Vinton, Iowa’s municipal communications utility, iVinton, connected its 1,000th subscriber with high-speed fiber optic Internet service this week.

Demand for fiber-to-the-home (FTTH) connectivity across the 4.74-square-mile Iowa community (est. pop. 5,100) is so substantial that iVinton, governed by the Vinton Municipal Electric Utility (VMEU), is having to schedule installations a month out as requests for residential service have surpassed the manpower available to complete them as quickly as they had hoped. 

As the telecommunications utility transitions out of its start-up phase – from working with external consultants to bringing all operations in house and limiting outside vendors – the biggest challenge iVinton has had to overcome is not having enough employees to take on the necessary roles, Matt Storm, iVinton’s Municipal Communications Manager, told ILSR in a recent interview. 

Still, the utility is plugging away to keep up with requests for residential installations as iVinton is eager to meet the surge in demand. “We’re supplying a service that’s needed for the community, and the community has responded,” Storm told ILSR.

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Just over a year into the municipal fiber network being operational, 1,000 of 2,450 residential and business premises, or 41 percent of the available premises in Vinton have made the switch. They've been lured by increased bandwidth, a higher quality of service, and the benefit of iVinton being a local provider with service technicians in town. Today, iVinton offers three symmetrical speed tiers to residents: 100 Megabit per second (Mbps), 250 Mbps, and 1000 Mbps connections for $70, $90, and $120 per month respectively. 

Vinton, Iowa’s municipal communications utility, iVinton, connected its 1,000th subscriber with high-speed fiber optic Internet service this week.

Demand for fiber-to-the-home (FTTH) connectivity across the 4.74-square-mile Iowa community (est. pop. 5,100) is so substantial that iVinton, governed by the Vinton Municipal Electric Utility (VMEU), is having to schedule installations a month out as requests for residential service have surpassed the manpower available to complete them as quickly as they had hoped. 

As the telecommunications utility transitions out of its start-up phase – from working with external consultants to bringing all operations in house and limiting outside vendors – the biggest challenge iVinton has had to overcome is not having enough employees to take on the necessary roles, Matt Storm, iVinton’s Municipal Communications Manager, told ILSR in a recent interview. 

Still, the utility is plugging away to keep up with requests for residential installations as iVinton is eager to meet the surge in demand. “We’re supplying a service that’s needed for the community, and the community has responded,” Storm told ILSR.

Image

Just over a year into the municipal fiber network being operational, 1,000 of 2,450 residential and business premises, or 41 percent of the available premises in Vinton have made the switch. They've been lured by increased bandwidth, a higher quality of service, and the benefit of iVinton being a local provider with service technicians in town. Today, iVinton offers three symmetrical speed tiers to residents: 100 Megabit per second (Mbps), 250 Mbps, and 1000 Mbps connections for $70, $90, and $120 per month respectively. 

Vinton, Iowa’s municipal communications utility, iVinton, connected its 1,000th subscriber with high-speed fiber optic Internet service this week.

Demand for fiber-to-the-home (FTTH) connectivity across the 4.74-square-mile Iowa community (est. pop. 5,100) is so substantial that iVinton, governed by the Vinton Municipal Electric Utility (VMEU), is having to schedule installations a month out as requests for residential service have surpassed the manpower available to complete them as quickly as they had hoped. 

As the telecommunications utility transitions out of its start-up phase – from working with external consultants to bringing all operations in house and limiting outside vendors – the biggest challenge iVinton has had to overcome is not having enough employees to take on the necessary roles, Matt Storm, iVinton’s Municipal Communications Manager, told ILSR in a recent interview. 

Still, the utility is plugging away to keep up with requests for residential installations as iVinton is eager to meet the surge in demand. “We’re supplying a service that’s needed for the community, and the community has responded,” Storm told ILSR.

Image

Just over a year into the municipal fiber network being operational, 1,000 of 2,450 residential and business premises, or 41 percent of the available premises in Vinton have made the switch. They've been lured by increased bandwidth, a higher quality of service, and the benefit of iVinton being a local provider with service technicians in town. Today, iVinton offers three symmetrical speed tiers to residents: 100 Megabit per second (Mbps), 250 Mbps, and 1000 Mbps connections for $70, $90, and $120 per month respectively. 

Vinton, Iowa’s municipal communications utility, iVinton, connected its 1,000th subscriber with high-speed fiber optic Internet service this week.

