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Lafayette Offers 100Mbps Residential Tier ... And Ruminations on Bandwidth Caps

Lafayette's LUS Fiber network, after recently kicking off its ad campaign, has decided to offer 100Mbps residential connections after a number of requests from subscribers. The network previously offered a 100Mbps business service for $200 -- it seems they are now just allowing anyone to subscribe at that level and price. As John notes at Lafayette Pro Fiber blog, this is the only tier for which residential plans come with the same price as business plans.
The other residential tiers are cheaper than their corresponding business tiers by 45-48%. Nor, according to Huval's remarks in the comments is the monthly usage cap any different—in both the residential and the commercial versions of the 100 meg package is capped at 8 terabits. (Note: that'd be about 1 terabyte of hard disk storage.) The idea behind the higher prices for businesses is that they use much more bandwidth than households—and LUS pays for its connectivity by capacity.
LUS Bandwidth Caps This brings up something I don't think I previously noted in discussions about LUS Fiber - it comes with a monthly transfer cap. I cut the cap chart out of their user agreement [pdf] above. Remember, 8 bits to the byte. Thanks to DSL Reports for the link to the user agreement. This raises an interesting discussion. Private cable companies typically enforce caps because their network cannot physically support many users using a lot of bandwidth simultaneously. When hundreds of users share a single connection (as with cable), a few major users can seriously impact the experiences of others. In a FTTH network like Lafayette's, there is no real danger of one user's activities affecting another's. However, there is a danger of racking up a high bandwidth charge for LUS Fiber if many users are constantly using a lot of bandwidth.

More Details Emerging about Fibrant in Salisbury

The nation's newest community fiber network (FTTH) is launching in Salisbury, North Carolina, in the next month. Fibrant, a $29 million project financing by general obligation bonds, is slightly behind schedule but way ahead of the cable and DSL competition. The City Council has approved the network's pricing in anticipation of hooking up customers in October. Some 70 people have been testing the network, but it will soon be available to everyone in the community. The basic tier of broadband speeds is 15Mbps and they have a second tier at 25 Mbps. The network is capable of much faster speeds but these are the tiers they will start with, making them the fastest basic tier available in North Carolina. They are offering over 460 television channels, of which 100 are HD. HD quality over fiber-optics tends to be the highest quality viewing experience (though not everyone can tell, depending on their level of obsession with picture quality) but the first year or so of video service on Fibrant may suffer from occasional problems as they iron out the quirks of the new system. Reports of the broadband and voice services are tremendously positive. They have made it clear that they cannot get into a price war with incumbents (Time Warner Cable and AT&T) and cannot beat the "promo" prices these companies offer for the first x months. However, Fibrant's rates are 7-10% lower than the regular rates of the incumbents and will come with local, superior, customer service. Big companies like Time Warner Cable often claim they are at a disadvantage relative to these municipalities but the reality is that the massive scale of national cable and phone companies give them many more advantages to offer lower prices for their services (which tend to also be lower in quality).
“If you get deal you can’t refuse from someone else, just thank Fibrant for it because you wouldn’t have gotten it if we hadn’t been here,” Clark [Fibrant Marketing Director] said.
Fibrant aims for a 30% take rate (4400 subscribers) by the end of year 3 and a positive cash flow in year 4. Pricing and channels lineups are available at the end of this Salisbury Post article.

