Community Broadband Media Roundup - December 19

This was a big year for local governments and many year-end discussions have noted the role of cities in expanding high quality Internet access. Among them, The Free Press' Timothy Karr:

The rise of homegrown Internet infrastructure has prompted industry lobbyists to introduce state-level legislation to smother such efforts. There are at least 20 such statutes on the books. But in June, the FCC stepped in with a plan to preempt these state laws, giving communities the support they need to affordably connect more people.

and Broadband Breakfast's Drew Clark:

...viewed from the vantage point of the future, the far more significant development will be the emergence of opportunities outside of Washington for high-capacity broadband networks. It’s a world in which cities and municipalities are playing the leadership role...

The most direct crystallization of our municipal broadband moment is the new non-profit coalition dubbed Next Century Cities. Launched less than two months ago in Santa Monica, it now boasts membership from 50 cities, representing 25 states. From Los Angeles to communities along the Pacific Northwest, from Lafayette in Cajun country to Chattanooga, and from patrician Boston to a city that got its start as a cow town, Kansas City, each of these 50 cities have different motivations and approaches to Gigabit Networks.

Almost 60% of the United States has access to 100 Mbps Internet connections, but only 3% can get a gig. Ars Technica's Jon Brodkin and Anne L. Kim from Roll Call both take a look at a new report from the Department of Commerce this week. 

The ESA report titled, “Competition Among U.S. Broadband Service Providers,” finds that far more competition exists at slower speeds than at higher speeds (only 8% can choose from at least two 100 Mbps providers.) 

"This report gives policymakers a deeper understanding of what is occurring in the ISP marketplace," says U.S. Commerce Department Chief Economist Sue Helper. “We know that competition typically drives down prices. And we also know that increasingly, higher Internet speeds are required for optimal functionality of popular, high-bandwidth computing applications. As more and more commerce and information move online, we risk further widening the digital divide if access to affordable, higher speed Internet doesn’t keep pace.”  

Anders Bylund with Motley Fool posted an article this week about why AT&T might nervous about the days to come. Bylund asks whether municipal broadband projects like those in Chanute, Kansas, and Google Fiber’s entry into the market are rendering AT&T obsolete. 

“You might think that AT&T would shrug its shoulders over new competition in such a laughably small market. But the company sees this as the beginnings of a much larger threat: Allow one high-sped service at incredibly low prices, and other cities will surely follow. Soon enough, this tiny insurgent will have turned into a nationwide trend, putting enormous pressure on AT&T's existing business model.”

Small towns, larger cities, counties and cooperatives all over the United States are catching on. 

In Renville, Nicollet and Sibley Counties in rural Minnesota, residents have a lot to look forward to in 2015. Cassandra Sepeda with KEYC Mankato reported on RS Fiber’s growing momentum. The fiber-to-the-home initiative could reach more than 6,000 residents by 2016. The groups financial planner, and local business man, Phil Keithahn works from home and is definitely on-board:

"...That's what this does. It levels the playing field for people who live and work in rural America with people who are in the twin cities. So it's an economic development tool for south central Minnesota."

In Virginia’s rural Bedford County— a cooperative partnership could soon connect thousands of homes. Last week the county’s board announced they would collaborate with Mid-Atlantic Broadband Cooperative to get high speed Internet in the area.

“[Internet infrastructure] is a public utility build-out — the biggest one so far in this century — and it’s pretty much equal to the rural electrification that happened at the turn of the last century,” said Allen Boaz, who presented the advisory proposal to the supervisors.

“That’s how important I believe it is, and a whole lot of other people are with me.”

The county’s economic development director says that residents might be connected within six months.

