The U.S. Department of Housing and Urban Development (HUD) recently asked for comments about a proposed rule to expand low-income access to high-speed Internet. The regulations would require building owners to install high-speed Internet infrastructure in HUD-funded multi-family rental housing during new construction or substantial rehabilitation, improving Internet access by promoting competition. Because the Internet infrastructure is not owned by one company, many Internet Service Providers (ISPs) can compete to provide residents with better options.

A variety of individuals and groups provided feedback for HUD, including local governments, nonprofit advocacy groups, ISPs, and professional associations. The majority of comments support HUD’s proposed rule, with many encouraging HUD to go further in their efforts to close the digital divide.

We submitted comments with Next Century Cities to articulate the importance of having reliable Internet access in the home:

Although Internet access may be available at schools, libraries, and other locations away from home, families with children - in particular single-parent households - face barriers to accessing those facilities. There is no substitute for having high quality home Internet access, where all members of a household can use it with privacy, security, and convenience. This high quality Internet access is what our organizations work with mayors and local leaders to achieve for residents and businesses everyday, which is why we feel so strongly about the proposed steps to close the digital divide and allow more residents to connect online.  

HUD correctly notes that installing telecommunications equipment during major rehabilitations or as units are being built creates an opportunity to ensure high quality access without significantly adding cost to the project. The ongoing benefits from high quality Internet access certainly dwarf the one-time low cost of installing appropriate technology. --Next Century Cities and the Institute for Local Self-Reliance

Promote Competition

"We Speak French, Eat Crawfish, and Have the Fastest Broadband in the World." 

Terry Huval's fascination with fiber started with the fiber on his fiddle strings, so it's pretty appropriate that he regailed Christopher with his skills during this Community Connections episode. 

In the previous episode you heard from former Mayor, Joey Durel about overcoming controversy and Lafayette's LUS Fiber.

In this episode, Huval emphasizes why ownership is so important for cities to control their fiber infrastructure. He also touches on the other benefits of the public fiber network: faster response for outages, better connectivity for public safety and traffic control, and more than $13 million in cost savings for residents and businesses!

We hope you enjoy!

The city of Lafayette, Louisiana had an export problem. For years they had seen their young people become educated and move away from the small city, but local leaders like Joey Durel listened to experts like Terry Huval when they encouraged him to look into building a citywide fiber network.

In this video Christopher Mitchell interviews Joey Durel, former City-Parish President of Lafayette, Louisiana. In 2009 Lafayette Utilities System installed infrastructure for a fiber telecommunications network called LUS Fiber. The network provides digital cable, telephone service, and high-speed Internet to all households in Lafayette.

In the video, Durel emphasizes the hidden benefit of controversy when building advanced Internet networks: controversy educates the public. When local leaders are able to "think outside the box" and encourage discussion and debate, they are much more able to educate their constituents and in turn, make change. 

In this episode of Community Connections, Christopher Mitchell caught up with Broadband Coordinator Jason Hardebeck to talk about about his city's challenges and opportunities.

Hardebeck is tasked with developing a strategy that puts his city's residents and businesses first. These challenges are familiar to many cities across the United States and this interview serves as a good illustration of why owning some conduit and dark fiber can be a big benefit to cities as they try to solve the problem of the digital divide. 

High-speed Internet access can bring new industries, reinvigorate rural communities, and provide educational opportunities. We know the importance of high-speed Internet, and no one should be left behind because of the cost of service. In December, 44 city leaders joined together through Next Century Cities to push for reform of a national connectivity program called “Lifeline”- among them was Mayor Jennifer Roberts.

In February on NextCity.org, Mayor Roberts of Charlotte, North Carolina, wrote that it’s the duty of local leaders to advocate for an end to the digital divide. 

Whose eCity?

Charlotte is known for its banking industry and the growing financial technology sector, but Charlotte’s small businesses are pushing innovation in the local economy. Google recognized the community's small business culture when it bestowed an “eCity” award on Charlotte based on the strong online presence of local small enterprise.

