In the Salt Lake City suburb some call “the garden spot of Utah,” Bountiful, Utah officials have settled on a plan to bring Bountiful Fiber and affordable connectivity to its residents and businesses.

By unanimous vote of the city council, the issuance of $48 million in bonds was authorized on May 26 to fund construction of what will be a city-owned open access fiber network.

The city will own the network and lease it out to multiple private Internet service providers (ISPs) – a model that city manager Gary Hill described as a way to create “a competitive marketplace for Internet service providers."

In a letter to city councilors before the bond issuance was authorized, Hill wrote: "Resident requests and sentiment ... demonstrate a need for city involvement to provide adequate, competitive, reliable broadband services.”

After issuing an RFP in November of last year, the city contracted with the nation’s largest open access network – UTOPIA Fiber – to build, operate, and maintain the network. It is expected that construction will take about 2 to 3 years to complete, though some subscribers will likely be lit up for service within 18 months of the start of construction, scheduled to begin this month.

Dark Money Looks to Torpedo Project

A dark money campaign spearheaded by the Utah Taxpayers Association (UTA), however, is threatening to derail the project. The group, whose annual conference is sponsored by Comcast and CenturyLink/Lumen, is backing a “Gather Utah” initiative to obtain signatures for a petition that would stop the city from building the network.

Longmont, Colorado’s NextLight community fiber network isn’t just delivering fast and affordable fiber access to locals, it’s consistently winning awards nationwide.

The city-owned network has topped PC Magazine’s Readers’ Choice rankings, which asked readers to rate their satisfaction with their residential broadband providers. Nextlight was also rated as the top gaming ISP of 2023, and was rated the fastest ISP in the nation in 2018 and the second fastest ISP by the magazine last year.

The city was also rated the 17th best work-at-home city in another 2022 survey. This latest survey asked magazine readers to assess ISP satisfaction based on speed, reliability and value. NextLight excelled at all three.

“NextLight's near-perfect scores, including an astronomic 9.9 for overall satisfaction, are unprecedented in the history of PCMag's surveys of ISPs,” the magazine noted. “The company's lowest score is for setup, and yet that number is still higher than almost any other rating earned by another ISP in any category.”

Colorado state leaders have voted to eliminate long-criticized state barriers to municipal broadband networks. Community broadband advocates hope it will be a beacon for other states eager to bring more reliable and affordable high-speed Internet service to a market long dominated by monopoly providers.

The Colorado decision, made after years of citizen backlash to the counterproductive restrictions, is the latest inflection point in a retreat away from monopoly-backed state laws stifling creative efforts to bridge the digital divide.

On May 1, Colorado Governor Jared Polis signed Senate Bill 23-183. The new law formally eliminates an older 2005 law backed by regional telecom monopolies, which imposed cumbersome and onerous restrictions on Colorado towns and cities looking to build better, more affordable community-owned and operated broadband networks.

“SB23-183 removes the biggest obstacle to achieving the Governor’s goal to connect 99% of Colorado households by the end of 2027,” Colorado Broadband Office Executive Director Brandy Reitter said of the decision. “Each local government is in a unique position or different phase of connecting residents to high-speed internet, and this bill allows them to establish broadband plans that meet the needs of their communities.”

Colorado state leaders say the repeal puts them in a prime position to capitalize on numerous digital equity programs designed to address Colorado’s digital divide, as well as the more than $42 billion in broadband subsidies soon to be distributed courtesy of the recently-passed Infrastructure Investment and Jobs Act (IIJA).

“With large amounts of federal funding coming from the IIJA bill, we wanted communities to be ready to receive this money,” Colorado Representative Brianna Titone told ILSR.

Last year, Governor Polis signed an executive order formally setting a goal of connecting 99% of Colorado households by the end of 2027. Colorado state leaders have previously stated they expect their share of IIJA/BEAD funding to be between $400 and $700 million; money that can now be used more broadly on a diverse array of creative broadband solutions.

With the construction of its 65-mile dark fiber backbone nearly complete, city officials in Boulder, Colorado are now ready to move into the next phase of their plan: test the waters for a partnership with private or nonprofit Internet service providers (ISPs) to build out a citywide fiber network to deliver last mile service to the city’s 104,000 residents and businesses.

