Consumer Reports’ latest survey of the most popular ISPs in America is once again dominated by smaller providers and community-owned and operated broadband networks.

The magazine’s semi-paywalled report measured the opinions of 48,000 readers on a 100 point scale across four criteria: value for money, connection reliability, customer service, and speed.

The top ranked (95 points) ISP in the nation according to Consumer Reports was Greenlight, a small fiber operator that deploys largely around upstate New York. The second (92) was EPB, the community-owned fiber network in Chattanooga, Tennessee whose deployment has helped the city envision an estimated $2.69 billion return on its initial investment.

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At the same time, regional monopolies that benefit from muted competition and oversight continued to fare poorly in the magazine’s rankings.

Expensive and usage-capped satellite broadband services fared the worst (HughesNet (14) and Viasat (14)), followed by a peppering of regional cable and telco monopolies like Comcast Xfinity (28), CenturyLink/Lumen (25), Mediacom’s Xtream (25), or Altice’s Optimum (20).

Consumer Reports’ latest survey of the most popular ISPs in America is once again dominated by smaller providers and community-owned and operated broadband networks.

The magazine’s semi-paywalled report measured the opinions of 48,000 readers on a 100 point scale across four criteria: value for money, connection reliability, customer service, and speed.

The top ranked (95 points) ISP in the nation according to Consumer Reports was Greenlight, a small fiber operator that deploys largely around upstate New York. The second (92) was EPB, the community-owned fiber network in Chattanooga, Tennessee whose deployment has helped the city envision an estimated $2.69 billion return on its initial investment.

Image

At the same time, regional monopolies that benefit from muted competition and oversight continued to fare poorly in the magazine’s rankings.

Expensive and usage-capped satellite broadband services fared the worst (HughesNet (14) and Viasat (14)), followed by a peppering of regional cable and telco monopolies like Comcast Xfinity (28), CenturyLink/Lumen (25), Mediacom’s Xtream (25), or Altice’s Optimum (20).

Consumer Reports’ latest survey of the most popular ISPs in America is once again dominated by smaller providers and community-owned and operated broadband networks.

The magazine’s semi-paywalled report measured the opinions of 48,000 readers on a 100 point scale across four criteria: value for money, connection reliability, customer service, and speed.

The top ranked (95 points) ISP in the nation according to Consumer Reports was Greenlight, a small fiber operator that deploys largely around upstate New York. The second (92) was EPB, the community-owned fiber network in Chattanooga, Tennessee whose deployment has helped the city envision an estimated $2.69 billion return on its initial investment.

Image

At the same time, regional monopolies that benefit from muted competition and oversight continued to fare poorly in the magazine’s rankings.

Expensive and usage-capped satellite broadband services fared the worst (HughesNet (14) and Viasat (14)), followed by a peppering of regional cable and telco monopolies like Comcast Xfinity (28), CenturyLink/Lumen (25), Mediacom’s Xtream (25), or Altice’s Optimum (20).

Consumer Reports’ latest survey of the most popular ISPs in America is once again dominated by smaller providers and community-owned and operated broadband networks.

The magazine’s semi-paywalled report measured the opinions of 48,000 readers on a 100 point scale across four criteria: value for money, connection reliability, customer service, and speed.

The top ranked (95 points) ISP in the nation according to Consumer Reports was Greenlight, a small fiber operator that deploys largely around upstate New York. The second (92) was EPB, the community-owned fiber network in Chattanooga, Tennessee whose deployment has helped the city envision an estimated $2.69 billion return on its initial investment.

Image

At the same time, regional monopolies that benefit from muted competition and oversight continued to fare poorly in the magazine’s rankings.

Expensive and usage-capped satellite broadband services fared the worst (HughesNet (14) and Viasat (14)), followed by a peppering of regional cable and telco monopolies like Comcast Xfinity (28), CenturyLink/Lumen (25), Mediacom’s Xtream (25), or Altice’s Optimum (20).

Consumer Reports’ latest survey of the most popular ISPs in America is once again dominated by smaller providers and community-owned and operated broadband networks.

The magazine’s semi-paywalled report measured the opinions of 48,000 readers on a 100 point scale across four criteria: value for money, connection reliability, customer service, and speed.

The top ranked (95 points) ISP in the nation according to Consumer Reports was Greenlight, a small fiber operator that deploys largely around upstate New York. The second (92) was EPB, the community-owned fiber network in Chattanooga, Tennessee whose deployment has helped the city envision an estimated $2.69 billion return on its initial investment.

Image

At the same time, regional monopolies that benefit from muted competition and oversight continued to fare poorly in the magazine’s rankings.

Expensive and usage-capped satellite broadband services fared the worst (HughesNet (14) and Viasat (14)), followed by a peppering of regional cable and telco monopolies like Comcast Xfinity (28), CenturyLink/Lumen (25), Mediacom’s Xtream (25), or Altice’s Optimum (20).

The City of Centennial, Colorado is making steady inroads bringing affordable fiber Internet service to the city of 106,000, leveraging its city-owned fiber backbone and a partnership with the Charlottesville, VA.-based fiber provider Ting.

Just south of Denver – in a city known for its high-tech industry, craft breweries, and family-friendly neighborhoods – voter-approved efforts to get out from under the thumb of regional monopolies has driven a surge of competition, most recently exemplified by Ting’s continued delivery of affordable gigabit fiber.

Ting Public Affairs manager Deb Walker told ISLR that while the company couldn’t break out specific details on the number of passed fiber locations in the Centennial market, they’re making inroads on fiber deployments across Colorado.

