With an incredible resource such as the Greenlight Community Broadband Network in town, leaders in Willson, North Carolina, have the ability to pursue any number of innovations. This past November, Greenlight, Wilson Community College, and the Gig East Exchange held their first Fiber Boot Camp, a training program to certify people interested in working as fiber optic technicians.

Accessibility for Students

The boot camp was borne from a prior course that lasted 10 weeks. The longer course filled up quickly and, recognizing the need for the training, Manager of Outside Plant Gene Scott and his team realized that a more intensive, but shorter course could benefit people from other communities.

“The class filled to capacity right quick. People came from as far away as Salisbury to attend, a two-hour drive each way once a week, for 10 weeks.”

He added, “Affordability was a big factor in our approach. Most fiber certification classes run a few thousand dollars. We want this untapped workforce to have a chance at this training. Our 10-week course was $140.”

The course received an outpouring of positive feedback.

When they realized the high demand for the training and that people all over the state were interested in the course, they knew that making the course a fit for people from other areas of the state would pay off.

“What if we had a fiber boot camp. Something where folks did not have to drive back and forth, but could stay here and get 10 weeks of training in five days?”

...

“To our amazement,” Scott said, “we had representatives from as far away as Asheville sign up.”

Scott discussed the longer course and the plans for the boot camp in our conversation with him for episode two of our special NC Broadband Matters Series. Check it out:

As we reported back in September, the bulk of applicants to the USDA's ReConnect Loan and Grant Program came from publicly owned projects. Cooperatives, local governments, and tribal government projects comprised more than half of the applications. Awards are now being announced and one of the largest awards so far is going to a North Carolina cooperative to provide fast, affordable, reliable connectivity in southeast North Carolina.

ReConnecting Star

Star Telephone Membership Corporation will be awarded a grant of almost $24 million to develop Fiber-to-the-Home (FTTH) service to more than 8,700 households, 10 educational facilities, around 20 businesses, and three community facilities within a 739 square mile area. Subscribers will be able to sign-up for speeds that begin at 100 Megabits per second (Mbps) download.

At a November 6th event at Star Distribution Center in Clinton: 

Jeff Shipp, vice president of operations for Star Communications, said projects will take place in the Herring exchange in the northern region of Sampson County, which also loops around the middle portion of Sampson County. The second is the Six Runs area part of county towards Turkey and the third is Harrells, in the southern region. Other projects are scheduled for Bladen County as well.

“We’re very excited about this,” Shipp said. “We’re excited for our members and for our community. We have the lowest density in the entire state in our area, roughly around 3.8 subscribers per mile. We would have to budget $25,000 per mile to put fiber in the ground. That’s why a grant such as this from USDA is so important. We’re also fortunate enough to receive additional funding from the state this year for an area in Bladen County to assist with fiber as well.”

Star Telephone Membership Corporation

The cooperative was created when two smaller co-ops merged in 1959. Since then, the entity has been serving the rural areas in and around Clinton, North Carolina, and has been one of the early adopters of FTTH for members, many who are farmers.

Fixed wireless Internet access from Open Broadband will soon be offered in special pilot areas of Alexander County, North Carolina, reports the Taylorsville Times.

According to the Times, the company started installing equipment on a local mountain; once it has been tested and configured, residents and businesses will be able to subscribe. People in Alexander County can join the wait list now and will be notified when service comes to their area.

“Alexander County conducted a broadband survey back in June 2017, which showed a tremendous need for expanding broadband Internet service in the county,” said Dr. Jeff Peal, Chairman of the Alexander County Board of Commissioners. “To get a better understanding of our need and how service could be improved, the county awarded a contract in September 2017 to Open Broadband for a feasibility study. After learning those results, we began investigating ways to move this critical project forward.”

...

The Alexander County EDC applied for, and received, a $50,000 grant from the Appalachian Regional Commission (ARC) in early 2019 to help fund the pilot program. The EDC then issued a request for proposals in March to find an Internet Service Provider (ISP) with the best plan, qualifications, and price point. Upon review of the proposals, the EDC Board of Directors approved a contract with Open Broadband to conduct the pilot program. Per the contract, Open Broadband provided a $50,000 match to the ARC grant, and Alexander County Government contributed $36,470 to the project.

Peal told the Times that the pilot project results will determine the future of the partnership between Open Broadband and the county. 

“Pending the results from this pilot program, we hope to continue this partnership and work to expand the broadband network to cover as much of Alexander County as possible in the next few years,” Peal stated. “County officials and staff will continue to pursue all opportunities to expand broadband Internet service to our residents and businesses.”

As people living in areas plagued by hurricanes deal with increasingly difficult storms this time of year, policy advocates consider the impact of broadband on public safety. In this article shared with us by NC Broadband Matters, author Fiona Morgan reports on connectivity as critical for first responders. She delves into the ways FirstNet and other tools are affecting the conversation and she talks to people who work in emergency situations and understand communication needs during natural disasters.

Fiona's article originally ran on February 21st, 2019, on NC Hearts Gigabit's Our Stories.

Surviving the Storm: Why Broadband Matters for Public Safety

by Fiona Morgan

The water rose faster and higher than anyone had anticipated. Hal Lowder, Jr., recalled watching Hurricane Florence’s impact arrive in Whiteville, where he is the city’s emergency services director. “It was all swamp on Madison Street,” he said. In low-lying areas that might flood two feet in a big storm, water was more than 12 feet high. Even downtown, on Main Street, some areas had eight feet of water. “It was over my head. It was just bizarre.”