And, speaking of development, 10 Connecticut communities are rolling forward with high speed Internet goals in mind. According to Brian Fung with the Washington Post, half of the state's population could some day be wired for high-speed, fiber-optic Internet. Stephen Singer with the Associated Press writes that while the cities have committed to wanting businesses to build and finance Internet service, they don't want to get into the business themselves: 

Among the goals are to create a gigabit-capable network for targeted businesses and residential areas with a "demonstrated demand" to drive job creation and stimulate economic growth. The call [out to a business or partner] also seeks to provide free or heavily discounted Internet service of between 10 and 100 megabits to underserved and disadvantaged residential areas and deliver gigabit Internet service at prices comparable to other gigabit fiber networks in the United States.

Students in South Bend, Indiana are now fiber-connected. Metronet's grant program helped pay for the high-performing school to connect to Metronet's dark fiber network. Before the upgrade, students often had to do their Internet research from their own homes. 

McHenry County’s Northwest Herald, and Charleston, South Carolina’s The Post and Courier, put their support behind competitive Internet this week. In Charleston, the paper threw down on South Carolina’s 2012 law that prohibits public networks, saying that the state cannot afford to continue to be left behind in terms of speed and connectivity: 

“South Carolina communities with limited or inadequate bandwidth access stand virtually no chance of attracting industries that increasingly rely on high speed Internet connections to do business. Gov. Nikki Haley's record on job creation is strong, but her decision to sign the 2012 bill dealt a serious blow to the state's ability to attract investments.

Perhaps regulating the Internet under a labyrinthine federal communications code would indeed slow innovation and hurt the economy. But preventing competition - the inevitable effect of South Carolina's law - can be equally harmful.

Companies like Comcast, Time Warner and AT&T operate like monopolies in too many markets, and monopolies require rules to prevent actions that harm consumers and other businesses.”

The Star Tribune and MSP Business Journal are reporting that Chaska’s city-owned Internet service will be switched off next year. The city opted out of the wireless Internet offerings rather than pay the $3 million to upgrade. Since it launched in 2004, the city has seen a rise in competition, with more providers offering service. 

“We never wanted to compete with the private sector,” Podhrasky said. “We just wanted to make sure our residents had access to [wireless Internet] until there were more options out there.” He said the city concluded the time has come, with people now having a variety of choices, including bundled services at high speeds through cable modems at prices close to chaska.net’s."

The city will continue to provide its fiber service to the school district and one data center.

And Susan Crawford came out another good piece: “The 3 Big Myths that are holding back America’s Internet.”

TING!

Charlottesville, Virginia could soon be home to what one alternative wireless carrier calls, “Google Fiber lite.” Ting announced this week they will build their own 1Gbps fiber-to-the-premises when they purchase Blue Ridge InternetWorks to serve Charlottesville customers— and, as Sean Buckley with Fierce Telecom reports, they don’t plan to stop there. 

"We'll be on the lookout for the next town or city in which we can lay down roots," wrote [Andrew] Moore-Crispin, [senior content manager at Ting.] “Roots made of fiber optic cable and ultimately leading right to the home. If you'd like to see Ting Internet in your town, let us know on the Ting Internet page… We admire what Google is doing with and for gigabit fiber Internet access, but for the Internet giant, access is more of a side project," wrote Moore-Crispin. "Also, Google is a lot of great things but human scale isn't one of them."

Jason Koebler with Motherboard covered the story as well

"When we got into mobile, we just took the same business processing and billing and applied them to mobile, which was suffering from incredibly high pricing and a low level of service," he added. "We thought, where else can we take these things we've gotten good and apply them to?"

Hypocrisy Department

And Time Warner Cable is fighting to keep its Broadband expansion projects private.

"'As outlined in our appeal, disclosure of Time Warner Cable build-out plans, including details like completion dates and the areas and number of potential customers served, would clearly harm our competitive position,' Time Warner Cable spokesman Scott Pryzwansky said Monday."

Time Warner Cable and other private providers regularly demand this information from local government providers. This is a frank admission that local governments operate from a position of disadvantage relative to private sector providers.

