low income

Content tagged with "low income"

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Santa Monica Wins Award for Digital Inclusion in Affordable Housing

The city of Santa Monica’s efforts to shrink the digital divide ranks as one of the Top 25 Programs in American Government of 2017. That’s according to Harvard University’s Ash Center for Democratic Governance and Innovation, who names the top programs in governance based on innovation in government policy. 

Santa Monica’s award-winning Digital Inclusion pilot program targeted broadband access efforts by connecting ten affordable housing units with high-speed Internet, along with tech training and education. According to the Santa Monica Daily Press, the city received nearly $2 million in seed money from a U.S. Housing and Urban Development Community Development Block Grant to start to fund the efforts. So far the program has given 10 buildings access to free gigabit-speed Internet access in the communal areas, with in-unit gigabit capability for $48 a month; the program has since started expanding to 29 other affordable housing complexes.

Here’s what the city’s community broadband manager had to say about the program in the Daily Press article:

“Our community’s experience is shattering the antiquated notion of broadband, technology and tech education as a luxury,” said Gary Carter, the City’s Community Broadband Manager. “Residents are providing indisputable evidence of an ability and willingness to participate in civic innovation. Taking care of our most vulnerable first, sets a higher bar and we accept the challenge.”

This isn’t the first time the city has gotten recognition for its approach to getting Internet to its residents. Its municipal broadband, Santa Monica City Net, has won numerous awards, including the same Harvard Ash Center Top 25 Programs prize back in 2011.

Tier Flattening: AT&T and Verizon Home Customers Pay a High Price for Slow Internet

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In recent years AT&T and Verizon, the nation’s two largest telco Internet providers, have eliminated their cheaper rate tiers for low and mid-speed Internet access, except at the very slowest levels. Each company now charges essentially identical monthly prices – $63-$65 a month after first year discounts have ended – for home wireline broadband connections at almost any speed up to 100/100 Mbps fiber service.

This policy of upward “tier flattening” raises the cost of Internet access for urban and rural AT&T and Verizon customers who only have access to the oldest, slowest legacy infrastructure.

Affordability is the greatest barrier to increased home broadband subscriptions. In the United States, broadband is becoming faster for some households and more expensive for others.

This report from the National Digital Inclusion Alliance (NDIA) takes a detailed look at tier flattening from AT&T and Verizon, digging into monthly rates that users pay and the types of services they obtain from each company. The authors put the numbers side by side and show that those purchasing what used to be the most economical Internet access service are now simply paying higher rates for slow service.

Download the report to see the comparisons and the authors' analysis.

Wilson Tackles Digital Divide with Pay Ahead Option - Community Broadband Bits Podcast 291

It was just a year ago that we highlighted a nation-leading digital inclusion effort from Wilson's Greenlight municipal fiber network in North Carolina. That was their fourth time on the podcast, owing to the many ways Wilson has developed in ensuring its fiber network investment is benefiting the community. See also podcast episodes 171, 110, and 70

Will Aycock, General Manager of Greenlight Community Broadband, is back once again to discuss another new program they have developed - a new billing option that unlocks broadband access particularly among low-income households with low credit ratings. 

Greenlight has developed a pay-ahead option that allows households to pay ahead of connections so their lack of credit will not deter them from accessing the Internet service they may need for education, work, or other uses. It also allows households to more easily pay down past debts - an important approach in dealing with the financial reality of low-income households. We hope to see more municipal networks developing billing options like this to ensure everyone can have the connections they need.

Though we focus on that billing approach in our interview, don't miss the recent developments in Wilson's ongoing efforts to share the benefits of its network with its neighboring communities, many of whom do not have broadband access. 

This show is 15 minutes long and can be played on this page or via Apple Podcasts or the tool of your choice using this feed

Transcript below. 

We want your feedback and suggestions for the show-please e-mail us or leave a comment below.

Listen to other episodes here or view all episodes in our index. See other podcasts from the Institute for Local Self-Reliance here.

Thanks to Arne Huseby for the music. The song is Warm Duck Shuffle and is licensed under a Creative Commons Attribution (3.0) license.

Wrestling With Redlining in Cleveland, Lessons For All

Early last year, Connect Your Community and the National Digital Inclusion Alliance released a well-researched and compelling case that AT&T had engaged in digital redlining of Cleveland, refusing to upgrade Internet access to neighborhoods with high poverty rates. In episode 290 of the Community Broadband Bits podcast, we check in to learn more and discuss key lessons.

Angela Siefer, executive director of NDIA, and Bill Callahan, President and Director of Connect Your Community in Cleveland, explore what is happening both in Cleveland and other metro centers where low-income residents are often over-paying for services far slower than are available in higher-income neighborhoods.