More Chattanooga 1Gbps Thoughts and Coverage

This is a follow-up to my coverage of Chattanooga's 1Gbps announcement and press around it. Firstly, I have to admit I was simultaneously frustrated and amused by reactions to the $350/month price tag for the 1Gbps service, like Russell Nicols' "Chattanooga, Tenn,. Gets Pricey 1 Gbps Broadband." Wow. I encourage everyone to call their ISP to ask what 1Gbps would cost. If you get a sales person who knows what 1Gbps is, you will probably get a hearty laugh. These services are rarely available in our communities… and when they are, the cost is measured by thousands to tens of thousands. Chattanooga's offering, though clearly out of the league most of us are willing to pay for residential connections, is quite a deal. The reaction that it is pricey blows my mind… at $350 for 1Gbps, one is paying $.35 for each megabit. I pay Comcast something like $4.5 for each megabit down and $35 for each megabit up (I actually pay more as I rarely get the speeds advertised). Make no mistake, Chattanooga's 1Gbps is very modestly priced. And I would not expect many communities to duplicate it. Chattanooga has some unique circumstances that allow it to create this deal; the fact that other community fiber networks around the country cannot match it should not be taken as a knock against them. Ultimately, communities must do what is best for them, not merely try to steal the thunder as the best network in the nation. But for the folks who have the best network in the nation, I get the idea they have enjoyed the vast coverage of their creation. The Chattanooga Times Free Press ran a lengthy story titled "Fastest on the web."
"We can never overestimate the amount of bandwidth that will be needed in the future," said jon Kinsey, a Chattanooga developer and former mayor who is working with local entrepreneurs to study ways to capitalize on the faster broadband service.

Chattanooga Announces 1 Gbps Tier

Chattanooga has announced a new level of service, offering 1Gbps to all subscribers in a unique citywide offering. Chattanooga previously led the nation with a 150Mbps tier. Today has been crazy, and lots is being written about this announcement, so I'll highlight stories and saving adding something interesting until later. A quick reminder, we recently wrote about their insistence on taking fiber to everyone, rural and urban. The New York Times started the Choo Choo coverage this morning:
Only Hong Kong and a few other cities in the world offer such lightning-fast service, and analysts say Chattanooga will be the first in the United States to do so. “This makes Chattanooga — a midsized city in the South — one of the leading cities in the world in its digital capabilities,” said Ron Littlefield, the city’s mayor.
Ars Technica offers additional perspective (as usual):
The city hopes this will give it a competitive advantage; on the new website promoting the service, the city's Electric Power Board pitches its country-leading broadband as "a test bed for next generation technology," as "the ultimate tool for entrepreneurs," and a place where "bandwidth is no problem." The consistent theme: you should move to Chattanooga.
(It also reminds us that Chattanooga is far beyond the FCC's timid goals in the National Broadband Plan.) Giga Om has lost the lust for his still-respectable 100Mbps.
EPB says that their 100 Mbps service is now costing $140 a month and the 1 Gbps service will cost $350 a month.
Though Chattanooga has beat Google to the punch, this does little to change Google's goal of even cheaper 1Gbps with open access - the race is not simply to 1Gbps, it is to the future! Those who are putting Google down in some way are grasping for something to say about a stunningly unique offering.

Looking for Fast Broadband Networks? The South has a Few

I wrote a short piece for Tech Journal South, "Fastest and cheapest US broadband systems are city run in the South." In it, I discuss some of leading broadband networks in the country - publicly owned systems in southern and southeastern states. There are others I would have liked to have noted - some in Florida and a community in South Carolina working toward joining the elite. I hope to expand that list next year!
This is not an uprising against a single cable or phone company, rather general dissatisfaction with de facto monopolist providers who focus first on shareholder returns rather than community needs. Throughout the south, nearly every national cable co has had to deal with an upstart community that chose to own its information infrastructure: Comcast (Chattanooga, TN), Cox (Lafayette, LA), Time Warner (Wilson, NC), and Charter (Opelika, AL).

The State of Broadband - InfoWeek Notes Impressive Muni Networks in Chattanooga and Lafayette

