AT&T and Verizon, the dominant telephone companies, want to end their 99-year-old universal service obligation known as "provider of last resort." They say universal landline service is a costly and unfair anachronism that is no longer justified because of a competitive market for voice services. The new rules AT&T and Verizon drafted would enhance profits by letting them serve only the customers they want. Their focus, and that of smaller phone companies that have the same universal service obligation, is on well-populated areas where people can afford profitable packages that combine telephone, Internet and cable television.

AT&T and Verizon also want to end state authority to resolve customer complaints, saying the market will punish bad behavior. Tell that to Stefanie Brand. Brand is New Jersey's ratepayer advocate whose experience trying to get another kind of service - FiOS - demonstrates what happens when market forces are left to punish behavior, she said. Residents of her apartment building wanted to get wired for the fiber optic service (FiOS) in 2008. Residents said, "We want to see your plans before you start drilling holes, and Verizon said, 'We will drill where we want or else, so we're walking,' and they did," Brand told me. Verizon confirmed that because of the disagreement Brand's building is not wired. And there's nothing Brand can do about it. Verizon reminded me the state Board of Public Utilities no longer has authority to resolve complaints over FiOS.

Wise people say that collaboration often leads to a better result than individual efforts. Recently, I was reminded of the benefits of different levels of collaboration, as they relate to community networks, in two separate articles about fiber-optic expansion in Wisconsin.

First, is a recent Randy Happel article in Trenchless Technology, about how UW-Extension is working with a private telecommunications network design, engineering, and construction firm to expand the fiber-optic landscape in their state.  Over thirty-seven million dollars in stimulus funding for UW-Extension through the American Recovery and Reinvestment Act (ARRA) is allocted as part of the Broadband Technology Opportunities Program (BTOP). The result will be a 630-mile fiber-optic network to help improve connectivity in Wisconsin.

CCI Systems, the private partner, has been around since 1955 and has a history in CATV networks. From the Happel article:

“Public-private partnerships are our expertise,” says Dave Mattia, director of operations for CCI Systems. “We are also quite adept at working within the parameters for the federal funding programs. Our experience and expertise in designing and building broadband, fiber-optic communications networks are great assets to our partners.”

“Our approach is extremely disciplined and methodical,” says Cory Heigl, director of business development for CCI Systems. “Collaboration, listening and cooperation are critical to maximize project efficiencies. Other firms may start by choosing a technology. We begin by listening and identifying the desired end result. Our approach streamlines the process and has proven most effective in securing funding, especially grants and stimulus money.”

After fiber installation is complete, scheduled for June 2013, CCI Systems will shift from installation and design to maintenance and support. After the long battle with AT&T, working with a cooperative partner like CCI Systems must be a welcome relief for UW-Extension.

According to a report by the National Institute on Money in State Politics, Dialing Up the Dollars: Telecommunication Interests Donated Heavily to NC Lawmakers, Republican lawmakers and those who held key leadership positions, sponsored the bill, and/or who voted in favor of the bill received considerably more campaign contributions from the telecommunication donors than did their colleagues. For example, lawmakers who voted in favor of HB 129 received on average 76 percent more than the average received by those who voted against the bill. The four primary sponsors of the bill received an average of $9,438 each, more than double the $3,658 given on average to lawmakers who did not sponsor the bill.

Thom Tillis, who became speaker of the house in 2011, received $37,000 in 2010–2011 (despite running unopposed in 2010), which is more than any other lawmaker and significantly more than the $4,250 he received 2006–2008 combined. AT&T, Time Warner Cable, and Verizon each gave Tillis $1,000 in early-mid January, just before he was sworn in as speaker on January 26. Tillis voted for the bill, and was in a key position to ensure it moved along the legislative pipeline.

The SEC has moved network neutrality from the murky back rooms of day-to-day operations into the bright light of of shareholder resolutions. 

This is a significant turn for the SEC and it opens up a new avenue in the campaign for net neutrality. As the SEC helpfully reminds us, “One of the key rights of shareholders is the right to vote their shares on important matters that affect the companies they own.” The SEC gives companies a fair amount of discretion on resolutions. In previous years, the SEC’s Division of Corporation Finance ruled that similar net neutrality proposals pertained to “ordinary business” and could be excluded from shareholder ballots. 

The telcos have reason to be afraid. Proxy fights have derailed business plans and taken down CEOs. Most successful campaigns have been carried out by activist fund managers with substantial stakes in relatively small companies (by stock exchange standards). 

The Benedictine Sisters of Mount St. Scholastica, the Nathan Cummings Foundation, and Trillium Asset Management have led the effort to put this on shareholder ballots. They will need help to move it forward. Proposals must claim a minimum percentage of support in order to be allowed on the ballot next year.

This time of year about 20 percent of U.S. households receive proxy voting forms, and most are promptly discarded. If you ask your parents and grandparents, chances are good someone owned some shares of Ma Bell at one time and now has voting rights in a telco.

If your only investments are in mutual funds, you can still make your voice heard. Contact the fund management company, tell them you support net neutrality, and ask them how they are planning to vote on the issue.

Today, the Institute for Local Self-Reliance, which advocates for community broadband initiatives, is tracking more than 60 municipal governments that have built or are building successful fiber networks, just as they created electric systems during the 20th century. In Chattanooga, Tennessee, for example, the city’s publicly owned electric company provides fast, affordable and reliable fiber Internet access. Some businesses based in Knoxville -- 100 miles to the northeast -- are adding jobs in Chattanooga, where connectivity can cost an eighth as much.

Right now, state legislatures -- where the incumbents wield great power -- are keeping towns and cities in the U.S. from making their own choices about their communications networks. Meanwhile, municipalities, cooperatives and small independent companies are practically the only entities building globally competitive networks these days. Both AT&T and Verizon have ceased the expansion of next-generation fiber installations across the U.S., and the cable companies’ services greatly favor downloads over uploads. Congress needs to intervene. One way it could help is by preempting state laws that erect barriers to the ability of local jurisdictions to provide communications services to their citizens. Running for president in 1932, Franklin D. Roosevelt emphasized the right of communities to provide their own electricity. “I might call the right of the people to own and operate their own utility a birch rod in the cupboard,” he said, “to be taken out and used only when the child gets beyond the point where more scolding does any good.” It’s time to take out that birch rod.

The SCCTA has been actively following the AT&T-backed legislation that would amend the Government-Owned Telecommunications Service Providers Act. House Bill 3508 would impose the same requirements on government-owned broadband operations that are currently imposed on telecommunications operations.