News

Importance of Customer Service

I was doing some research on the cost of business broadband services in the Twin Cities when I encountered one of the stark differences between local networks accountable to the public and the massive telcos (in this case, Qwest).

Do we Really Need Faster Broadband

Advocates for community broadband networks in urban areas that already have cable and DSL options are often asked why the community needs something better. Aside from the many benefits in terms of reliability and symmetrical offers, we do need faster connections.