For more than a century, electric cooperatives have ensured rural communities’ electricity needs are met. Now, many electric co-ops have made strides to ensure their communities have access to today’s newest necessity, Internet service.

In northeastern Missouri, Ralls County Electric Cooperative is bringing high-speed Internet service to the small city of New London. Nearby, the city of Perry hopes the electric cooperative will extend the project to its residents and they've let the co-op know that they will welcome the service with open arms.

Ralls County Electric Cooperative

Ralls County Electric Cooperative is working on a pilot project in New London that will bring incredibly fast and reliable Fiber-to-the-Home (FTTH) to the community's 1,000 residents. The project will offer triple-play services of Internet access, phone service, and high-definition TV.

The New London project won't be the first FTTH project for Ralls County Electric Cooperative. Between 2010 and 2015, the cooperative built a $19 million fiber network in the area. Funding came from the American Recovery and Reinvestment Act (ARRA) in the form of half as a loan and half as a grant. The electric cooperative formed a subsidiary, known as Ralls Technologies, for its telecommunications projects.

Perry Petitions

The Herald-Whig of Quincy, Illinois (about 45 minutes from the Missouri towns), recently reported that officials in Perry are encouraging Ralls County Electric Cooperative to come to their town. They have started a petition to show support for bringing the project to their community. 

Ralls County Electric Cooperative has not committed to extending the project to Perry, but the city’s Mayor Dustin Wasson has signed a letter of support on behalf of the City Council to the electric cooperative. Explaining the need, Mayor Wasson told the Herald-Whig:

Residents and businesses in Rangely and Meeker are starting to feel the speed of the Rio Blanco County Broadband Project. The network is now offering fiber connectivity to the northwest Colorado towns.

Options At Last

The network brings choice and speed to Rio Blanco County, reports the Herald Times:

In just three years, Meeker and Rangely have gone from having a single choice for limited bandwidth internet to multiple local companies offering some of the biggest bandwidth packages available in the nation.

Subscribers have the option to choose between two providers which are offering services via the open access infrastructure. Local Access Internet (LAI) and Cimarron Telecommunications are both local providers that began offering wireless Internet access to subscribers before the project commenced. LAI also offers technical troubleshooting for PCS, laptops and cell phones.

Both companies offer symmetrical Gigabit Internet access (1,000 Megabits per second download and upload) for $70 per month. They match each others’ prices on two lower tiers also: $40 per month for 25 Mbps download / 5 Mbps upload and $55 per month for 100 Mbps download and 25 Mbps upload. Cimarron and LAI still offer fixed wireless packages.

We spoke with Bob Knight at Cimarron who told us that the 100 Mbps / 25 Mbps tier was the most popular with their subscribers, who are often families that run multiple devices simultaneously. While businesses are requesting the service, residents who have had little options except expensive and unreliable satellite are clearly hungry for better Internet access.

Bob was quick to point out that he expects the network to be an enticing economic development tool in Rio Blanco County. He says the quality of life is already good there and pointed out that there is ample hiking, fishing, biking, and other outdoor recreation. With high-quality Internet access, he hopes to see more entrepreneurs and families looking for clean air and beautiful country.

How Did They Get To Here?

Sometimes speed is not the answer. Chattanooga boasts EPB Fiber, a municipal network that can handle speeds of up to 10 Gigabits (that’s 10,000 Megabits) per second. That, however, is not what won it recognition this week.

PC Mag named Chattanooga as the Best Gaming Internet Service Provider (ISP) of 2017 because of its quick, reliable performance. The network beat out both Verizon FiOs (#2) and Google Fiber (#3).

Latency and Jitter

To determine which ISP was best for gaming, PC Mag looked specifically at two technical measurements: latency and jitter. Latency is how long it takes for a packet to travel from the user to the server and back. Jitter measures how consistent the latency is in a connection. High latency makes games lag -- the last thing you want for an online multiplayer.

It’s unsurprising that the top ISPs on the list have Fiber-to-the-Home (FTTH) networks. Fiber has the best performance in latency and jitter compared to cable and DSL connections. Chattanooga’s network has the least latency and jitter. 

More MuniNetworks on the List?

Several cities have built FTTH networks. Why weren’t more municipal networks on the list? PC Mag Senior editor Eric Griffith explained in the article: 

For an ISP to be included, it had to have a minimum of 100 tests with that tool in that time frame.

So yes, it is possible your own personal super-amazing Gigabit-capable uber-ISP didn't make the cut here—it's because we don't have enough tests from them to include and maintain any statistical validity. That said, share in the comments if you've got an ISP with not just great speeds but what you have determined to be killer quality when it comes to online gaming.”

If you want your network to be included on the list next year, encourage people in your community to take PC Mag's Speed Test. Until then, Chattanooga is the reigning champion.