Jonathan Feldman's "The State of Broadband," in a July Information Week cover story, is a breath of fresh air. Too often, these articles are written by someone with little background who extrapolates after discussions with the PR wing of several big companies. But Feldman has a keen grasp of reality and is aware of the many communities that offer far better services than the big companies like Comcast and AT&T.
The state of broadband matters to your organization. There's been considerable consumer interest over the past several years, culminating in an FCC plan announced earlier this year to expand broadband coverage and speeds and promote competition. IT organizations can benefit by staying in touch with those regulatory issues, as well as taking advantage of new technology trends, such as wireless broadband, and partnering with alternative providers and municipal networks that buck the status quo. There are clearly risks in doing so, but taking no action almost guarantees that enterprise IT, with pockets of presence in rural and other nonurban areas, will continue to be held back by low-capacity, high-expense networks.
I was even more impressed when I came upon a chart showing "selected rates for business Internet service for small and home offices." As would be expected, it showed Verizon FiOS, AT&T, Charter, and Comcast. But to give a sense of what is possible outside these major carriers, it showed LUS (community fiber network in Lafayette, LA) Fiber prices -- which completely blew away options from the major carriers. There was nothing even close. He also notes Chattanooga's impressive 150Mbps tier -- which, as I often hasten to note, is not to suggest that community fiber networks are only successful if they can offer such impressive speeds. Chattanooga has access to bigger pipes at lower prices to connect to the Internet than most communities. And they are certainly taking advantage of that local situation! My only quibble with the article lies with the assertion that competition is on the way for most of us. I think competition is on the way for very few of us, absent community investment.

Bristol Gets Stimulus Funds for Middle Mile and Starts Smart Grid

Bristol Virginia is again expanding broadband access in rural Virginia. Following a $22.7 million BTOP (broadband stimulus) grant and matching $5.7 million grant from the Virginia Tobacco Commission, in combination with in-kind contributions from the Virginia Department of Transportation, BVU will greatly expand middle-mile broadband throughout 8 counties in Southwest Virginia. The project is expected to take 2.5 years to complete. The Bluefield Daily Telegraph covered the story:
“With this broadband network, Bristol Virginia Utilities will enable service to more than 120 of what we refer to as anchor institutions,” [US Senator] Boucher said. “That includes schools, libraries, hospitals, clinics, major government facilities and other large public facilities. The new network will also come within two miles of 18,000 homes and 500 businesses. That makes it feasible for what we refer to as last mile service to be provided to these 18,000 homes and 500 businesses. Some of these have broadband today, but not all of them do.”
This project will add onto the economic development successes resulting from previous networks built by the publicly owned utility:
Boucher said the original broadband line deployed across the region several years ago has already helped to create a number of new jobs, including 137 new virtual call center jobs that have been created in the region by DirectTV, and another 700 plus jobs that have been created by the Northrop Grumman and CGI technology centers in Lebanon.
Read BVU's press release on the grant award [pdf]. Though BVU is expanding middle mile access, it cannot offer last-mile services in most of these communities. Virginia law prevents BVU from offering some services outside its existing footprint - a policy that is great for telco profits but terrible for people that actually want modern telecom services. For its existing broadband subscribers where it is allowed to offer services, the utility has boosted downstream and upstream speeds [pdf]. The new tiers remain asymmetrical, as with a number of the earlier muni broadband networks. Tiers are now 16/2, 30/10, and 50/20.

Community Broadband - High Capacity, Low Cost

To celebrate the launching of MuniNetworks.org, we wanted to highlight some of the best broadband available in the United States. If you were looking for the best citywide broadband networks available in the United States, you would almost definitely find publicly owned networks. We just collected some data on top-performing networks in the U.S. Though Comcast and Verizon have received a lot of attention for their investments in higher capacity networks, they still do not compare to some of the best community full fiber-to-the-home networks. In comparing some of the fastest publicly owned broadband networks to some of the fastest national private sector networks, we found that the publicly owned networks offer more value per dollar. Update: A few weeks after this was published, Verizon upped its speeds and prices for several of the tiers. download.png upload.png Perhaps the most interesting aspect of the data are the baseline speeds available in Wilson North Carolina and Lafayette Louisiana. Lafayette offers a symmetrical 10Mbps connection for $28.95/month whereas Wilson charges $34.95. I can only imagine how these networks have made their businesses more competitive while cutting telecom budgets for the schools and cities. Imagine being a business in Lafayette with a 50Mbps symmetrical connection when your competition is renting a T-1 at 1.5Mbps for $500/month. 30x the speed at 1/10th the cost. That is a competitive advantage. In Utah, if Comcast has upgraded to DOCSIS 3 in that area, they'll be charging $140/month for a 50/10 connection when those in the UTOPIA footprint have access to a 100/100 connection for $147. At least some communities across the U.S. are still competitive with the rest of the world when it comes to Mbps at affordable prices. There is still hope.

