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Tennessee Town Tullahoma Tells us Why They Built a Network - Community Broadband Bits Episode #54

For our 54th episode of the Community Broadband Bits podcast, we are back in Tennessee to interview Brian Skelton, General Manager of the Tullahoma Utilities Board. They built the network in 2008 and have weathered the tough economy, meeting the business plan while greatly benefiting the community. This is a particularly content-rich interview, covering the importance of non-gimmick pricing, benefits to schools, local programming, and why they decided to become a gigabit community. They haven't increased prices of the Internet or telephone service even though they have increased speeds five times for subscribers and added new telephone features. Despite facing tough competition and deep discount pricing, Tullahoma has experienced extremely low churn, which itself is a sign of how valued the service is. You can read our historic coverage of Tullahoma here. Read the transcript from this show here. We want your feedback and suggestions for the show - please e-mail us or leave a comment below. Also, feel free to suggest other guests, topics, or questions you want us to address. This show is 30 minutes long and can be played below on this page or subscribe via iTunes or via the tool of your choice using this feed. Search for us in iTunes and leave a positive comment! Listen to previous episodes here. You can can download this Mp3 file directly from here. Find more episodes in our podcast index. Thanks to Eat at Joe's for the music, licensed using Creative Commons.

Evanston, Illinois, to Dabble in Community Owned Connectivity

Evanston, Illinois, home to Northwestern University, has decided to expand its fiber network in a new project to connect residents and businesses in a targeted area. In 2012, the city and NU joined forces to apply for an Illinois Gigabit Community grant and the pair won the award this past January. Together, the entities won $2.5 million with a plan to encourage entrepreneur retention with an information corridor. The City plans to integrate 1 gigabit residential connectivity in a new condominium development and to nearby commercial property.

Evanston had been using its fiber network to self-provision its own connectivity needs with a I-Net at municipal offices and the main branch of the library. At the intersection of Chicago and Main, city leaders plan to splice into existing fiber and extend it to the residential condo development. Nearby commercial properties will also connect to the expansion. The City will release an RFP in search of a third party provider to offer services via the extended network.

Like other university communities, Evanston is a nest of technology start-ups and community leaders recognize the added draw of gig connectivity. Governor Pat Quinn's press release mentioned coLab Evanston, a shared workspace facility that will connect to the new expansion:

coLab Evanston is just one of many small and growing businesses that will reap enormous benefits from ultra-high speed gigabit Internet service. The company provides shared working space for companies and individual entrepreneurs who are often looking to take ideas and grow them into larger enterprises. The company acts as an incubator for innovation and provides its clients with the resources to be successful.

“At coLab, we’re committed to helping professionals by giving them the tools they need to be productive and innovative,” said Eric Harper, co-founder of coLab Evanston. “Gigabit will be a key benefit we offer as we strive to create an environment where ideas can turn into reality.”

Consultant Argues Never Used Financing Mechanism Also Won't Work in Palo Alto

I was troubled to see Broadband Communities publish an odd and misleading story about Palo Alto in the May-June issue [pdf]. Authored by Stephen Blum of Tellus Venture Associates, a consultant that has been hired by Palo Alto in the past, it showed a remarkable level of ignorance about community owned fiber networks and broadband more generally. The title alone, "Can FTTP Work in Palo Alto?" is just odd. Why exactly would FTTP not work in Palo Alto? It works in hundreds of other cities and towns, most of whom are less well positioned than Palo Alto for such a venture. A more honest title would have been "Consultant Argues Never Used Financing Mechanism Also Won't Work in Palo Alto." Blum made a very good case for that narrow argument but fails to lay out any convincing evidence that a variety of other models are doomed. Parts of the article can only be called cable and DSL boosterism - such as repeating the talking point that AT&T's U-Verse and Comcast already offer "high levels of service at competitive rates." Competitive to what? Neither can deliver the speeds offered by modern fiber networks and are only "competitive" if one ignores the much slower upstream speeds, higher prices, lesser reliability, problems of oversubscription, and poor customer service one gets from those providers. Reminds me of "Slick Sam" from Lafayette and the "functional equivalence" between DSL and FTTH.
Blum apparently knows better - that Palo Alto residents are "happy" with the existing services because they have not spontaneously marched down El Camino Real demanding faster speeds at lower prices. This is the wrong measure - reminiscent of the now oft-quoted Henry Ford line that if he asked people what they wanted, they would have said "faster horses." The number of specific errors in this piece are many, and have been well documented by those familiar with the history of Palo Alto's studies. I want to focus on just a few. Let's start here:
Overall, 79 percent of households would have to pay $3,000 apiece to fully fund FTTP construction costs.
YIKES! Cue the foreboding music! Palo Alto has something like 25,000 households.