While some sectors of the economy prosper, others flounder trying to compete. Without affordable, high-speed Internet access, there’s a major impact on every aspect of a small business. In a previous story, Catharine Rice of CLIC-NC explained how small businesses need high-speed uploads in order to do business and stay competitive. Mayor Roberts described the stark reality of the digital divide:

“The lack of Internet access can also stymie potential small businesses by cutting off the resources needed for research and development as well as hamstringing sales and marketing efforts that are often conducted after hours and on weekends. With customer connectivity being king in the Internet age, far too many small businesses, particularly ones owned by women and minorities, struggle to make the connections necessary for success.”

Access, But No Service

Earlier this month, the Santa Monica City Council met to approve rates for the city's Digital Inclusion Pilot Program. The program is already in place, bringing free Gigabit per second (Gbps) Internet access to computers in community rooms in ten affordable housing complexes. The March 1st vote expands the program to offer residents the opportunity to sign up for services in their homes.

According to the Santa Monica Mirror, official monthly rates are set at $69 for 1 Gbps and $360 for 10 Gbps. People receiving Public Assistance will be able to obtain a discount to lower the rates to $48 and $252 per month respectively. An additional FCC Lifeline subsidy for those who qualify will lower the cost further to $38.25 per month for 1 Gbps Internet access. Download and upload speeds are the same.

Staff at the city established the rates for the pilot after studying rates in other markets where Gigabit access is available including Chattanooga, Lafayette, and Google Fiber. In order to support adoption in lower income households, city staff analyzed discounts that typically apply for other utilities and suggested a 30 percent discount for those actively participating in those programs. This approach does not exclude the elderly or households without school age children, one of the criticisms of Comcast's Internet Essentials. The staff report is available at the city website.

The Council approved a resolution, which also included construction funding of $175,000 for the project.

“In a global economy, any competitive edge we can offer our community is a worthy venture,” Gary Carter, Santa Monica City’s Community Broadband Manager told The Mirror.

“Santa Monica is uniquely positioned to collaboratively innovate as a community to fully leverage the technology of a cutting edge fiber optic network.” 

Long Time Coming

The city of Albany, New York (pop. 100,000) recently hired a consulting firm to study the high-speed Internet needs of the community, including possibly the municipality building its own fiber optic network.

The study will, among other things, “assess the strengths and weaknesses of Internet access currently available in the city,” according to a city news release. 

According to Albany officials, an estimated 30 to 50 percent of children in Upstate New York communities live in households that cannot afford broadband service in their homes.

The Albany study will also “investigate the extent of a digital divide in Albany that prevents some residents from getting fast and affordable Internet service at home or elsewhere,” and “recommend a prudent path, including funding opportunities, to ensure the City has a broadband network that is affordable and provides high-speed Internet access for all.”

Albany expects the consultant to complete its work before this summer. The Albany Community Development Agency is contributing $20,000 toward the study with the city pursuing additional funding.  

We asked officials at Albany City Hall if the feasibility study will include the city possibly building its own municipal network.  An official from Albany’s Broadband team responded, “The language in the broadband feasibility study purposely did not include specific solutions.” But, they added, “One of options certainly could be a municipal fiber network.”

Affordable Internet Service a Problem

In a January 22, 2016 press release, Albany Mayor Kathy Sheehan said: 

A recent report by Victoria Rideout and Vikki S. Katz from the Joan Ganz Cooney Center at the Sesame Workshop delves into detail on the experiences of lower income families and Internet access. The report, “Opportunity for all? Technology and learning in lower-income families,” points to the promises of digital inclusion for educational opportunities, but also to the current inequalities in Internet access. 

The researchers highlight several key findings from the study in an effort to inform policymakers of the root causes, and effects, of these inequalities on lower-income families. They include issues of race (families headed by Hispanic immigrants are less connected), of access (mobile-only and inconsistent connectivity), and of affordability (despite the existence of discounted programs).

Discounted Programs Not Working

We’ve written several times about the failings of the large corporate providers’ discounted programs for Internet access. Over the past few years, Comcast’s Internet Essentials program has been a prime example. We reported on the Consumerist article that highlighted how the program benefits Comcast more than lower-income families. In 2013, our Lisa Gonzalez shared her own family’s experience with the program. 

Rideout and Katz’s report again show the real impact of these programs’ failures. Only 5% of those surveyed had ever signed up for the programs although many met the eligibility requirements. Even those that did receive the service sometimes found that it could not meet their needs. After all, the program only provides up to 5 megabits per second (Mbps) in download speeds. A parent of a seventh grader in Colorado explained to the researchers (page 11):