Historically, Enfield was known for its tobacco and peanuts. Today, there’s a new wave cresting in this small rural community in eastern North Carolina.

Thanks to a recent $350,000 investment from Connect Humanity, a start-up Internet service provider (ISP) – Wave 7 Communications – is now expanding its fledgling fixed wireless network to bring high-speed Internet service to nearly a quarter of the town’s 2,300 residents.

“This is in direct response to the need we identified,” Wave 7 CEO and Founder LaShawn Williamson told ILSR this week.

“We were finding customers who had Internet service before, but couldn’t pay the bill. We wanted to help people stay out of broadband debt," Williamson said. "There is an older population here and lots of industry has moved out of town so there is a challenge with poverty. But everyone deserves access to the Internet.”

Creating a Wave of Affordable Connectivity

Before Wave 7 came along, the choices were either SuddenLink, CenturyLink, or nothing. But, as Williamson explained, a number of residents were “paying a lot of money for a little bit of Internet and going into broadband debt.”

It was a recipe for financially-strapped households to be cut off from service and left on the wrong side of the digital divide.

Initially, Williamson wanted to launch Wave 7 in Greensboro where she lives with her husband. In 2018, a tornado hit the city. “The tornado tore through here and knocked out the Internet. It was taking a long time to get back up and running and even when they did the service was frustrating,” she recalled. “So I began to wonder what it would take to start our own Internet company.”

Nichols, New York (pop. 2,300) is the latest U.S. community to embrace open access, community-run fiber as an alternative to monopoly power. The upstate New York town, saddled among rolling green hills close to the Pennsylvania border, hopes the new initiative will boost broadband availability and lower costs. 

A nonprofit by the name of the Southern Tier Network (STN) has been tasked with building the Nichols fiber network. In a September status update, STN officials stated that five miles of fiber had already been deployed, and they’re waiting for New York State Electric and Gas (NYSEG) and Verizon to approve requests to use local utility poles to string more. 

In-home installations began on September 12th. So far the open access network only serves as home to one ISP: Ithaca, New York based Fiberspark, which currently offers locals broadband tiers ranging from 100 Megabit per second (Mbps) down and 20 Mbps up for $40/month to a symmetrical gigabit per second (Gbps) tier for $80 per month.

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The project was made possible by New York State’s ConnectALL initiative, a $1 billion broadband expansion effort recently heralded as one of the biggest investments in broadband infrastructure in state history. The program was financed through existing state funds and a significant infusion courtesy of federal funds.

In an economy where inflation seems to be everywhere, Fairlawn, Ohio residents are getting a bit of welcome news.

Subscribers to FairlawnGig – Fairlawn, Ohio’s municipal broadband network – are being upgraded to new service levels as the city-owned network bumps up speeds and slashes prices to make its fiber Internet service faster, and even more affordable.

Earlier this week, FairlawnGig announced that subscribers who had been getting Fairlawn’s basic service tier of symmetrical 300 Megabits per second (Mbps) were being upgraded to symmetrical gig speed service – for the exact same price of $55/month.

FairlawnGig also announced that subscribers who had previously been getting gig speed service will see their bills drop down to $55/month instead of the $75/month they had been paying. Meanwhile, subscribers who were getting 2.5 Gigabits per second (Gbps) for $150/month will now be upgraded to a symmetrical 5 Gbps tier, and see their price drop to $100/month.

“That was always the plan from the very beginning,” the City of Fairlawn’s Public Service Director Ernie Staten told ILSR this week.

We have been striving at all times to bring the greatest speeds and to bring prices down. We have made it where we have done well enough financially to start lowering prices and providing greater speeds.

Local Businesses Threatened to Leave – Unless Better Internet Comes to Town

Fairlawn, a small city of approximately 7,500 Ohioans about 10 miles northeast of Akron, created a telecommunications utility in 2015 to bring city-wide access to high-speed Internet service after years of dealing with subpar broadband offerings from the incumbent providers.

Nearly one year ago on November 15, 2021, Congress passed the Infrastructure Investment and Jobs Act (IIJA), which contained significant legislation around broadband. One piece, which the Institute for Local Self-Reliance (ILSR) has studied closely over the past year and a half, is the implementation of a broadband nutrition label which would require the transparent disclosure of broadband pricing and service information.

While this issue gets very little news coverage, it is an important undertaking as the big providers have a long-established habit of hiding pricing and speed information from subscribers, which prevents them from making informed choices and can leave them vulnerable to exploitation. Our advocacy for the label, and the original research behind our position, can be found here. The FCC is now under deadline to release an order to “promulgate regulations to require the display of” the label by November 15 of this year. We’ve taken a moment here to re-access the issue, offer a few updates, and highlight the ingredients of a strong broadband nutrition label. 

Pushing for Clarity, Easy Accessibility, and Enforcement

ILSR, along with 30 other digital equity organizations, recently filed a letter to the FCC supporting the creation of the broadband consumer label and advocating that it be published in a way that makes it clear and easily accessible for customers. While ILSR believes the label is a key decision-making tool and should be published at the point of sale, we reject proposals to limit the label’s display to the point-of-sale only. We emphasize in this letter that the label should also be published on the monthly bill to provide an additional provider accountability mechanism that allows customers to understand what they're paying for.  

The Hudson Clock Tower is the most recognizable landmark in the City of Hudson. The 44-foot tall Romanesque-style brick structure was gifted to the city over a hundred years ago by James Ellsworth, a millionaire who considered it a symbol that the time had come to modernize the city’s infrastructure having “watched the town he had grown up in, fall into disrepair.”

Now, this city in northeast Ohio, 15 miles north of Akron, is reviving the public-minded spirit of Ellsworth as it looks to modernize its telecommunications infrastructure through a public-private partnership that would expand the city-owned municipal fiber network, which now only serves part of the city, to reach all 22,000 residents who call Hudson home.

In mid-October the city issued a Request for Proposals in which “all models of network ownership will be considered (that) may either incorporate the (existing city-owned) Velocity Broadband network within the proposed network or may focus on the development of a network completely independent from Velocity Broadband.”

Proposals from prospective Internet service providers are due by Dec. 2.

Velocity Broadband and Then Some

Velocity Broadband was created in 2015 to primarily serve the city’s businesses. In the years since, the city-owned and operated network began offering residential service to a limited number of homes located along the network’s existing fiber path.

Harnessing its American Rescue Plan funds, the city of Syracuse is seeking a partner to launch a pilot project as a precursor to creating a citywide municipal broadband network and to support the city’s broader digital inclusion efforts.

In his 2022 State of the City address, Syracuse Mayor Ben Walsh laid out the vision, recognizing that now is a time of opportunity.

"At no time in the past half century have conditions aligned so favorably for the City of Syracuse," Walsh said. "Population is growing. Graduation rates are rising. Private investment and job creation are again on the upswing. Our city fund balance has grown. The American Rescue Plan provides an unprecedented injection of federal aid — $123 million – to address challenges created and made worse by the pandemic. The Bipartisan Infrastructure Framework will pour tens of millions into the infrastructure challenges that always seemed just out of reach – roads, water, and broadband."

Syracuse wants to seize the opportunity by investing in both improved telecommunication infrastructure and digital literacy programs.

It has led the mayor’s office to issue a Request-for-Proposals (RFP) for the design, implementation and maintenance of a municipal network that would target households in Syracuse not currently served by the city’s incumbent providers (AT&T, Spectrum, and T-Mobile Home Internet). 

The deadline for submitting proposals is 2:30 pm ET October 11.

Seeking Open Ended Innovative Proposals