Chattanooga Public Library Now Hosts GigLab

Entrepreneurs in Chattanooga now have a new space where they can try to answer the question, "What does one do with a gig?" The Chattanooga Public Library officially opened its GigLab in November. 

The public space offers gigabit access in a lab environment so developers can take their ideas to the next level. The lab is supported by the Mozilla fund and the National Science Foundation. A recent Chattanooga.com article reports that:

The general public will now have access to enterprise level gigabit connected hardware, as well as a variety of short session and hands on courses regarding networking as a whole, and other gigabit focused projects.

Sean Brewer, one of the GigLab founders, writes on the blog:

The hope for The GigLab is to be a place where people can experiment, build prototypes, or just learn how to use hardware that they wouldn’t have access to. I am helping start a group that will be working through “Parallel and Concurrent Programming in Haskell”. The book has an entire section devoted to GPU computing, and I am excited that we will have access to this hardware at The GigLab to explore. Education removes the magic of the mysterious. I feel The GigLab can do that for high-performance computation.

Erwin FTTH Pilot Project Moving Forward

Erwin, Tennessee announced last summer that it was planning an FTTH pilot project to connect 1,200 customers. After receiving the necessary approval from the state comptroller this summer, Erwin Utilities began construction in October, reported the Erwin Record.

The pilot project focuses in and around downtown and leadership at Erwin Utilities plan to use the network for the town's electric system, water system, and wastewater system in addition to high-speed connectivity. Lee Brown, General Manager of the municipal utilities, reported that the network will provide services up to a gig.

From an August Johnson City Press article:

“This project will enable Erwin Utilities to provide improved electric, water and wastewater services while enhancing the quality of life and creating economic opportunities for citizens within Erwin Utilities’ service area,” he said. “I expect the benefits of this project to our customers and community to be substantial.”

...

“It’s our intent to be able to deploy this over our whole customer service area in the future, and of course, the success of the pilot project will somewhat dictate how quickly we’ll be able to do that,” Brown said. 

The first phase of the project is scheduled for completion in early January.

Metronet Dark Fiber Network Expanding Education in South Bend, Indiana

In South Bend, the Trinity School at Green Lawn recently connected to the Metronet Zing dark fiber network thanks to a grant from Metronet and nCloud. According to Broadband Communities Magazine, the new connection has brought new opportunities to teachers and students at the high performing school.

The Metrolink Fiber Grant program, new this year, awards grants to schools to encourage innovative approaches focused on outcomes improving broadband capacity to implement innovation. To receive the grants, schools must have a specific plan, an implementation strategy, a way to measure success, and an accountability plan. Schools must also demonstrate that there will be adequate training and that staff will remain supportive and committed to the plan.

Like many other schools, Trinity at Greenlawn had to limit technology in teaching because its capacity was so poor. In classes where students exchanged information for projects, they often emailed from home where connections were better or exchanged flash drives.

Bandwidth is no longer an issue. From the BBPMag article:

Danielle Svonavec’s seventh-grade students study music composition using online software. A year ago, just half the class could be connected at a time. Even with that limited number, slow connections meant wasted time as students waited for the software to store and process their work. This year, all students are online. Response is seamless. Instead of being frustrated by computer issues, students work without distraction. The class is able to take full advantage of the software and learning is enhanced as students hear their compositions played back instantly as they work.

Trinity also has campuses in Minnesota and Virginia and are making plans to use the network for distance learning opportunities with students at all three campuses.

We introduced you to Metronet Zing in 2013. The dark fiber open access network provides connections through South Bend, Mishawaka, and St. Joseph County. The non-profit serves government and education while its for-profit sister entity, St. Joe Valley Metronet, serves commercial clients.