Demand for fiber-to-the-home (FTTH) connectivity across the 4.74-square-mile Iowa community (est. pop. 5,100) is so substantial that iVinton, governed by the Vinton Municipal Electric Utility (VMEU), is having to schedule installations a month out as requests for residential service have surpassed the manpower available to complete them as quickly as they had hoped. 

As the telecommunications utility transitions out of its start-up phase – from working with external consultants to bringing all operations in house and limiting outside vendors – the biggest challenge iVinton has had to overcome is not having enough employees to take on the necessary roles, Matt Storm, iVinton’s Municipal Communications Manager, told ILSR in a recent interview. 

Still, the utility is plugging away to keep up with requests for residential installations as iVinton is eager to meet the surge in demand. “We’re supplying a service that’s needed for the community, and the community has responded,” Storm told ILSR.

Image

Just over a year into the municipal fiber network being operational, 1,000 of 2,450 residential and business premises, or 41 percent of the available premises in Vinton have made the switch. They've been lured by increased bandwidth, a higher quality of service, and the benefit of iVinton being a local provider with service technicians in town. Today, iVinton offers three symmetrical speed tiers to residents: 100 Megabit per second (Mbps), 250 Mbps, and 1000 Mbps connections for $70, $90, and $120 per month respectively. 

Vinton, Iowa’s municipal communications utility, iVinton, connected its 1,000th subscriber with high-speed fiber optic Internet service this week.

Demand for fiber-to-the-home (FTTH) connectivity across the 4.74-square-mile Iowa community (est. pop. 5,100) is so substantial that iVinton, governed by the Vinton Municipal Electric Utility (VMEU), is having to schedule installations a month out as requests for residential service have surpassed the manpower available to complete them as quickly as they had hoped. 

As the telecommunications utility transitions out of its start-up phase – from working with external consultants to bringing all operations in house and limiting outside vendors – the biggest challenge iVinton has had to overcome is not having enough employees to take on the necessary roles, Matt Storm, iVinton’s Municipal Communications Manager, told ILSR in a recent interview. 

Still, the utility is plugging away to keep up with requests for residential installations as iVinton is eager to meet the surge in demand. “We’re supplying a service that’s needed for the community, and the community has responded,” Storm told ILSR.

Image

Just over a year into the municipal fiber network being operational, 1,000 of 2,450 residential and business premises, or 41 percent of the available premises in Vinton have made the switch. They've been lured by increased bandwidth, a higher quality of service, and the benefit of iVinton being a local provider with service technicians in town. Today, iVinton offers three symmetrical speed tiers to residents: 100 Megabit per second (Mbps), 250 Mbps, and 1000 Mbps connections for $70, $90, and $120 per month respectively. 

A version of this story was originally published by the National League of Cities. Read the original here, with the full version below.

There’s an overwhelming tendency among regular Americans to conflate the basic infrastructure which surrounds us with permanence. Whether it’s the garbage truck predictably rumbling down the street at the same time every week, the water flowing from the tap, or our Internet connection, we assume that the physical ties which bind us together will always be there. And that’s because it mostly has, especially for community owned and operated infrastructure. When utility services are owned and operated by communities, they are by definition maintained by people who live locally for people who live locally. It’s hard to be taken by surprise and left without essential services.

But the odds tilt in the other direction when such services are delivered by outside firms. We’re seeing the consequences of this for electricity users in the wake of the Texas grid disaster last winter (as well as coming rumblings of heat-caused outages this June), but it’s a problem that’s been around longer than that for basic service providers of all types, where bankruptcies can leave whole communities high and dry.

The same consequences hold true when those firms are Internet Service Providers (ISPs), beholden to interests outside of the cities and towns they serve. Tens of thousands of American households learned this very lesson last fall when AT&T announced it was leaving the DSL business and no longer making new connections to its aging infrastructure, even though those wires will continue to sit in the ground for decades to come. Buy a new house in this area, and if AT&T DSL was the only provider in town, and you’ve got few or no options.

A version of this story was originally published by the National League of Cities. Read the original here, with the full version below.

There’s an overwhelming tendency among regular Americans to conflate the basic infrastructure which surrounds us with permanence. Whether it’s the garbage truck predictably rumbling down the street at the same time every week, the water flowing from the tap, or our Internet connection, we assume that the physical ties which bind us together will always be there. And that’s because it mostly has, especially for community owned and operated infrastructure. When utility services are owned and operated by communities, they are by definition maintained by people who live locally for people who live locally. It’s hard to be taken by surprise and left without essential services.