The coastal plain of North Carolina was hit hard by the hurricane. The 911 call center was down, and the police and firefighter radio system was inoperable. But there was no loss of life in Whiteville, thanks to the dedication of emergency responders and to the communications systems they had in place.

One of the reforms that came out of the 9-11 Commission was an effort by the federal government to bridge gaps in emergency responder communications. FirstNet is a nationwide public safety broadband network, a service of the federal government provided under exclusive contract with AT&T. Whiteville, seat of Columbus County, was the first city in North Carolina to sign up for FirstNet.

While it’s not yet available everywhere, FirstNet has become part of the critical information infrastructure of emergency communications. And there’s reason to hope that as it’s built out, it will lead to greater connectivity in parts of the state that currently lack even reliable cellular service.

A mapping method to accurately depict broadband coverage in the U.S. remains elusive. The Federal Communications Commission (FCC) has announced that they intend to work on the issue but officials in North Carolina aren’t waiting. They’ve launched their own efforts to document Internet access speeds in order to challenge to the FCC’s broadband coverage map, the basis for many loan and grant programs.

North Carolina began seeking self-reporting data from residents in 2017 via their online NC OneMap tool. With only around 6,000 people using the tool, however, state officials such as Jeff Sural have decided to seek help from the Measurement Lab (M-Lab), which has launched similar projects in Seattle and Pennsylvania. Sural is the state’s director of Department of Technology’s broadband infrastructure office and he's seeking ways to ensure communities in North Carolina have access to funding to expand rural broadband access.

Streamlining for the Masses

The goal of the new effort will be to make gathering the data as simple as possible. The NC OneMap site requires users to jump from a speed testing page back to the mapping site in several steps. M-Lab and North Carolina want to develop an application that will gather upload and download speed, IP address and coordinates of the device at the time of the test. They also plan to collect information on ISP, latency, and whether the connection is throttled or manipulated in any way. 

In an interview with StateScoop, Sural said:

“So far, one thing we have gleaned from our crowdsourcing tool is that there are a number of locations in areas where the FCC says there is [download coverage of 25 megabits per second and an upload rate of 3 Mbps] that are not getting those speeds.”

Faulty Maps Need Fixing

Update: As of May 25, 2021, only 17 states retained their municipal barriers. Arkansas and Washington have removed theirs.

Municipal broadband networks already serve more than 500 communities across the country, but some states are trying to keep that number from growing. Nineteen states have established legal barriers or even outright bans on publicly owned networks, according to well-respected communications law firm Baller Stokes & Lide.

These state laws, often enacted at the behest of large telecom monopolies, slow the development of community owned connectivity in various ways. From Alabama to Wisconsin, states have implemented everything from direct prohibitions on municipal networks to oppressive restrictions and requirements that limit competition.

The outlook for municipal connectivity may be starting to improve though, despite incorrect reports that state-level broadband preemption increased over the past year. Baller Stoke & Lide’s list of states with restrictions on municipal broadband investment actually shrunk this year from 20 states to 19 — a result of downgrading Colorado’s SB 152 from bonafide barrier to mere annoyance. Still, barriers to community networks remain in more than a third of all states, leaving millions of Americans unconnected and tens of millions more without local Internet choice.

Bans, Blocks, and Burdens

Common approaches to preempting municipal broadband networks range from straightforward bans to confusing financial restrictions and complicated legal requirements. While some states have established one main barrier to community broadband, many more have adopted a bird’s nest of regulations that kill any possibility of municipal connectivity, if only because of the legal uncertainty created by complex and vague laws.

Thanks to NC Broadband Matters and Fiona Morgan for sharing this story that describes one family's need for telehealth applications and how changes in North Carolina state law could help boost infrastructure investment. With better connectivity, especially in rural areas, people who have an urgent need for telehealth and related applications, or who live far away from healthcare professionals, can access specialized care only available in urban areas.

Fiona's article originally ran July 24, 2019, on NC Hearts Gigabit's Our Stories.

A Lifeline to Heath: Why Broadband Matters for Telemedicine

by Fiona Morgan

When Daphne Sykes was 21, an accident nearly severed her spine and left her paralyzed from the neck down. At the time, she was a rising senior at UNC-Charlotte getting ready to start a career. During the medical odyssey that followed, she and her family persevered through rehab and occupational therapy, adjusting their routines and their home. Today, almost four years later, she’s a college graduate working remotely as an accountant from her family’s home in rural Cabarrus County, thanks in no small measure to high-speed Internet access.

“She’s been positive throughout this whole situation,” her mother, Lisa Sykes, said. “She’s very energetic. She’s got a dry sense of humor. Her mind is very, very clear. She’s strong in her faith, and very determined.”

The Internet is vital to Daphne’s quality of life. It allows her to do everything from operating the lights in her room to communicating with clients. “Broadband really opens up opportunities to her,” Lisa said.

For Daphne, being able to stay in constant communication with her doctor via email is essential. Like many people with spinal cord injuries, Daphne experiences neuropathic pain, often in the form of pins and needles on her feet, as well as muscle spasms. For these and other ongoing health issues, she takes a variety of medications that need frequent adjustment. A mild cold, or even a thunderstorm, can throw her health off balance.