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Wilson Hits a Fiber-to-the-Home Run with Greenlight Municipal Broadband Network

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Wilson, NC Report

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Built in 2008 with an eye toward the future and operated with local priorities in mind, Greenlight has a long track record of putting people first. In a new case study, the Institute for Local Self-Reliance explores the wide-ranging community benefits of Greenlight, the city-owned Fiber-to-the-Home network in Wilson, North Carolina.

Download Wilson Hits a Fiber-to-the-Home Run with Greenlight Municipal Broadband Network.

The case study details how it has been able to quickly adapt and expand service during the pandemic, as well as the host of advantages and overall value brought to the city over the last decade in education, equity, and economic development. For example:

Access for All

  • In 2016, Greenlight began a partnership with the Wilson Housing Authority (WHA) to connect hundreds of public housing residents to $10/month low-cost fast Internet access.
  • The network targets barriers to service adoption that go beyond cost, including a flexpay system which allows users to prepay for Internet access instead of requiring large deposits or a credit check. It also allows users to load funds into their account for individual days of network access.

Economic Development

  • Greenlight has been named as a key factor in Wilson’s economic revitalization.
  • Wilson’s fiber infrastructure has helped local businesses succeed and is a factor in the relocation of new companies to the area. In 2019, Wilson was ranked the 10th best small city in the country to start a business.
  • In 2016, Greenlight began co-sponsoring the GigEast Exchange Conference. The GigEast Exchange serves as a technology hub, incubator, and networking space for everyone in the community.

Education

Report: Wilson, N.C., Shows What’s Possible When a Broadband Network Puts Community First

In a new case study, the Institute for Local Self-Reliance explores the wide-ranging community benefits of Greenlight, the city-owned Fiber-to-the-Home network in Wilson, North Carolina. The case study details how it has been able to quickly adapt and expand service during the pandemic.

Built in 2008 with an eye toward the future and operated with local priorities in mind, Greenlight has a long track record of putting people first. A few examples are:

Access for All

  • In 2016, Greenlight began a partnership with the Wilson Housing Authority (WHA) to connect hundreds of public housing residents to $10/month low-cost fast Internet access.
  • The network targets barriers to service adoption that go beyond cost, including a flexpay system which allows users to prepay for Internet access instead of requiring large deposits or a credit check. It also allows users to load funds into their account for individual days of network access.

Economic Development

  • Greenlight has been named as a key factor in Wilson’s economic revitalization.
  • Wilson’s fiber infrastructure has helped local businesses succeed and is a factor in the relocation of new companies to the area. In 2019, Wilson was ranked the 10th best small city in the country to start a business.
  • In 2016, Greenlight began co-sponsoring the GigEast Exchange Conference. The GigEast Exchange serves as a technology hub, incubator, and networking space for everyone in the community.

Education

In Erwin, Tennessee, an Incremental Approach Has Brought Success — Community Broadband Bits Podcast Episode 431

This week on the podcast Christopher welcomes back Lee Brown, President and CEO of Erwin Utilities, to talk about what’s been going on since we last spoke with them more than three and a half years ago. Erwin is a town of around 6,000 and the county seat of Unicoi County, Tennessee, along the state’s eastern border. 

The two revisit the success Erwin has seen with an incremental Fiber-to-the-Home buildout over the last six years. The utility at this point has no debt, and covers the whole town aside from one remaining pocket to be complete early next year. It has expanded into the county, bringing affordable 25mbps and gigabit Internet access to residents, and enjoys a take rate of nearly 50%.

Lee reflects on the benefits of Erwin’s strategic approach to building a fiber network and lessons learned. In 2019 it completed the transition to becoming the Erwin Utilities Authority, which will give it flexibility moving into the future, and in April of this year connected its 3000th customer. 

This show is 26 minutes long and can be played on this page or via Apple Podcasts or the tool of your choice using this feed

Transcript below. 

We want your feedback and suggestions for the show-please e-mail us or leave a comment below.

Listen to other episodes here or view all episodes in our index. See other podcasts from the Institute for Local Self-Reliance here.

Thanks to Arne Huseby for the music. The song is Warm Duck Shuffle and is licensed under a Creative Commons Attribution (3.0) license.

Choptank Electric to Bring Broadband to Maryland's Eastern Shore Following New Law and Membership Vote

Almost 54,000 electric cooperative residents will see the benefits of a statewide law change in Maryland after a summer filled with changes. After a state vote to allow deregulation, Choptank Electric, which serves member owners across nine counties in Maryland’s Eastern Shore, voted in August to become member-regulated so that the cooperative can pursue broadband projects in a part of the state that has long suffered from poor or no connectivity options. 