Last week, the city issued a Request for Information (RFI) “to gauge the interest of for-profit and nonprofit entities in forming a public–private partnership (PPP) with the city to make Gigabit per second-class bandwidth available to all Boulder homes and businesses.”

“As we prepare for further City Council discussion on a future community broadband operating model, it is imperative that we understand the market potential for a PPP (public-private partnership) to meet the city’s goals related to connectivity. We look forward to responses that consider a variety of business models to share technological and operational responsibilities and financial risk with the city in innovative ways,” Innovation and Technology Deputy Director Mike Giansanti said in a press statement when the RFI was issued.

The city is looking for a partner or partners that will come to table with new ideas, create competition, and either fully fund or share costs.

Having prioritized a city-wide fiber-to-the-home (FTTH) build, city officials have identified two main goals: serve the growing demand for “affordable, reliable, and sophisticated broadband technology; and support a thriving business environment.”

Responses to the RFI are due by May 19 at 4 pm MDT.

City officials say they will consider a range of construction and operation designs as well as a variety of ownership models as the City Council will likely vote on the path forward and the execution of a contract sometime this year.

Earlier this month, a new Colorado bill was introduced that, if passed, would rid the state of a law designed to protect monopoly Internet service providers (ISPs) from competition.

SB-183, titled “Local Government Provision Of Communications Services,” seeks to gut a law Big Telecom pushed state lawmakers to pass in 2005. That law, known as SB-152, prevented any of Colorado’s 272 municipalities from building and operating their own telecommunication infrastructure unless local voters first passed a referendum to “opt out.”

End of ‘the Qwest Law’?

Known also as “the Qwest law,” Qwest (now Lumen but more recently CenturyLink), with the help of Comcast, leaned on legislative allies to pass SB-152 to protect their monopoly profits. On our Community Broadband Bits podcast, Ken Fellman and Jeff Wilson, prominent telecom attorneys, recount how lobbyists for the monopoly ISPs were instrumental in pushing two false, but effective, narratives we’ve seen many times before: that SB-152 only sought to “level the playing field” so that private companies could compete with municipally run networks, and that SB-152 “protected” Coloradoans from irresponsible local governments, as if there were no such things as local elections.

But, if passed, the new proposed legislation (SB-183) – co-sponsored by a bipartisan-ish group of state legislators (10 Democrats and 2 Republicans) – would neuter SB-152 and allow local communities to decide for themselves if they wanted to pursue municipal broadband without needing special permission from the state.

Summit County, Ohio says it’s making progress on a $75 million, 125-mile fiber-optic ring made possible courtesy of American Recovery Plan Act (ARPA) funds. The project will start by providing gigabit connectivity to all county first responders, after which county leaders say they’ll focus on shoring up lagging broadband access to long-neglected communities.

A 2017 report by an outside consultant found that Summit County, like so much of America, struggles with a dearth of affordable broadband access thanks to a heavily monopolized U.S. broadband market. The county’s fixed-line broadband market is dominated by two major incumbents, Centurylink and Comcast, and wireless access remains spotty across large swatches of the county’s more rural territories.

Introduced last year, Summit County Executive Ilene Shapiro noted the network will first connect all 31 city, village and township governments to gigabit speed broadband and a data center. The network is expected to cost as much as $75 million. $35 million of that total will be pulled from the $105 million in ARPA funding received by the county.

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Summit County’s interest in more affordable broadband extends back years. County leaders played a key role in beating back monopoly efforts in the state legislature to effectively ban publicly-owned broadband networks. Once those efforts were defeated, county leaders began formulating their broadband expansion plans in earnest.

City Cast Las Vegas recently aired back-to-back podcast episodes about Internet access in the region, "Why Does Our Internet Suck?" followed by "Who Can Fix Our Internet?" As an organization that both produces stories like that as well as stars on them, as our own Sean Gonsalves did in the first episode, we wanted to share why we think these are well done and should serve as good lessons for others covering these issues.

The interviewer, Dayvid Figler, is on point with questions and the show offers a concise description of the challenge and potential solutions. It turns out that Dayvid also worked as a trial lawyer though, so perhaps not many reporters will be able to simply summon that level of command to shape the conversation. Nonetheless, these two shows are wonderfully informative.