Waverly Waits 13 Years to Build Fiber Network - Community Broadband Bits Episode #53

Waverly, a town of 10,000 in Iowa, decided to create a city owned telecommunications utility with a successful referendum vote in 2000 but has only recently decided to move forward with a major investment to offer services. Mike Litterer, Interim General Manager of Waverly Light and Power, joins us to discuss the project. Following the vote, the cable and telephone company suddenly decided to upgrade their services, which led the town to hold off on a community owned network. But over time, those companies failed to upgrade the networks and Waverly again finds itself struggling with inadequate access. He explains why Waverly believes it will struggle to bring new jobs to town unless it has a better network - the economic development director of the town hears that directly from businesses making siting decisions. Waverly already had a ring and leased dark fiber but is now moving forward on a more ambitious project to allow it to thrive in the digital economy. We previously wrote about Waverly here. Read the transcript from this episode here. We want your feedback and suggestions for the show - please e-mail us or leave a comment below. Also, feel free to suggest other guests, topics, or questions you want us to address. This show is 13 minutes long and can be played below on this page or subscribe via iTunes or via the tool of your choice using this feed. Search for us in iTunes and leave a positive comment! Listen to previous episodes here. You can can download this Mp3 file directly from here. Find more episodes in our podcast index. Thanks to Eat at Joe's for the music, licensed using Creative Commons.

Westminster, Maryland, to Move Forward With Fiber Pilot Projects

Westminster, Maryland, began public consideration for community broadband investment last fall and has now decided to "stick our toe in the water and see how it works." The Carroll County Times recently reported that the community will move ahead with engineering for two community pilot projects.

Local leaders see this as an opportunity to flesh out any challenges for residential and business connectivity. Carroll Lutheran Village, a retirement community, was chosen for several reasons. From the article:

The residential pilot project, Carroll Lutheran Village, would cover approximately 90 acres, according to the feasibility study.

The area presents well-defined boundaries and enough population density to allow a relatively small fiber build to reach a relatively large group of currently unserved residents, the study states.

Carroll Lutheran Village will also provide insight into potential construction issues around single and multi-family housing, and the benefits and impacts of telehealth, according to the study.

Westminster's business pilot project, located in the Westminster Technology Park, is near the Carroll County Public Network (CCPN). The feasibility study notes the location as a good candidate for economic development and also a relatively dense area. We had a great conversation with Gary Davis from CCPN in episode #43 of the Broadband Bits podcast. Davis relayed how the CCPN is saving money and creating opportunities for Caroll County Public Schools.

Both Westminster projects include local cost sharing for construction; the city will use capital benefit assessment funds specially designated for such improvements. Estimate for both projects is $650,000.

Westminster's long-term goal is to connect every resident and business in the city. Like the situation all over the county, Westminster cannot convince large providers to bring the connectivity they need for economic development. 

Waverly, Iowa: Community Fiber Network Possible Thirteen Years After Vote

The Waverly City Council in Iowa recently voted 5-2 to establish a communications utility and to move ahead with a feasibility study. We spoke with Diane Johnston, Waverly Light and Power (WLP) General Manager, who told us the decision to get this far started over a decade ago.