LightTUBe Lowers the Price of a Gig; Increases Speeds for Free AGAIN

The Tullahoma Utilities Board (TUB) began offering gigabit service in 2013 through its municipal FTTH network, LightTUBe. In a recent press release the TUB announced it has lowered the price of residential gig service to $99.95 per month

In addition to slashing the price for the highest tier, TUB increased all other Internet speeds at no additional cost. This is the sixth time since its 2008 deployment that LightTUBe customers have enjoyed a free speed increase. From the LightTUBe website:

New LightTUBe Prices

Brian Skelton, TUB General Manager, said in the press release:

“We’ve grown our Internet business in such a way that we can offer Gigabit speeds at a more affordable price.” 

Skelton has said in the past that the decision to offer Gigabit Internet was an easy one. 

“We want to make Tullahoma a much more desirable location for technology companies to locate, due to our ultra-high speed Internet and our highly skilled workforce,” he explained in spring of 2013. “Tullahoma is light-years ahead of most cities in the United States with the ability to offer these incredibly fast Internet speeds.”

LightTUBe has brought jobs to the community, increased the efficiency of the electric utility through a smart metering program, and implemented a "TV Everywhere" option for customers. Even thought the network is restricted by state law, it has remained financially stable while keeping rates in check.

Connecting For Good in Kansas City - Community Broadband Bits Podcast Episode 129

We have seen a lot of claims about Kansas City - whether Google Fiber's approach is increasing digital inclusion, having no impact, or possibly even increasing the digital divide. This week on our Community Broadband Bits podcast, we are excited to have Michael Liimatta, President of a Kansas City nonprofit called Connecting for Good, that discusses what is happening in Kansas City.

Michael offers insights into the difficulty of connecting low income populations and how Google's entrance into the City has not solved the digital divide but has sparked a deeply needed conversation on how to meet those needs.

We also talk about how Connecting for Good is using a 4G Clear wireless device to help low income families connect to the Internet. This is a far superior solution than Comcast's Digital Essentials programs in that it is more responsive to the needs of low income households rather than being tailored around the least that Comcast could do.

Read the transcript for this episode here.

We want your feedback and suggestions for the show - please e-mail us or leave a comment below. Also, feel free to suggest other guests, topics, or questions you want us to address.

This show is 20 minutes long and can be played below on this page or via iTunes or via the tool of your choice using this feed.

Listen to previous episodes here. You can can download this Mp3 file directly from here.

Thanks to Dickey F for the music, licensed using Creative Commons. The song is "Florida Mama."

Chanute Receives State OK to Bond for FTTH Deployment

The Kansas Corporation Commission (KCC) will allow the city of Chanute move forward with its plan to serve residents and local businesses with its municipal network reports the Wichita Eagle. KCC staff had recommended that the community, which has built out a network over the course of decades, receive KCC approval. 

In keeping with an antiquated 1947 state law, K.S.A. 10-123, the city needed KCC approval to issue the revenue bonds. In keeping with the statutory requirements, the KCC found that the expansion is necessary and appropriate for the city, its consumers and investors. The KCC also also determined that the expansion will not duplicate an existing utility service.

In its filing [PDF], Chanute indicated that its network is an essential part of the local economy and the community's future:

Chanute is a rural community, and like all rural communities, access to broadband is fundamental to the well-being of its citizens and even to the survival of the community itself. Chanute does not need to convince the Commission of the importance of having access to a high- speed broadband network. The Commission is well aware of that need. The investments contemplated for Chanute's broadband network are necessary and appropriate to allow Chanute to meet that need in its territory.

As the city points out, incumbents AT&T and Cable One, do not offer anything close to the level of service of the planned gigabit FTTH network. As we cover in our 2012 report on Chanute, AT&T and Cable One seem to have no interest in serving the community beyond minimum expectations. It was the need for better services that inspired the city to build out its infrastructure and offer services to local businesses.

Prior the the KCC ruling, the Wichita Eagle reported that AT&T requested and obtained permission to intervene in the proceeding. AT&T's subsidiary Southwestern Bell Telephone Company (SWBT) petitioned to intervene in November [PDF], stating:

SWBT's interests and those of its customers may be affected by any order or determination of the Commission as may hereafter be adopted in the above- captioned proceeding.