A State Law and a Membership Vote

The process unfolded earlier this year, when representatives for the co-op spoke with the legislature in Annapolis about offering broadband to its members. State law at the time meant that electric utilities were regulated by the Public Service Commission, which prevented them from entering the broadband space. 

The Eastern Shore sits across Chesapeake Bay, with 450,000 people living across its nine counties. Driven by a lack of connectivity options and a desire for economic development, area legislators submitted HB 999, which drew support from dozens of businesses, 1,200 current Choptank customers, and a number of local governments. The “Rural Broadband for the Eastern Shore Act of 2020” [pdf] passed the state legislature on May 8th, 2020, and freed the co-op from regulation by the Public Service Commission. Talbot County resident Pamela Keeton testified to the Senate Finance Committee:

The bottom line is, no one wants to pay taxes and no one wants to spend money, so we’re left with no Internet service.

Whip City Fiber’s Next Phase: Connecting Hill Towns in Western Massachusetts — Community Broadband Bits Podcast Episode 429

This week on the podcast Christopher talks with IT Manager John Leary and Customer Experience, Marketing, & Communications Manager Lisa Stowe from Westfield Gas & Electric, the municipal utility for the city of 40,000 in the southwestern quadrant of the Massachusetts. The topic of the day is Westfield's municipally owned fiber arm — Whip City Fiber — which is doing some wonderful things as it enters its next phase of life.

First, John and Lisa share their thoughts on the history of the network and what they see as key characteristics of its early success: Whip City embraced a model of incremental buildout in its early years, managing expectations and pursuing careful growth during its $2 million pilot project before transitioning, thanks to a $15 million municipal bond, to expanding so that today the network covers 70% of the city. 

The group then digs into Whip City Fiber’s next phase of life: bringing municipally owned gigabit Internet to twenty Western Massachussetts Hill Towns over the next few years, including (but not limited to) Alford, Ashfield, Chesterfield, Leyden, New Ashford, New Salem, Otis, Plainfield, Rowe, Washington, Wendell, and Windsor. With Whip City’s help now and eventual role as Internet Service Provider (ISP) and network operator, nine are already online, with the rest to follow by the end of next year. 

The group ends by talking about the future and getting to 100% coverage in Westfield, and the utility’s commitment to closing the digital divide.

This show is 35 minutes long and can be played on this page or via Apple Podcasts or the tool of your choice using this feed

Transcript below. 

We want your feedback and suggestions for the show-please e-mail us or leave a comment below.

Listen to other episodes here or view all episodes in our index. See other podcasts from the Institute for Local Self-Reliance here.

Thanks to Arne Huseby for the music. The song is Warm Duck Shuffle and is licensed under a Creative Commons Attribution (3.0) license.

Lighting up the Prairie State: First Round of Illinois Broadband Grants Includes $50 million in Awards

A year ago we wrote about Illinois’ $420 million commitment to broadband expansion, and now the first round of grant winners has been released. Together they total $50 million in state funds matched by $65 million in additional money for 28 projects by 18 different Internet Service Providers (ISPs) that will, ultimately, connect 26,000 homes, farms, community institutions, and businesses in the state. It represents the first milestone in what is a significant commitment to closing Illinois' broadband gap.

Lots of Winners, Some Caveats

The Broadband Grant Program offers applicants up to $5 million in funding for projects with the stipulation that they match it with an equal or greater amount of other, nonstate funds. First-round winners consist of both middle- and last-mile builds touching at least 27 counties throughout the state. For example, Cook County received a little under $2 million to expand its Chicago Southland Fiber Network (CSFN). CSFN provides backhaul services to many, including the Illinois Century Network — which serves over 3,400 public K-12 schools, universities, and libraries. Their application committed to focusing “on fiber paths that will provide distribution and host last mile service platforms addressing those communities with the greatest need, municipalities with no fiber assets . . and key regional education campus facilities.” 

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For Communities at a Crossroads, Chicopee’s Municipal Fiber Network Shows the Path to Success

Chicopee, Massachusetts, Ward 1 City Councilor Joel McAuliffe wrote an editorial recently that is well worth reading. In it, he explains how his city of 55,000 people, situated a few miles north of Springfield, has seen in concrete terms the benefits of building a municipal fiber network a year ago. Crossroads Fiber — an initiative of Chicopee Electric Light (founded 1896) — began connecting customers in late summer of last year, with the utility building out in phases. There are plans to provide service to everyone connected to electric. Even so, he says, citizens are already benefitting from municipal fiber during the current pandemic: 

Fiber optic cables continue working during power outages and remain lightning-fast no matter how many users are plugged in. These past few months, internet usage has spiked worldwide, but municipal broadband is allowing hundreds of people in Chicopee to stay connected without interruption.

