Fast, affordable Internet access for all.
"We always work with customers to meet their needs and budget."The cable company, right? Well, that is Time Warner Cable's claim in the above Salisbury Post article. Later in the article, a local business owner expressed a different sentiment: "Time Warner has the worst customer service I have ever dealt with." The business owner goes on:
“Fibrant may have these same kind of issues, however I can actually go to the source to deal personally with someone who is vested in the community, not spend two hours on the phone and never solve the problem as I do with TWC,” he said. “Even if pricing is higher, I would make the change.
Danville Utilities would run the broadband services to the homes, to a box mounted on the house, and the user would pay a monthly service fee of $8.80 on their utility bill for the box. Gamewood would bill customers for the actual services provided, and pay the city 20 percent of those charges as an access fee for the cable.Gamewood, a company that would have provided IPTV services on the network, had attempted to measure subscriber interest by mailing a postcard to 1000 local residents. The response failed to persuade at least one city council member, who demonstrated a total lack of understanding of the situation.
Luther bluntly said he had “no faith” in the numbers, and said he is convinced “nDanville is not going to fly.” “If they want to build it, let Gamewood built it,” Luther said.Of course, a private company is not interested in an investment that takes 5 years to break even. Even if it were, it would have little incentive to open the network to competition as nDanville does. Ultimately, the City Council neglected to fund the project - perhaps an unsurprising decision in a time of economic woe. However, for a community like Danville, one wonders how it will recover without access to better broadband than last-generation cable and DSL services that are commonly available throughout the region. The local paper editorialized in favor of the decision, but noted that the public power utility should continue expanding the network for commercial subscribers.
The $26 million “Last Mile, Fiber-To-The-Home” network will be capable of providing service to 18 communities, nearly 12,000 households and 700 businesses within 625 square miles of mostly rural and underserved areas of the county. The project, funded by an $18 million grant and $8 million in loans, also will connect schools to students and hospitals to patients.Like the Cook County, MN, project, Cass County is working with Pulse Broadband to build an open access network.
“If you get deal you can’t refuse from someone else, just thank Fibrant for it because you wouldn’t have gotten it if we hadn’t been here,” Clark [Fibrant Marketing Director] said.Fibrant aims for a 30% take rate (4400 subscribers) by the end of year 3 and a positive cash flow in year 4. Pricing and channels lineups are available at the end of this Salisbury Post article.
Seattle’s economic prosperity, its ability to deploy effective public safety systems, and its determination to reduce gridlock and greenhouse gases are increasingly dependent on its communication systems. Currently, the communication systems serving Seattle businesses and residents are controlled by a few private companies, using older technology. With a lack of competition, there is little incentive to invest in more innovative technologies. Although some of Seattle’s larger institutions have migrated to their own fiber networks, these types of networks are unavailable to residents and Seattle’s small businesses. Multiple surveys indicate that 70% of Seattle households want to see more telecommunications competition. A recent study listed global cities with the fastest broadband connections; not a single U.S. city was listed in the top 20. A network of municipal fiber optic cables would instantly put Seattle at the top of the list of U.S. cities capable of supporting next-generation, data-intensive businesses, making it a potential hub for a number of fast-growing industries.But the network requires a significant amount of planning:
The City has built and maintains a high speed, fiber optic broadband network connecting schools, government facilities, and community institutions. An interdepartmental team of staff in SCL, SPU and DoIT are currently developing a high level business plan that will guide this effort to expand broadband to businesses and homes. The business plan will be completed in early 2011.
Jackson Energy Authority in Tennessee, long the largest community fiber network in the US, is investing in greater smart-grid capabilities. If you aren't already familiar with this network, an article in Electric Light & Power offers some history:
After receiving local government support and revenue bond issue funding, JEA went ahead with the $54 million project. Now its FTTP network boasts 16,500 cable, 10,843 Internet and 7,000 telephone subscribers. JEA is preparing for the next phase of its FTTP deployment with a smart grid initiative expected to begin in 2010.
The article also makes an important point that many find confusing in understanding the economics of these community fiber networks:
In the early years, JEA focused on subscriber growth as its key performance metric, rather than average revenue per user (ARPU). The capital-intensive cost of acquiring and hooking up new customers, however, can create significant cash flow problems for a network operator, especially when growth substantially exceeds the business plan. JEA had to secure more financing to support its incremental growth. The utility also adjusted its business model to focus instead on ARPU and increasing the number of existing subscribers using two or three services. JEA employed special promotions and service packages that took advantage of the huge bandwidth capabilities of its fiber network to build customer loyalty and overcome the customer churn typical of the industry. Today, JEA’s network has passed more than 30,000 homes, more than 16,000 of which are subscribers.
This is a good example of a community encountering a problem and overcoming it. The article also offers other lessons learned along the way. Moving forward, JEA has decided to work with Tantalus to add smart-grid capabilities to the fiber network.
"We can never overestimate the amount of bandwidth that will be needed in the future," said jon Kinsey, a Chattanooga developer and former mayor who is working with local entrepreneurs to study ways to capitalize on the faster broadband service.
Combined, they will connect 37,000 residents, 1,000 businesses and 98 institutions such as hospitals and schools.Cook County actually has a double whammy - they already stood to benefit from the North East Service Cooperative, which is building high capacity fiber-optic lines through the North Shore to offer middle-mile backhaul and connect local government facilities and schools. As of yesterday, they will also get a fiber-to-the-home network from the Arrowhead Electric Cooperative. Cook, currently served in part by Qwest, has little access to true broadband -- some 37% have access to anemic DSL connections and the rest are stuck with dial-up. Details of the award from Kelleher at MPR:
Joe Buttweiler, who directs membership services with the Lutsen-based Arrowhead Electric Cooperative, said 70 percent of the federal award is a grant and the remainder a loan.
Only Hong Kong and a few other cities in the world offer such lightning-fast service, and analysts say Chattanooga will be the first in the United States to do so. “This makes Chattanooga — a midsized city in the South — one of the leading cities in the world in its digital capabilities,” said Ron Littlefield, the city’s mayor.Ars Technica offers additional perspective (as usual):
The city hopes this will give it a competitive advantage; on the new website promoting the service, the city's Electric Power Board pitches its country-leading broadband as "a test bed for next generation technology," as "the ultimate tool for entrepreneurs," and a place where "bandwidth is no problem." The consistent theme: you should move to Chattanooga.(It also reminds us that Chattanooga is far beyond the FCC's timid goals in the National Broadband Plan.) Giga Om has lost the lust for his still-respectable 100Mbps.
EPB says that their 100 Mbps service is now costing $140 a month and the 1 Gbps service will cost $350 a month.Though Chattanooga has beat Google to the punch, this does little to change Google's goal of even cheaper 1Gbps with open access - the race is not simply to 1Gbps, it is to the future! Those who are putting Google down in some way are grasping for something to say about a stunningly unique offering.