AT&T told the Eagle:

“Any decision made by the KCC could impact AT&T’s business operations in the area, which is why we asked to intervene in the proceeding,” the company said in a written response to questions from The Eagle. “AT&T remains interested in both broadband issues and the work of the KCC.”

Larry Gates, Director of Utilities in Chanute, 
told the Eagle that the city is ready to issue the revenue bonds and begin connecting customers as soon as the KCC approves the request.

In their filing, the city also commented on the the outdated nature of the state law requirement. From the Eagle article:

In the commission case, Chanute is arguing that the 1947 law was actually designed to protect municipalities from defaulting on bonds because of private-sector competition, not to protect private-sector providers from competition with local government.

Since then, lawmakers and regulators have almost entirely deregulated telecommunication services, counting on competition in the marketplace to keep providers from charging too much or providing substandard service.

“This reasoning (behind the 1947 law) reflects an environment where construction of a telecommunications network was considered a natural monopoly, where one company could supply an entire market at less cost than two or more companies,” Chanute’s filing said. “That is no longer the case in the telecommunications marketplace.”

The 1947 law “does really sort of fly in the face of everything that has been said about competition,” [David Springe, chief consumer counsel for the Citizens' Utility Ratepayer Board] said. “It’s either a competitive world and you can stand on your own two feet, or it’s not.”

KCC staff agreed with Chanute. At the time the law was implemented, it was meant to protect the interests of the monopolies that served the rural areas, but the Telecommunications Act of 1996 shifted policy to encouraging competition.

There are other providers in the area, writes staff, but none of them can provide the caliber of services Chanute will offer. Because AT&T and Cable One do not offer services anywhere near the gigabit FTTH planned by Chanute's broadband utility, there would be no duplication of services.

Staff also agrees with the city, when it analyzes the need for the expansion. From the staff report [PDF]:

Upgrading Chanute's facilities would not only benefit the citizens of Chanute but its community anchor institutions and community business partners as well. In addition, by improving and expanding upon the fiber optic network currently in place by Chanute, Chanute is protecting its current investment. Staff therefore believes the expansion plans as contemplated are appropriate for the municipality and its consumers, and for the protection of its investors.

For a look back at Chanute's story, listen to episode #16 of the Community Broadband Bits podcast. Chris interviewed Larry Gates and then City Manager JD Lester.

Indianola Municipal Utilities to Offer Gig Service

Indianola Municipal Utilities (IMU) announced in a December 1st press release that they will be offering gigabit service in 2015. IMU will also be expanding their FTTH network to an additional 150 premises this winter in the central part of Indianola.

IMU's service partner, MCG, has established the Build My Neighborhood site, which allows Indianolans to inform IMU where they want to see service expanded to next.

IMU and several local partners, including MCG, recently began the IMU Partners Program. According to the press release, the program provides marketing opportunities, common use of network facilities, outreach to the community, and assistance with business development. Member businesses receive advertising on the IMU TV channel and streaming video site, access to outreach STEM events at local schools, and hosting for tech-related events. 

Indianola Municipal Utilities use the network as a long term economic development tool, regularly cooperating with local partners to support entrepreneurs. In 2013, we shared the story of the Indianola + Simpson College Entrepreneurial Development Initiative (EMERGE). The college program relies on IMU for high capacity connectivity to support new high tech ventures. Simpson College and IMU have also developed an incubator to encourage high tech business growth through mentorship.

From the press release:

“Recent reports show that gigabit availability has become an important factor in economic growth, job creation, and property values” states IMU General Manager Todd Kielkopf. “Indianola’s technology investment in connectivity, collaborations, and content delivery is paying dividends”

The full press release is available below.

