Verizon

Content tagged with "Verizon"

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Tethering, Verizon, and the Problem with Public Interest Requirements

When Verizon won an auction to use the 700MHz band of the spectrum to deliver mobile broadband, it promised to adhere to a set of openness rules that included allowing customers to use applications and devices of their choosing. But Verizon is now blocking "tethering" apps that allow us to use our cell phones as a modem for our computers. Wendy Davis at MediaPost offered more context:
Whether it's legal for a wireless carrier to cripple tethering services is unclear. Verizon agreed to follow open Internet principles as a condition of acquiring the spectrum that it uses for 4G wireless phones. One interpretation of that condition is that the company shouldn't attempt to restrict tethering on its 4G network -- though apparently it's still free to do so on the 3G network. … But aside from neutrality issues, Verizon's move clearly seems hard to justify from a pricing standpoint. Given that the company is already going to charge new users based on the amount of data they consume, there's no reason for it to also impose a surcharge for tethering.
Free Press filed a complaint with the FCC to investigate: Free Press Logo
Free Press will file a complaint today with the Federal Communications Commission against Verizon for violating the rules that govern the licenses for its LTE network. Licensees of the C Block of the upper 700 MHz block, over which Verizon runs its LTE network, may not “deny, limit, or restrict” the ability of their customers to use the applications or devices of the customers’ choosing. Recent reports reveal that Verizon has been doing just that by asking Google to disable tethering applications in the Android Market. Tethering applications, which allow users to make their phones into mobile hot-spots, implicate the customers' ability to use both the applications and devices of their choice. Free Press argues that by preventing customers from downloading tethering applications from the Android Market, Verizon is restricting not only the applications available to them, but also limits use of tethered devices such as laptop or tablet computers.

More Consolidation, Fewer Jobs, No Duh

We watch in frustration as the federal government, dressed as Charlie Brown asks AT&T, wearing Lucy's blue dress and smiling brightly, if she really will hold the football properly this time. "Oh yes, Charlie, this time I really will create all those jobs if you let us buy T-Mobile," says AT&T Lucy. Over at HuffPo, Art Brodsky recently revisited AT&T's promises in California to create jobs, lower broadband prices, and heal the infirm if the state would just deregulate the cable video market -- which it did, 4 years ago. California upheld its end of the bargain -- wanna guess if AT&T did? Hint: Charlie Brown ended up on his back then too. The answer comes from James Weitkamp (via Art's HuffPo post), from the Communications Workers of America, a union that all too often acts in the interests of big companies like AT&T and CenturyLink rather than workers:
"AT&T and Verizon have slashed the frontline workforce, and there simply are not enough technicians available to restore service in a timely manner, nor enough customer service representatives to take customers' calls. Let me share some statistics. Since 2004, AT&T reduced its California landline frontline workforce by 40%, from about 29,900 workers to fewer than 18,000 today. The company will tell you that they need fewer wireline employees because customers have cut the cord going wireless or switched to another provider, but over this same period, AT&T access line loss has been just under nine percent nationally. I would be shocked if line loss in California corresponds to the 40 percent reduction in frontline employees. 
"Similarly, since 2006 Verizon California cut its frontline landline workforce by one-third, from more than 7,000 in 2005 to about 4,700 today. I venture that Verizon has not lost one third of its land lines in the state."
Note that AT&T, Verizon, and other massive incumbents like Comcast have been wildly profitable over this term. The same trend holds in cellular wireless - as noted by the Wall Street Journal:
The U.S. wireless industry is booming as more consumers and businesses snap up smartphones, tablet computers and billions of wireless applications.

Axcess Ontario Middle Mile Network Wins Award

CIO Magazine is the third organization in less than a year to recognize the importance of Ontario County's broadband investment in itself. CIO received a "CIO 100" award to go with recognition from Computerworld and the John F Kennedy School of Government at Harvard. Axcess Ontario is an open access middle mile network built without any federal loans or grants. They wanted to invest in themselves and have succeeded. The network serves multiple private sector telecom firms, including Verizon Wireless - a fact that should be recognized in an age when some would have us believe the public sector should never be involved in this essential infrastructure.

Verizon: The Future is Wired

An unfortunately common argument used against community fiber networks is that everything will be wireless in the future. This was used frequently last year in North Carolina by defenders of the pro-TWC legislation to create new barriers against community fiber networks. The technical among us may want to get into the math theory with the Shannon-Hartley theorem to explain why wired is more reliable than wireless and therefore capable of much higher capacity. Others might point that wireless will have less capacity because a wireless connection is really a wired connection to a tower somewhere that is then shared among hundreds or thousands of other users. Empirically, there is no wireless connection that beats fiber-optics. But if you are looking for an entity that is intimately familiar with both wired and wireless, you might ask Verizon. Verizon is rolling out its LTE wireless network (arguably the best large scale wireless network in the country) and has millions of customers on its fiber-optic FiOS wired network. Verizon says the future needs fiber-optics to the home and wireless in the air:
"If you get underneath what's driving the fiber in the metropolitan markets it has been the need for increased video, increased reliability and security for customers," Seidenberg said. "The way we think about it is even though we have this great 4G mobile network, you still need to have fiber to the premises because we think your home will utilize a Gigabit of bandwidth." ... "The way we look at it is we want to get fiber to as many business premises and cover as much as the footprint as we can and we believe everyone else going to do the same thing in other parts of the country," Seidenberg said.

