its fiber and expand where necessary. 

The arrangement will bring a triple-play fiber network of video, voice, and data to the entire city by 2020. The minimum speed available will be 100 Megabits per second (Mbps) and a 1 gigabit per second option will also be available. Both tiers will provide symmetrical speeds so upload will be just as fast as download.

In addition to improving connectivity for residents, businesses, and anchor institutions, the network will improve public safety. When he announced the start of construction, Mayor Chris Buetler said:

“The city will also be able to utilize the fiber system to work with traffic lights and traffic flow. This will allow new smarter traffic flow, less idling cars and help eliminate pollution. This project is another example of public private partnerships and is evidence of how this process benefits the city and its people."

Lincoln is only one of several communities that understand the value of conduit for potential partnerships or for future municipal investment. To learn more about the history of the project, listen to Chris interview David Young and Mike Lang from Lincoln in episode 182 of the Community Broadband Bits podcast.