Community Broadband Media Roundup - December 12, 2014

This week in Community Broadband networks... partnerships, cooperatives, and going-it-alone. For a background in muni networks, check out this recent article from FiscalNote. The article highlights Kansas and Utah's fight for improving beyond the minimum speeds. 

Speaking of minimum, the FCC announced its new "rock bottom" for regulated broadband speeds. Ars Technica's Jon Brodkin reports that despite AT&T, Verizon, and the National Cable and Telecom Association's protests, ISPs that use government subsidies to build rural broadband networks must provide speeds of at least 10 Mbps for downloads.

Rural Americans should not be left behind those who live in big cities, the FCC announcement today said. "According to recent data, 99 percent of Americans living in urban areas have access to fixed broadband speeds of 10/1, which can accommodate more modern applications and uses. Moreover, the vast majority of urban households are able to subscribe to even faster service," the FCC said.

The FCC plans to offer nearly $1.8 billion a year to carriers willing to expand service to 5 million rural Americans. 

This is a step in the right direction, but we are alarmed to see a download:upload ratio of 10:1. People in rural areas need to upload as well as download - our comments to the FCC strongly recommended raising the upstream threshold as well and we are very disappointed to see that remain a pathetic 1 Mbps.

And, from TechDirt's own "who can you trust if you can't trust the phone company department," Karl Bode found that a study by the AT&T-funded Progressive Policy Institute concluded that if Title II regulations were passed, the nation would be "awash in $15 billion in various new Federal and State taxes and fees. Bode writes that the study cherry-picked and conflated data:

The reality the broadband industry doesn't want to acknowledge is that very little changes for it under Title II if carriers aren't engaged in bad behavior. The broadband industry is fighting Title II solely to protect potential revenues generated from abusing uncompetitive markets. That this self-serving behavior is being dressed up as concern about the size of your broadband bill is the industry's best comedic work to date.

Cities Pursuing Community Broadband

Nancy Scola reported on the growing collective of "Next Century Cities." 

[The group's] early expansion is a signal of what seems to be a shift in the way Americans are thinking about high-speed Internet access: the idea that cities will the battlegrounds for the playing out of the broadband debates. One effect of these cities working so closely with Google as it rolls out its fiber network in places like Kansas City and Austin is a realization that mayors can take broadband into their own hands -- whether that's through a municipal solution like Chattanooga's gigabit network or through partnering with traditional Internet service providers such as Comcast or Time Warner Cable.

Other partnerships are also moving muni networks forward

At the same time as the Next Century Cities announcement, the Department of Agriculture announced $190.5 million in grants and loans for rural broadband and telecommunications infrastructure.

"Modern telecommunications and broadband access is now as essential to the businesses and residents of rural America as electricity was in the 1930s," said Agriculture Secretary Tom Vilsack, in a USDA statement. The funding will go towards providing, “broadband in areas that lack it, help rural-serving public television stations begin using digital broadcasts and support other telecommunications infrastructure improvements."

Jason Meyers with LightReading explains why utility companies (like EPB in Chattanooga) are positioned so well to be home to gigabit networks.  

Several communities are considering local options for networks. Some are just in the earliest study phases: Medina County and Athens in Ohio and Walla Walla, Washington are among them. RS Fiber in Minnesota has approved its updated business plan and financial strategy, meaning it can move forward with its cooperative network, and several communities in Northeastern Oklahoma are pursuing a cooperative plan as well.

It looks like the push for local options in Colorado is having an affect on other communities. Aspen and Pitkin County have submitted requests for proposals-- perhaps inspired by Longmont, Boulder, and the rest of the communities we reported on after the November referenda.  

Meantime, Bruce Kushnick with the Huffington Post reported this week that communities all over the country have been paying for fiber infrastructure upgrades, but have seen almost none of the investment. 

Starting in 1991, the phone companies went state-to-state to get changes in state laws, known as "alternative regulations" to charge customers for the replacement of the copper wires that were part of the state-based utility, like Verizon New Jersey, with a fiber optic wire capable of 45 Mbps in both directions, the standard speed for broadband in 1992.