Services Comparison

Community broadband networks offer some the highest capacity connections at the lowest costs. Many of these communities, before building their networks, were dependent on 1.5 Mbps connections that cost hundreds of dollars, or less reliable DSL and cable networks. The community broadband networks below are full FTTH networks, so the advertised speeds are the experienced speeds -- unlike typical cable advertised speeds, which users pay for but rarely experience due to congestion on the shared connection. In comparing some of the fastest publicly owned broadband networks to some of the fastest national private sector networks, we found that the publicly owned networks offer more value per dollar. Update: A few weeks after this was published, Verizon upped its speeds and prices for several of the tiers. 

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  The data we used is below. We thought about comparing also Qwest's "Fiber-Optic Fast" speeds, but their fastest upload speeds are below 1 Mbps, which makes them too pokey for the above networks.  
 

Community Broadband Networks: The Best of the Best

Note: Speeds are expressed as Mbps Down/Up. Each network has distinct offering for each tier.

  Tier 1Tier 2Tier 3Tier 4 
CityStateSpeedPriceSpeedPriceSpeedPriceSpeedPriceNotes
LafayetteLouisiana10/10$28.9530/30$44.9550/50$57.95--All connections come with 100Mbps connections to others on the local network.
WilsonNorth Carolina10/10$34.9520/20$54.9540/40$99.9560/60$199.95There is also a 100/100 tier for $299.95. These prices come from the bundled options. There is one unbundled option - 20/20 for $59.95
UTOPIAUtah15/15$39.9530/30$49.9550/50$59.95100/100$147This is an open access network, 100/100 is not offered by all service providers
TullahomaTennessee10/1$37.955/3$49.9520/5$59.9550/15$149.95There is also a 100/30 tier for $299.95
Loma LindaCalifornia5/5$29.9510/10$49.9515/15$99.95-- 
Compare to the best from the private sector:
ComcastDOCSIS 3 in MN1/.384$39.9512/2$59.9516/2$69.9522/579.95A higher tier of 50/10 is available for $139.95/month. These are unbundled prices, bundling generally saves $15/month. Speeds are "up to" depending on neighborhood congestion. Comcast marketing makes it difficult to understand what speeds you are paying for.
VerizonFiOS10/2$49.9920/5$59.9520/20$69.9550/20$144.95These are unbundled prices - bundling with phone reduces monthly price by $5. FiOS is not available throughout Verizon footprint.

The table reflects real rates, not short-term introductory rates. Do not be fooled into thinking that community broadband networks are able to offer the best deal because they are use taxpayer dollars. Very few community networks have ever used taxpayer money. Most networks are built using revenue bonds - which means that private investors fund the network, and are typically repaid over a period of twenty years using revenues generated by the services. Some cities choose to "back" the bonds with taxes -- which means that if the network does not generate sufficient revenue, the city will make up the difference with public money. Other cities choose not to back the bonds; this is a choice made by each community and impacts the interest rate on the bonds. In most cases, community networks have been safe investments that have not missed debt payments because the communities had an urgent need for broadband. In many cases, they have so many people wanting to take service, they have long lists for the installers. The idea that these networks frequently fail is an utter myth. However, not all community broadband networks offer the blazing speeds at great prices displayed above -- some were built five years ago, when those speeds were sufficient. Others do not feel the need to push the envelope, the community is content with what they have. However, they are able to meet higher demands if a citizen requires it. So even if a community network advertises its highest tier as being an 8/1, it is likely able to offer an even faster connection to those who need it. This is one of the many benefits of community broadband - the network is accountable to the community. The community broadband networks being built today almost always offer the fastest speeds currently available - as seen above with two ongoing builds, Lafayette and Wilson.