But the odds tilt in the other direction when such services are delivered by outside firms. We’re seeing the consequences of this for electricity users in the wake of the Texas grid disaster last winter (as well as coming rumblings of heat-caused outages this June), but it’s a problem that’s been around longer than that for basic service providers of all types, where bankruptcies can leave whole communities high and dry.

The same consequences hold true when those firms are Internet Service Providers (ISPs), beholden to interests outside of the cities and towns they serve. Tens of thousands of American households learned this very lesson last fall when AT&T announced it was leaving the DSL business and no longer making new connections to its aging infrastructure, even though those wires will continue to sit in the ground for decades to come. Buy a new house in this area, and if AT&T DSL was the only provider in town, and you’ve got few or no options.

A version of this story was originally published by the National League of Cities. Read the original here, with the full version below.

There’s an overwhelming tendency among regular Americans to conflate the basic infrastructure which surrounds us with permanence. Whether it’s the garbage truck predictably rumbling down the street at the same time every week, the water flowing from the tap, or our Internet connection, we assume that the physical ties which bind us together will always be there. And that’s because it mostly has, especially for community owned and operated infrastructure. When utility services are owned and operated by communities, they are by definition maintained by people who live locally for people who live locally. It’s hard to be taken by surprise and left without essential services.

But the odds tilt in the other direction when such services are delivered by outside firms. We’re seeing the consequences of this for electricity users in the wake of the Texas grid disaster last winter (as well as coming rumblings of heat-caused outages this June), but it’s a problem that’s been around longer than that for basic service providers of all types, where bankruptcies can leave whole communities high and dry.

The same consequences hold true when those firms are Internet Service Providers (ISPs), beholden to interests outside of the cities and towns they serve. Tens of thousands of American households learned this very lesson last fall when AT&T announced it was leaving the DSL business and no longer making new connections to its aging infrastructure, even though those wires will continue to sit in the ground for decades to come. Buy a new house in this area, and if AT&T DSL was the only provider in town, and you’ve got few or no options.

A version of this story was originally published by the National League of Cities. Read the original here, with the full version below.

There’s an overwhelming tendency among regular Americans to conflate the basic infrastructure which surrounds us with permanence. Whether it’s the garbage truck predictably rumbling down the street at the same time every week, the water flowing from the tap, or our Internet connection, we assume that the physical ties which bind us together will always be there. And that’s because it mostly has, especially for community owned and operated infrastructure. When utility services are owned and operated by communities, they are by definition maintained by people who live locally for people who live locally. It’s hard to be taken by surprise and left without essential services.

But the odds tilt in the other direction when such services are delivered by outside firms. We’re seeing the consequences of this for electricity users in the wake of the Texas grid disaster last winter (as well as coming rumblings of heat-caused outages this June), but it’s a problem that’s been around longer than that for basic service providers of all types, where bankruptcies can leave whole communities high and dry.

The same consequences hold true when those firms are Internet Service Providers (ISPs), beholden to interests outside of the cities and towns they serve. Tens of thousands of American households learned this very lesson last fall when AT&T announced it was leaving the DSL business and no longer making new connections to its aging infrastructure, even though those wires will continue to sit in the ground for decades to come. Buy a new house in this area, and if AT&T DSL was the only provider in town, and you’ve got few or no options.

A version of this story was originally published by the National League of Cities. Read the original here, with the full version below.

There’s an overwhelming tendency among regular Americans to conflate the basic infrastructure which surrounds us with permanence. Whether it’s the garbage truck predictably rumbling down the street at the same time every week, the water flowing from the tap, or our Internet connection, we assume that the physical ties which bind us together will always be there. And that’s because it mostly has, especially for community owned and operated infrastructure. When utility services are owned and operated by communities, they are by definition maintained by people who live locally for people who live locally. It’s hard to be taken by surprise and left without essential services.

But the odds tilt in the other direction when such services are delivered by outside firms. We’re seeing the consequences of this for electricity users in the wake of the Texas grid disaster last winter (as well as coming rumblings of heat-caused outages this June), but it’s a problem that’s been around longer than that for basic service providers of all types, where bankruptcies can leave whole communities high and dry.

The same consequences hold true when those firms are Internet Service Providers (ISPs), beholden to interests outside of the cities and towns they serve. Tens of thousands of American households learned this very lesson last fall when AT&T announced it was leaving the DSL business and no longer making new connections to its aging infrastructure, even though those wires will continue to sit in the ground for decades to come. Buy a new house in this area, and if AT&T DSL was the only provider in town, and you’ve got few or no options.