And though it varied by state, this fiber optic wiring was to be done everywhere -- urban, rural, and suburban, rich and poor communities and cities, and even the schools were to be wired in some states. All customers were paying for the upgrades of this future fiber optic broadband utility so they all deserved to be upgraded.

Check it out and see if your community is on the list. And if you think this isn't the first time you've heard about this Big Ripoff, you're right-- We interviewed him on Community Broadband Bits Episode 28

Net Neutrality

This week, New Jersey's Cory Booker and Maine's Angus King defended net neutrality on CNN. 

The Internet is one of the most powerful tools on the planet. Across the globe, millions of people connect every minute of every day to harness its wealth of information, exchange ideas in an open platform and foster the type of innovation and entrepreneurship that spurs economic growth.

And today, it's never been more at risk in the United States.

Washington Post's Brian Fung reported that there are hints that the telecom industry is preparing for a new Title II reclassification. Verizon's CFO Francis Shammo said, in a nutshell, that the company would do just fine if the FCC imposed the stricter regulations. 

"I mean to be real clear, I mean this does not influence the way we invest. I mean we're going to continue to invest in our networks and our platforms, both in Wireless and Wireline FiOS and where we need to. So nothing will influence that. I mean if you think about it, look, I mean we were born out of a highly regulated company, so we know how this operates.

Despite this very clear statement, we expect to see still more claims from groups like the AT&T puppet Progressive Policy Institute that Title II would somehow cause major carriers to invest even less in networks across the United States. Though, if the market were half as competitive as they claim, any firm that invested less would be in big trouble! How do we know when they are lying? Well, are their lips moving?

GAO Report Warns of Potential for ISPs to Abuse Data Caps

Last month, the U.S. Government Accountability Office (GAO) released a report warning of the possibility and potential consequences of ISPs instituting data caps in their fixed line plans. In effect, this could mean applying something like the tiered service charges based on usage levels that we see in the mobile sector to broadband connections in the home or office. But whereas the vast majority of Americans have a reasonable range of choice between several major and minor carriers for mobile service, the GAO notes that the same is not true in the market for broadband, which could lead to ISPs using data caps (or usage-based pricing (UBP) in their parlance) in various harmful ways:

...providers facing limited competition could use UBP [usage-based pricing] to increase profits, potentially resulting in negative effects, including increased prices, reductions in content accessed, and increased threats to network security.

The GAO has provided the FCC with a copy of its report, and urged that the agency take action on the issue, including systematically tracking information on how many consumers are impacted by fixed providers instituting data caps and developing a voluntary code of conduct for the industry. According to Ars Technica, the FCC has taken a skeptical stance on the issue, despite Chairman Tom Wheeler’s outspoken concerns on the lack of competition in the fixed broadband market. Pointing to the small number of consumer complaints on the issue so far, the FCC asserted that “it is unclear that any action is needed at this time.”

Usage caps do not just affect sophisticated users with bandwidth-intensive jobs or hobbies that require them to transfer large design files or generate and share multimedia content. This has the potential to affect kids and adults doing homework or taking classes online, people who hope to cut the cord from traditional television providers, and telecommuters. From the GAO study:

Participants also expressed concern about difficulty tracking the wide range of devices accessing their fixed data allowance and that fixed UBP may negatively affect students, people working from home, and those with lower socio-economic status. 

Perhaps just as importantly as the specific levels, the existence of a cap or usage-based pricing policy creates an atmosphere where people think of data as a finite resource that should be used only sparingly, even if they may not be directly affected by specific limits:

Participants exhibited confusion over data consumption—for example thinking that low-data activities like online shopping consumed large amounts of data. 

These kinds of policies are in direct contrast with the connectivity environment we should be working to create - plentiful, cheap bandwidth for as many people as possible.