“Now that Ting has city-wide networks built or under construction in three markets in the Denver region (Centennial, Greenwood Village and Thornton), and they share certain operational resources, we report progress on those markets together in our quarterly Ting Build Scorecard,” Walker said.

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“At the end of the first quarter of 2024, we had almost 31,000 serviceable addresses in the region, mostly in Centennial as we’re just starting the other two markets,” she added.

In 2021 Ting also unveiled the construction of a new 16,000 square foot office complex and data center, Walker said. Ting is also collaborating with Colorado Springs Utilities, which is building a fiber network throughout the city and connecting local homes and businesses.

The City of Centennial, Colorado is making steady inroads bringing affordable fiber Internet service to the city of 106,000, leveraging its city-owned fiber backbone and a partnership with the Charlottesville, VA.-based fiber provider Ting.

Just south of Denver – in a city known for its high-tech industry, craft breweries, and family-friendly neighborhoods – voter-approved efforts to get out from under the thumb of regional monopolies has driven a surge of competition, most recently exemplified by Ting’s continued delivery of affordable gigabit fiber.

Ting Public Affairs manager Deb Walker told ISLR that while the company couldn’t break out specific details on the number of passed fiber locations in the Centennial market, they’re making inroads on fiber deployments across Colorado.

“Now that Ting has city-wide networks built or under construction in three markets in the Denver region (Centennial, Greenwood Village and Thornton), and they share certain operational resources, we report progress on those markets together in our quarterly Ting Build Scorecard,” Walker said.

Image

“At the end of the first quarter of 2024, we had almost 31,000 serviceable addresses in the region, mostly in Centennial as we’re just starting the other two markets,” she added.

In 2021 Ting also unveiled the construction of a new 16,000 square foot office complex and data center, Walker said. Ting is also collaborating with Colorado Springs Utilities, which is building a fiber network throughout the city and connecting local homes and businesses.

The City of Centennial, Colorado is making steady inroads bringing affordable fiber Internet service to the city of 106,000, leveraging its city-owned fiber backbone and a partnership with the Charlottesville, VA.-based fiber provider Ting.

Just south of Denver – in a city known for its high-tech industry, craft breweries, and family-friendly neighborhoods – voter-approved efforts to get out from under the thumb of regional monopolies has driven a surge of competition, most recently exemplified by Ting’s continued delivery of affordable gigabit fiber.

Ting Public Affairs manager Deb Walker told ISLR that while the company couldn’t break out specific details on the number of passed fiber locations in the Centennial market, they’re making inroads on fiber deployments across Colorado.

“Now that Ting has city-wide networks built or under construction in three markets in the Denver region (Centennial, Greenwood Village and Thornton), and they share certain operational resources, we report progress on those markets together in our quarterly Ting Build Scorecard,” Walker said.

Image

“At the end of the first quarter of 2024, we had almost 31,000 serviceable addresses in the region, mostly in Centennial as we’re just starting the other two markets,” she added.

In 2021 Ting also unveiled the construction of a new 16,000 square foot office complex and data center, Walker said. Ting is also collaborating with Colorado Springs Utilities, which is building a fiber network throughout the city and connecting local homes and businesses.

The City of Centennial, Colorado is making steady inroads bringing affordable fiber Internet service to the city of 106,000, leveraging its city-owned fiber backbone and a partnership with the Charlottesville, VA.-based fiber provider Ting.

Just south of Denver – in a city known for its high-tech industry, craft breweries, and family-friendly neighborhoods – voter-approved efforts to get out from under the thumb of regional monopolies has driven a surge of competition, most recently exemplified by Ting’s continued delivery of affordable gigabit fiber.

Ting Public Affairs manager Deb Walker told ISLR that while the company couldn’t break out specific details on the number of passed fiber locations in the Centennial market, they’re making inroads on fiber deployments across Colorado.

“Now that Ting has city-wide networks built or under construction in three markets in the Denver region (Centennial, Greenwood Village and Thornton), and they share certain operational resources, we report progress on those markets together in our quarterly Ting Build Scorecard,” Walker said.

Image

“At the end of the first quarter of 2024, we had almost 31,000 serviceable addresses in the region, mostly in Centennial as we’re just starting the other two markets,” she added.

In 2021 Ting also unveiled the construction of a new 16,000 square foot office complex and data center, Walker said. Ting is also collaborating with Colorado Springs Utilities, which is building a fiber network throughout the city and connecting local homes and businesses.

The City of Centennial, Colorado is making steady inroads bringing affordable fiber Internet service to the city of 106,000, leveraging its city-owned fiber backbone and a partnership with the Charlottesville, VA.-based fiber provider Ting.

Just south of Denver – in a city known for its high-tech industry, craft breweries, and family-friendly neighborhoods – voter-approved efforts to get out from under the thumb of regional monopolies has driven a surge of competition, most recently exemplified by Ting’s continued delivery of affordable gigabit fiber.

Ting Public Affairs manager Deb Walker told ISLR that while the company couldn’t break out specific details on the number of passed fiber locations in the Centennial market, they’re making inroads on fiber deployments across Colorado.

“Now that Ting has city-wide networks built or under construction in three markets in the Denver region (Centennial, Greenwood Village and Thornton), and they share certain operational resources, we report progress on those markets together in our quarterly Ting Build Scorecard,” Walker said.

Image

“At the end of the first quarter of 2024, we had almost 31,000 serviceable addresses in the region, mostly in Centennial as we’re just starting the other two markets,” she added.

In 2021 Ting also unveiled the construction of a new 16,000 square foot office complex and data center, Walker said. Ting is also collaborating with Colorado Springs Utilities, which is building a fiber network throughout the city and connecting local homes and businesses.