The first episode sets up the second, which is where I want to spend more time. Dayvid's questions help Sean explain what broadband is and why some neighborhoods are left behind - one of the more common questions we see on this subject. They discussed who owns existing networks and what fiber is and why we should care.

Dayvid lays the groundwork for the second show by asking why competition hasn't solved the problem of why people are frustrated with their Internet service and Sean explains that while there is no one-size-fits-all solution, the Institute for Local Self-Reliance believes communities need to take action to improve their service.

The second episode features Brian Mitchell, Director of the Nevada State Office of Science and Innovation. No relation to me, Christopher Mitchell, or my boss, Stacy Mitchell (none of us are related - there are just a lot of Mitchells, ok?).

After years of consideration and planning, Waterloo, Iowa is finally moving quickly forward with its plan to build a citywide municipal fiber network. Once complete, the network aims to provide the city’s 67,695 residents with an affordable, fiber-based alternative to local monopolized broadband options that have long left regional locals frustrated and disappointed.  

Waterloo expects that it will cost somewhere around $115 million to build the necessary fiber backbone and connect all Waterloo residents and businesses to the fledgling network. City officials expect the first customers to go live sometime later this year at up to gigabit speeds, though it will take roughly three years for the entire network to be built.

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Much like the rest of the country, Waterloo leaders and residents received a crash course in the importance of affordable broadband during the Covid crisis, when the country’s spotty, sluggish, and expensive broadband networks were on full display due to a massive rise in telecommuting and home education.

Voters Declare GO Time on Muni Broadband

Fueled by frustration, Waterloo voters in September overwhelmingly approved the city issuing general obligation bonds to fund the start of construction for a city-wide municipal fiber network.

Historically, Enfield was known for its tobacco and peanuts. Today, there’s a new wave cresting in this small rural community in eastern North Carolina.

Thanks to a recent $350,000 investment from Connect Humanity, a start-up Internet service provider (ISP) – Wave 7 Communications – is now expanding its fledgling fixed wireless network to bring high-speed Internet service to nearly a quarter of the town’s 2,300 residents.

“This is in direct response to the need we identified,” Wave 7 CEO and Founder LaShawn Williamson told ILSR this week.

“We were finding customers who had Internet service before, but couldn’t pay the bill. We wanted to help people stay out of broadband debt," Williamson said. "There is an older population here and lots of industry has moved out of town so there is a challenge with poverty. But everyone deserves access to the Internet.”

Creating a Wave of Affordable Connectivity

Before Wave 7 came along, the choices were either SuddenLink, CenturyLink, or nothing. But, as Williamson explained, a number of residents were “paying a lot of money for a little bit of Internet and going into broadband debt.”

It was a recipe for financially-strapped households to be cut off from service and left on the wrong side of the digital divide.

Initially, Williamson wanted to launch Wave 7 in Greensboro where she lives with her husband. In 2018, a tornado hit the city. “The tornado tore through here and knocked out the Internet. It was taking a long time to get back up and running and even when they did the service was frustrating,” she recalled. “So I began to wonder what it would take to start our own Internet company.”

While a racially-charged controversy swirls loudly around the Los Angeles City Council, a new study lays bare how low-income communities of color are impacted by the quiet business decisions of the region’s monopoly Internet service provider.

Slower and More Expensive/Sounding the Alarm: Disparities in Advertised Pricing for Fast, Reliable Broadband details how Charter Spectrum “shows a clear and consistent pattern of the provider reserving its best offers - high speed at low cost - for the wealthiest neighborhoods in LA County.”

Authored by Digital Equity LA, a coalition of more than 40 community-based organizations, not only highlights how economically vulnerable households in LA County pay more for slower service than those in wealthy neighborhoods, it also provides evidence for how financially-strapped households are also saddled with onerous contracts and are rarely targeted by advertisements for Charter Spectrum’s low cost plans.

A leading voice behind the Digital Equity LA initiative – Shayna Englin, Director of the Digital Equity Initiative at the California Community Foundation (CCF) – notes that higher poverty neighborhoods (which tend to be mostly made up of people of color) pay anywhere from $10 to $40 more per month than mostly white, higher-income neighborhoods for the exact same service.