Another Example of Regulatory Capture

As you observe (or hopefully, participate in), the debates around network neutrality or universal service fund reform, remember that many of the loudest voices in support of industry positions are likely to be astroturf front groups.  Between extremely well-financed astroturf organizations and industry-captured regulatory agencies, creating good policy that benefits the public is hard work.  It helps to study how industry has gamed the FCC in the past -- as documented by David Rosen and Bruce Kushnick in a recent Alternet article.

At the risk of being sarcastic, we can thank the FCC for working with the industry to make our phone bills to easy to read - an example is available here.

Fort Wayne, Indiana: What Happens When You Beg

For years, I have heard Graham Richards, former mayor of Fort Wayne Indiana, brag about this "beg, borrow, buy, build" [pdf] philosophy as Mayor.  I am not insulting him -- his brash style is quite likable, but it is bragging.  He was somewhat of a celebrity among the broadband folks because he both understood the importance of broadband and had convinced Verizon to roll out FiOS in Fort Wayne when they had no plans to.  His philosophy is to first beg, then borrow, then buy, and finally build the network if necessary -- a similar approach of many local governments.  This is also often the path of least resistance (which, Utah Phillips reminds us, is what makes the river crooked).  

Graham is a terrific guy and a great evangelist for broadband (though he never jumped into a frozen Lake Superior) -- but we have long argued that his priorities were wrong in the long term.  Not owning the network means the network is unlikely to care about what the community needs.  Unfortunately, our philosophy has proven prescient.

When we last discussed Frontier's radical price increases for the FiOS subscribers they bought from Verizon, we failed to note that Fort Wayne was one of the transferred communities.  They begged for the network and they have no voice in how it is run.  So when Frontier jacks up its FiOS prices and glibly encourages people to drop their high quality FiOS cable for lesser quality DirectTV (with a long contract), the folks in Fort Wayne have little choice but to shrug their shoulders.

Serfs may occasion upon a good Lord of the Manor, but mostly they didn't.  Ownership of essential infrastructure offers long term benefits.

Photo used under Creative Commons, courtesy of Jenn Raynes

Problem of Scale Hurts Frontier with FiOS

Frontier has been bitten by the same disadvantage many communities face when building their own networks -- little market power means having to overpay for everything. When Frontier bought millions of Verizon rural lines, it bought a few FiOS connections as well. But not enough to gain any bargaining power with channel owners. So Frontier had to raise the costs of its video services up for 46%. Lest anyone feel too sorry for Frontier, they are doing just fine. It is their customers who suffer. But it is a reminder that the issue of scale and market power are barriers to all competition, not just community networks. If we want to have real competition in this country, the Congress and the FCC need to stop ignoring the problems caused by massive players distorting the market. This unregulated market is an invitation for big players to join together and screw everyone else.

Associated Press Ignores Muni Broadband Successes

The AP says Burlington Telecom may be a cautionary tale for cities around the the country that contemplate building their own networks. It is fascinating that this article appears now, as we wait for the audit of Burlington to be published, where we hope to finally discover exactly what went wrong in the network. The Mayor used to allege that Tim Nulty (General Manager who built it) left it in ruin when he resigned. However, it looked good (not great, but good) at that point. And after the transition, the Mayor's Administration ceased Nulty's policies of transparency, so we would have to take their word for it rather than any proof. For instance, BT ceased to work with citizen oversight committees. This is the same Administration that hid supposed transfers to the network from the City Council and the people. The very fact that such secrecy was possible is troubling. These networks are intended to behave somewhat transparently and should be independently audited to ensure problems (which may be corrected when found) are not hidden for political reasons. Burlington had a unique structure that allowed the Mayor too much opaque control over the network - something rarely found in the structure of most community networks. (Some things, such as prices paid for content, should remain secret for competitive reasons, but that should not allow the Mayor to hide key metrics regarding the health of the network.) There are reasons to believe the Mayor improperly accounted money to BT, which is why we await an audit from the state that we hope will clear up exactly how Burlington Telecom went from being a good example to the worst example of public ownership (something paid shills from telco and cableco groups critics love to point out). Author Dave Gram has an odd passage regarding this situation:
In September 2009, BT notified the Vermont Public Service Board that it had used $17 million in city funds in violation of its state license. State officials have been mum about the details of their investigation, and an FBI spokesman, through an assistant, would not confirm or deny a Burlington Free Press report that that agency had stepped in.