Summit County in central Colorado is exploring how to bring Gigabit connectivity (1,000 Megabits per second) to homes and businesses in its region. 

The County recently issued a Request for Information (RFI) seeking Internet Service Providers (ISPs) to participate in a public-private partnership to bring a Fiber-to-the-Premises (FTTP) network to local businesses and residents. The County is also looking for a private partner to help deploy wireless broadband service. The deadline for submitting RFI responses is Jan. 9, 2017.

In its RFI, the County said it:

“[R]ecognizes that it may be economically challenging to deploy fiber-to-the premises infrastructure throughout the County and thus understands that early investments may focus on population centers in the County. The County’s hope, however, is that world-class networks will eventually expand to the less populous areas of the County.”  

The county indicated it is seeking proposals from a potential private sector partner who would be interested in establishing a long-term relationship. 

Summit County’s RFI comes a year after citizens voted in a referendum to opt out of Colorado SB 152, the state law that prevents local governments from providing service or partnering with private sector partners. More than two dozen local communities opted out of SB 152 this past fall, bringing the total to 95 Colorado communities, which have chosen to reclaim local telecommunications authority. 

Summit County Overview 

On November 27th, the Chattanooga area was pelted with rough storms. According to the city's Electric Power Board (EPB) spokesman John Pless, the utility smart-grid kept the lights on for 90 percent of the city’s electricity users who would have otherwise experienced an outage. A smart-grid detects where damage occurs and allows the network to self-heal when possible, often in seconds and undetected by electricity users.

"Smart grid automation either prevented or automatically restored more than 23,000 customer outages, with almost 2,100 customers experiencing outages of greater than five minutes," Pless said.

In addition to the security of maintaining electric service during severe weather, businesses lose productivity when the power goes out. By 2014, EPB officials estimated the technology had saved local businesses approximately $50 million in two years; it had reduced outages by 60 percent. Since then, they have worked with the Oak Ridge National Laboratory to get maximum efficiency from the EPB smart-grid.

Harold DePriest, retired President and CEO of EPB, spoke with Christopher recently in episode #230 of the Community Broadband Bits podcast. During the conversation, Harold talked about how the smart-grid has positively impacted the community:

The imminent arrival of Google Fiber and two other Internet Service Providers offering Gigabit speeds (1,000 Megabits per second) to Huntsville, Alabama is expected to be a boon to subscribers, reports Alabama Tech. 

The tech publication predicts the three ISPs - Google Fiber, AT&T  and WOW! - will spur competition that will lower prices for residential and business subscribers. A newly-released report from Analysis Group and funded by the Fiber to the Home Council shows that direct competition in a designated market results in overall price drops for connectivity service of all speeds. 

“Research shows a 'Gig City' lowers the monthly standard price on plans with at least 100 Mbps down 25 percent, or $27 per month. When it directly compares markets with one Gigabit provider compared to two, the price of Gigabit services decreases approximately 34 to 37 percent, or $57 to $62 per month.”

The tech publication also stated a domino effect occurs when an ISP says it will offer Gigabit services:  

“The likelihood of other providers offering similar services increases in an effort to keep pace with its competition. This trend applies to Huntsville. WOW! and AT&T announced it had launched Gigabit-speed services for Huntsville customers in October 2016, which was less than a year after Google Fiber announced it would offer services to some Huntsville customers beginning in 2017.

From Alabama Tech:

“When Google Fiber enters the market, it will likely help lower prices in Huntsville...WOW! will likely offer gigabit speeds at $160 per month for customers after the conclusion of its $70 per month promotion, while AT&T Fiber is currently offering Huntsville customers a non-promotional rate of $90 per month for gigabit services. Google Fiber is expected to offer $70 per month services when it enters the market. AT&T Alabama president Fred McCallum wouldn't rule out price adjustments to compete with other providers.”

Since late 2015, the small city of Fairlawn, Ohio, has been planning and preparing for a network with next-generation connectivity. The city is building the network, FairlawnGig, which will offer speeds of a Gigabit (1,000 Megabits) per second to subscribers. All speed tiers will be symmetrical, so upload and download will be equally fast.

Lightwave reports that FairlawnGig has officially connected its first two business customers: RDA Hotel Management and the architectural firm David A.Levy & Associates.

Necessary Connectivity For Businesses

RDA Hotel Management officially signed up for the service and immediately experienced a 733 percent increase in Internet access speeds in its local hotel. The management company owns and operates the Hilton and Doubletree hotels throughout the nation. Two of the company's hotels have been connected to the network since early August as “beta customers” of the network. These “beta customers” (including hotels that hosted some Republican National Delegates) helped determine how well the network functioned, providing feedback on how to improve the experience for future subscribers. 

