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Internet is Infrastructure, Not Nicety

Over the holiday break, I was visiting family in central Minnesota where they rely on dial-up for getting on the Internet. Translation: They are not on the Internet. Though I have previously said this, my experiences reminded me that nothing I do on the Internet on a daily basis is possible to do over dialup. I use gmail for my email - the delays in reading messages are intolerable and render email painful. Checking news sites is right out - they load up with all kinds of images and rich media advertisements. There is no "surfing" because it takes minutes to load a page - more like running through water than surfing over it. When I visit other family south of the metro area, I can use slow DSL - the best connection available there (at a price greater than what I pay in Saint Paul for a far faster connection) and the difference is notable - particularly when I try to send a large file to someone. When I returned home, I was ever-so-thankful for my faster cable connection... which is still far slower than options in many European or Asian countries though I pay far more than they do. Last month, Ben Scott of Free Press spoke on the NPR show "On the Media" regarding the importance of Internet access:

Network Neutrality and Public Goods

Following up on my recent piece about Comcast and the public interest, I wanted to note some good arguments for network neutrality. Teresa Martin penned a good article for capecodtoday.com that noted:

That notion of the public good is a quaint concept, one that has been bludgeoned out of favor over the past 30 years. But maybe it is time to re-think that a little and to take the concept and re-examine it in the face of the 21st century. Is the Internet part of the larger public good? If so, net neutrality would seem to flow naturally. Does this impede an operator’s ability to make money? Not at all. But it does prevent the asset from flowing to the highest bidder first. It means that information isn’t given priority based on the pocket book of its sender. It means that the recording industry and the movie industry, two strong opponents of net neutrality, can’t use their profits to buy preferred space in the network and block competition.

Photo used under Creative Commons license from AdamWillis.

Re-Defining Broadband

The FCC recently asked for comments about how broadband should be defined. There was a marked difference between those who put community needs first and those who put profits first. Companies like AT&T and Comcast were quick to argue that the FCC should not change the definition of broadband for reasons ranging from too much paperwork to the suggestion that rural people have no need for VoIP. The honest approach would have been for these companies to say they do not want a higher definition because it will change their business plans, likely requiring them to invest in better networks for communities, and that will hurt their short term profits. On the other side were groups that argued for a more robust definition of broadband - something considerably less ambitious than our international peers but an improvement over the current FCC definition. NATOA's comments [pdf] focused on issues like the need for measurements based on actual speeds rather than advertised and symmetrical connections (or at least "robust upstream speeds to facilitate interactivity" - which we think captures the importance of symmetric connections without getting lost in debates about absolutely symmetric connections).
The key metric for broadband should be the applications and needs that drive consumer requirements and choices. In this way, broadband should be understood as a connection that is sufficient in speed and capacity such that it does not limit a user’s required application.
Their magic broadband number is a reasonable and doable 10Mbps symmetric connection for residential and small businesses as well as a 1Gbps level for enterprise users. Importantly, they note that a single broadband connection supports far more than a single computer or use - these connections are shared, often among many wired and wireless devices. Compare these comments to those of the NCTA [pdf] (lobbying organization for cable companies) that argue broadband is nothing more than an "always on" connection regardless of the speeds or user experience. This is how they justify maintaining the international laughingstock definition of 768kbps/200kbps.

More Short Shots

There are so many interesting articles recently (some are actually a bit older than recent, I guess).

And finally, Timothy Karr at Free Press has been unmasking astroturf groups funded by major carriers. Learn more with this fun widget (available here).

Free Press Responds to 'Sloppy' Incumbent Broadband Arguments

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The American Recovery and Reinvestment Act of 2009 directed the Federal Communications Commission (FCC) to develop a national broadband strategy. FCC invited comments and then invited replies to those comments in summer 2009. The Free Press Reply Comments deserve to be singled out for revealing some of the lies of large telecommunications companies like Verizon, AT&T, Comcast, Qwest, and others. It also describes many of the ways that these companies harm the communities that are dependent on them for essential services. I've highlighted some passages below that show the ways in which these companies put profit above all else. These companies claim that regulation discourages investment and deregulation (allowing a higher degree of concentration or larger monopolies) encourages increased investment in better networks - an incredibly self-serving claim that Free Press shows to be false on pages 13-29.

Competition -- meaningful and real competition -- and not regulation is the primary driver behind investment decisions. Where meaningful competition exists, incumbents are compelled to innovate and invest in order to maintain marketshare and future growth. Where competition is lacking -- such as it is in our broadband duopoly -- incumbents will delay investment, knowing full well they can pad their profits on the backs of captured customers who have no viable alternatives. (Page 14)

Regulations like open access and non-discrimination encourage competition and should be strengthened. Free Press offers an in-depth explanation of how Verizon has dumped millions of customers on other companies that clearly could not handle the burden.

Verizon began the purging of less lucrative areas with the sale of Verizon Hawaii to the Carlyle Group in 2005, a company that had no previous experience in operating telecommunications services. By Dec. 2008, the company, now called Hawaii Telecom, had lost 21% of customers and filed for bankruptcy. (Page 26)

Verizon then sold most of their New England lines to Fairpoint, which is currently heading for bankruptcy. Fairpoint's customers are not the only ones suffering - the independent companies that resell services over that infrastructure are also suffering because Fairpoint is utterly unable to meet its obligations.

Connecting the Public: The Truth About Municipal Broadband

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Media Access Project, Consumer Federation of America, and Free Press co-authored a white paper entitled “Connecting the Public: The Truth About Municipal Broadband.” The paper argues in favor of supporting the right of municipalities (local governments) to deploy broadband networks.