This discussion covers important ground, not just describing the problem but discussing how the easiest solution (forcing AT&T to upgrade areas it has neglected) is not sufficient. Also, there is sports talk at the beginning but then the host gets himself under control and focuses on what is important in this conversation. 

This show is 35 minutes long and can be played on this page or via Apple Podcasts or the tool of your choice using this feed

Transcript below. 

We want your feedback and suggestions for the show-please e-mail us or leave a comment below.

Listen to other episodes here or view all episodes in our index. See other podcasts from the Institute for Local Self-Reliance here.

Thanks to Arne Huseby for the music. The song is Warm Duck Shuffle and is licensed under a Creative Commons Attribution (3.0) license.

Transcript: Community Broadband Bits Episode 254

This is the transcript for episode 254 of the Community Broadband Bits Podcast. Christopher Mitchell sits down with Joshua Breitbart, the Senior Advisor for Broadband to the Chief Technology Officer (CTO) of New York City. Listen to this episode here.

Joshua Breitbart: From New York City, I think that we are maybe the first city to begin to look at how we can take responsibility for the space of the Internet itself.

Lisa Gonzalez: This is episode 254 of the Community Broadband Bits podcast from the Institute for Local Self-Reliance. I'm Lisa Gonzalez. Finding ways for lower income individuals and families to obtain high quality Internet access is a problem in most urban areas. As Internet access becomes more central to our lives for everyday tasks, solving that problem becomes more immediate. In New York City the Queensbridge Connected project is aiming to solve that problem by working with a private sector partner and involving the community. This initiative will bring high-speed Wi-Fi to residents of Queensbridge Housing, which is part of the New York City Public Housing Authority. In this interview, Christopher talks with Joshua Breitbart who works for New York City. Joshua describes how the project has progressed, how they view the Queensbridge Connected project as a model of other parts of the city, and shares some of the lessons learned that have helped guide the project. Now here's Christopher and Joshua Breitbart talking about New York City's Queensbridge Connected initiative.

Christopher Mitchell: Welcome to another edition of the Community Broadband Bits podcast. I'm Chris Mitchell, still in my hotel room, talking with another person from the Broadband Community Summit down here in Dallas, 2017. Welcome to the show, Joshua Breitbart. Senior advisor for Broadband to the CTO of New York City.

Joshua Breitbart: Hello, Chris. Good to be here.

Pie (Pai?) for Broadband Monopolies Video From Public Knowledge

Public Knowledge recently released a video on changes in the new administration’s FCC policies. One by one, progress made during the last eight years is being sliced up and doled out to the detriment of ISP subscribers.

Public Knowledge describes the video like this:

This video draws attention to the growing list of giveaways by Congress and Federal Communications Commission Chairman Pai to large cable and telecommunications companies that act as local broadband monopolies.

The video, which functions as a broad statement of themes, uses a series of pie slices to detail what consumers fear about the new administration’s telecommunications policy positions, in general language. The pieces of pie reflect multiple potential giveaways being heaped onto big cable and phone companies’ plates.

From selling private data without consent and eliminating some companies’ ability to offer affordable broadband, to forcing consumers to rent set-top boxes and embarking upon efforts to kill net neutrality, FCC Chairman Pai and many in Congress are promoting policies that give consumers the short end of the stick.

Check it out:

Wilson Greenlight, Public Housing Authority Solve Access Gap - Community Broadband Bits Episode 236

From our research, we believe the municipal fiber-optic network in Wilson, North Carolina, has the best low-income Internet access program in the nation. Called Greenlight, the fiber network has led to job growth and been a financial success. And now it also offers $10 per month 50 Mbps symmetrical Internet access to those living in housing units owned by the public housing authority.

Greenlight General Manager Will Aycock is back again to tell us about this program and is joined by two additional guests: CEO and President Kelly Vick from the Wilson Housing Authority and Wilson Communications and Marketing Director Rebecca Agner. 

We discuss how the program was created, how it is funded, and how it is impacting the community in addition to public reaction to it. Wilson continues to set a higher bar for what a community can expect when it builds its own network and seeks creative ways to improve opportunity for its businesses and residents.

This show is 23 minutes long and can be played on this page or via Apple Podcasts or the tool of your choice using this feed

Transcript below. 

We want your feedback and suggestions for the show-please e-mail us or leave a comment below.

Listen to other episodes here or view all episodes in our index. See other podcasts from the Institute for Local Self-Reliance here.

Thanks to Admiral Bob for the music. The song is Turbo Tornado (c) copyright 2016 Licensed under a Creative Commons Attribution (3.0) license. Ft: Blue Wave Theory.