The local architectural firm David A. Levy & Associates is also pleased with the new connectivity. Neal Levy, business development director at David A. Levy & Associates described how the municipal fiber network has already improved productivity in the Lightwave article:

 "Prior to FairlawnGig, reliability was a serious issue and it took several minutes to save, transmit, and open a 50-MB file. Plus, our team couldn't work simultaneously in an AutoCAD [a design application used by many architect firms] file while it was auto saving or the file would freeze. Now it takes less than 10 seconds to open or save a file."

The FairlawnGig Story

Iowans in the small town of Osage have been able to obtain cable Internet access from the community’s municipal utility since 2001. The community is about to take the next step; Osage Municipal Utility (OMU) is acquiring a fiber-optic backbone from a private provider. The purchase will get them started on what will eventually be a Fiber-to-the-Home (FTTH) upgrade.

Serving Osage For More Than 125 Years

Osage, the Mitchell County seat, is home to about 3,600 people and located in north central Iowa. The electric utility began as Osage Electric Light, Heat and Power Company in 1890. After several ownership changes, the municipality became the owner in 1941. In 1959, the utility began supplying natural gas and in 2001, the utility added a communications system. In addition to Internet access, OMU also began offering cable TV and telephone service.

OMU is also developing a Voluntary Community Solar Program in which customers can purchase units of Solar Array capacity and in return they receive a production-related credit on their monthly utility bill.

Another Local Tool

Josh Byrnes, general manager of OMU, described the backbone as “another tool in the economic toolbox.” He noted that the line will create opportunities for people outside of OMU’s service area that live along the backbone to potentially obtain service from private providers.

In addition to providing FTTH to customers in the future, Byrnes noted that OMU will also be bringing much needed redundancy in the area. Incumbent Omnitel Communications is the sole provider of fiber-optic services in Mitchell County. OMU will offer fiber in Mitchell, one of the towns in the county where Omnitel has no fiber presence.

“We are simply getting connectivity to Osage and build out from there. There are going to definitely be opportunities for savings to our rate payers long term. Even more important is the dependability of services moving forward. It’s hard to put a price on that.”

We have created a new fact sheet: Minnesota: Cooperatives and Local Governments Can Solve Rural Digital Divide. The fact sheet highlights rural areas with excellent connectivity and the role of cooperatives and municipalities.

Minnesota cooperatives and municipalities have done great work to bring fast, affordable, reliable Internet service to rural areas throughout the state. They've built many Fiber-to-the-Home (FTTH) networks, but there is still much work left to do.

One in 4 Minnesotans lives in a rural area, and of those rural households, 43 percent lack access to broadband, defined by the FCC as 25 Megabits per second (Mbps) download and 3 Mbps upload. Resilient, robust, fiber is the long-term goal, but fixed wireless can help extend coverage in hard-to-reach rural areas.

Download the fact sheet here.

Learn more about Minnesota’s connectivity in Community Broadband Bits Episode #190 with Dan Dorman, Executive Director of the Greater Minnesota Partnership. He discusses the "donut hole problem" and the economic development potential of rural Minnesota. 

Check out all of our Community Network Fact Sheets here. You can also subscribe to a once-per-week email with stories about community broadband networks.

This is the transcript for episode 230 of the Community Broadband Bits Podcast. Harold DePriest of Chattanooga, Tennessee, describes his role in building the fiber network in the city. This is an in-depth interview of over an hour in length. Listen to this episode here.

Harold DePriest: This fiber system will help our community have the kind of jobs that will let our children and grand children stay here and work if they want to. That is the biggest thing that has happened.

Lisa Gonzalez: This is episode 230 of the community broadband bits podcast from the Institute for Local Self-Reliance. I'm Lisa Gonzalez. Chattanooga, Tennessee has been profiled in dozens of media outlets. It's a community reborn from one of the dirtiest cities in America, to what is now an economic development powerhouse. The city's publicly owned fiber optic network provides high quality connectivity that attracts businesses and entrepreneurs, but getting to where they are today did not happen overnight. In this episode, Chris has an in depth conversation with Harold DePriest, one of the men behind bringing fiber optics to Chattanooga. He's retired now, but as president and CEO of the electric power board, he was involved from the beginning. Harold describes how the electric power board made changes both inside and out, and went from being just another electric utility, to one that's considered one of the best in customer service in the country. The interview is longer than our typical podcast, but we think it's worth is. Now here are Chris and Harold DePriest, former CEO and president of the electric power board in Chattanooga, Tennessee.

Christopher Mitchell: Welcome to a community broadband bits discussion. A long form discussion, a little bit different from what we normally do, with someone that I have a tremendous amount of respect for, Harold DePriest. Welcome to the show.

Harold DePriest: Thank you. It's good to be with you Chris.