Though Northampton, Massachusetts residents still broadly support the construction of a city-owned municipal fiber broadband network, city officials are celebrating the arrival of Gateway Fiber, which will soon be delivering a more affordable fiber option, and more broadband competition, to the traditionally underserved city.

Gateway Fiber recently unveiled plans to deliver multi-gigabit speeds to large swaths of the city. The company, which will finance the entirety of the build, says it’s already invested $3 million in the project so far.

It’s a welcome arrival for a city that’s been frustrated by substandard service provided by regional telecom monopolies, and flirting with the idea of its own municipal broadband network for the better part of the last decade. Some of the city’s efforts on this front have made it easier for providers like Gateway to serve the city of 29,000.

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“While we don’t have a final cost estimate for the project, it will be a multi-million-dollar investment that will benefit both residents and small businesses in the Northampton area,” Gateway Fiber representative David Workman tells ILSR. “The project is 100 percent funded by Gateway Fiber, and we are also exploring grant opportunities that can be used to address digital equity.”

A ceremonial ribbon cutting ceremony for the project was held in late September. The multi-phase construction (4,000 locations passed in phase one, 5,000 locations passed in phase two) is expected to extend well into 2025.

In May 2018, Mark Hamill and Lee Feldscher penned an opinion piece that ran in the Northampton Daily Hampshire Gazette. In their article, they laid out all the reasons why they believed their city needs a publicly owned Fiber-to-the-Home (FTTH) network. Nine months later, city leaders have approved funding for the first of a two-part feasibility study.

Comcast, the City Council, and Community Input

As the Hampshire County seat and home to about 26,000 people, Northampton, Massachusetts, has attracted Comcast as an Internet service provider. The presence of a cable Internet ISP means better connectivity than in most rural areas, but it also has evolved into lack of competition. As is often the result, residents experience poor customer service and are hungry for local Internet choice.

At a February 21st City Council meeting, Hamill and Feldscher spoke in favor of the feasibility study. They also presented a petition created by their grassroots group, Northampton Community Network, filled with hundreds of signatures. 

Feldscher presented the signatures to the mayor at the meeting.

“The unanimous response we received from people was, “Sure, I hate Comcast, where can I sign?” Feldscher said.

At the February 21st meeting, City Council approved funding to survey residents in Northampton to learn more about the potential of a municipal network. The funding, estimated at around $30,000 will come from the city’s Capital Improvement Program. The city will survey the community in 2020 and complete the feasibility study in 2021. Completing the study will cost approximately $40,000.