McAuliffe emphasizes the centrality of fiber to towns and cities in all realms who are looking to the future. And while it’s been nice to see large telecoms stepping in to donate or help communities get connected, McAuliffe rightly emphasizes the dangers of relying on corporate generosity instead of investing in local infrastructure that will benefit the community for generations to come:

Chicopee’s investment in municipal broadband is the first step, but we and cities across the country must commit to further investment to build a more prosperous and equitable society. It is becoming clear why a fast, reliable internet connection is absolutely essential for today and for our future.

Clarksville, Ark., Digs Into Fiber Build, Plans First Home Connections

John Lester, General Manager of Clarksville Connected Utilities (CCU) in Clarksville, Arkansas, knows a thing or two about the value of a municipal broadband network.

“Just keeping the dollars in Clarksville is gonna have a big impact. Do you have a calculator handy?” Lester asked me, when I called him earlier this month to learn more about the city’s planned foray into residential broadband services.

“Let me talk you through something,” he replied, after I said I did. “Let’s say we’ve got 4,500 potential customers and 75 percent of them get high-speed Internet, in some fashion. What’s that number?”

From there, he ran through a handful of calculations to illustrate the economic benefit of Clarksville’s new Fiber-to-the-Home network. Assuming residents save about $20 per month and the savings continue to circulate locally, the network could grow the city’s economy by $4 million every year.

“That stays in our consumers’ pockets right here in Clarksville, Arkansas,” Lester explained. “There is an economic impact today and every year going forward.”

Residential broadband service is only the most recent evolution for Clarksville’s municipal fiber network, which already connects utility infrastructure as well as area businesses and community anchor institutions in the city of nearly 10,000. Home installations are due to start soon, depending on delays caused by the global Covid-19 outbreak.

Starting With a Plan

Citizens Continue to Lead the Charge in Concord, Massachusetts - Community Broadband Bits Podcast 399

When Paul Revere rode through Concord, Massachusetts, to warn the Colonists about the Red Coats, horseback was the fastest way to move information. More than 240 years later, the community that was so instrumental to founding of the United States as we know it now sends information via their own fast, affordable, reliable Fiber-to-the-Home (FTTH) municipal network. This week, Concord's former CIO Mark Howell joins Christopher to talk about the community and their investment.

Mark discusses the community's history and the story of the network, which includes their reasons for investing in the infrastructure. He talks about the local citizens' enthusiasm for the project and what it was like to go from operating an electric utility to adding Internet access for the public. Mark also discusses the funding mechanism that Concord used to pay for the project and shares a few of the many benefits that the network has brought to Concord and its people.

Christopher and Mark review the reasoning behind the different service offerings available to subscribers and the rationale behind choosing these tiers. They also talk about some of the challenges Concord has faced and Mark gets into the possibilities of regional efforts in order to maximize the possibility of reaching more households.

Read more about the network in the 2017 report published by the Berkman Klein Center for Internet & Society, Citizens Take Charge: Concord, Massachusetts, Builds a Fiber Network.

This show is 28 minutes long and can be played on this page or via Apple Podcasts or the tool of your choice using this feed

Transcript below. 

We want your feedback and suggestions for the show-please e-mail us or leave a comment below.

Listen to other episodes here or view all episodes in our index. See other podcasts from the Institute for Local Self-Reliance here.

Thanks to Arne Huseby for the music. The song is Warm Duck Shuffle and is licensed under a Creative Commons Attribution (3.0) license.

Setting the Bar High in Colorado: Longmont's NextLight - Community Broadband Bits Podcast 392

NextLight, the municipal Fiber-to-the-Home (FTTH) network in Longmont, Colorado, has been serving residents and businesses in the community since 2014 and offers reliable gigabit connectivity at affordable rates. This week, Director of NextLight, Valerie Dodd, is on the show to discuss the past, present, and future of NextLight with Christopher.

NextLight has implemented some special marketing and customer service techniques, which has helped achieve the high take rate that continues to grow. As the network expands to all areas of the city, Longmont has used some creative approaches and contended with a few challenges to connect residents and businesses. Valerie and Christopher talk about some of these decisions and how those choices have panned out.

They also discuss the community's commitment to digital inclusion and how it's paying off in an increasingly diverse and growing city. Valerie describes how her experience with a private sector provider has contributed to NextLight's focus on subscribers and breaks down some of the key differences between a traditional municipal utility, such as an electric service, and broadband service from the city.

We want your feedback and suggestions for the show-please e-mail us or leave a comment below.

This show is 29 minutes long and can be played on this page or via Apple Podcasts or the tool of your choice using this feed

Transcript below. 

We want your feedback and suggestions for the show-please e-mail us or leave a comment below.

Listen to other episodes here or view all episodes in our index. See other podcasts from the Institute for Local Self-Reliance here.

Thanks to Arne Huseby for the music. The song is Warm Duck Shuffle and is licensed under a Creative Commons Attribution (3.0) license.