In 2000, the community passed two ballot measures that sat dormant until this year. At the time, incumbents Mediacom and Qwest (now CenturyLink) did not meet the needs of residents, who were increasingly frustrated with poor service and shoddy customer relations. Incumbents cherry-picked the local commercial segment, ignoring smaller businesses and establishments more challenging to serve. When asking for better connectivity, Johnston says local businesses "hit the wall." Incumbents flatly refused to invest in Waverly.

The 2000 ballot measures, establishing the municipal telecommunications utility per Iowa law (requiring a majority vote) and having the entity governed by WLP's board of trustees passed with 86 percent and 80 percent of the votes. Clearly the public wanted more choices but Johnston told us the time was just not right. A feasibility study, focused on phone and video service, prompted Mediacom and Qwest to make some improvements and improve customer service. As far as WLP was concerned, the problem was solved and Ordinance 970 went on the shelf.

Since 2000, businesses and residents have approached WLP about establishing the utility but the proposal did not gain traction until six months ago. When reviewing the strategic plan for the electric utility, WLP's Board of Trustees concluded that Waverly and WLP needs a telecommunications utility to stay vital.

Holly Springs, North Carolina, Looking to Save with Municipal Network

The Town Council of Holly Springs, North Carolina, just voted to pursue municipal network infrastructure. The Holly Spring Sun reports that the proposed network would include Town Hall, a local business park, the wastewater treatment plant, and school facilities. Wi-fi would be available in parks and public facilities. Holly Springs is about 25,000 people in the center of the state near Research Triangle Park.

The City is pursuing a plan focused on cost-savings for community anchor institutions - North Carolina law effectively prohibits local governments from connecting businesses or residents. However, local governments can still serve schools, libraries, public safety, and the like. We have previously released a fact sheet with some of the savings other communities have seen from these investments.

Council members expressed concern over the current cost of service from private providers and expected hikes in rates:

“It’s going to continue to be more expensive for us,” said Councilman Tim Sack said, for something “that’s going to be less than what we need and more than we can afford.”

The cost for the project could range from $1.3-$1.5 million for a connection to all town facilities, [IT Director Jeff]Wilson said.

WUNC reports that CTC Technology and Energy will design the network. Joanne Hovis, CTC President, noted that the town will not offer services but building the infrastructure will hopefully encourage competition. 

From WUNC:

Holly Springs mayor Dick Sears says the council believes the town can break even by shifting funds from its current Internet service.

"I think we all felt that, yes, this would be a pay-for-itself kind of an option to take, so we're in-the-works process. But at the same time, we heard enough good news during that presentation that we want to continue the process," Sears says.

Princeton, Massachusetts, Moves to Design Phase

Princeton, Massachusetts, continues to move steadily forward with its municipal broadband initiative. We first reported on the community's plans in the Spring of 2012. The community approved funding for design services in May and recently hired G4S Technology to design the FTTH network for municipal government, schools and residents.

The Digital Journal reports:

The design will take into consideration more than 1,350 homes situated on Princeton’s 80.62 miles of road resulting in more than 425,600 feet of fiber optic cable. It will encompass access to all homes, including those set back from the road and those with underground utility services. A small number of Princeton homes located on Route 140 that rely on electrical services provided by the town of Sterling will be excluded from the completed design.

“We are excited to work on the design phase of this project with the town of Princeton,” said Bob Sommerfeld, President of G4S Technology. “We believe bringing broadband into smaller communities across the state will make a tremendous impact on economic growth, education and public safety. Community members will also enjoy the speed, reliability and convenience that high-speed broadband services will provide them on a daily basis at their schools, libraries, offices and homes.”

The design will be developed this summer anticipating a town vote this fall based on the design. A two-thirds vote will be required at a special town meeting and will ask the voters to borrow funds for the project.

Catching Up on Clarksville - Community Broadband Bits Episode #51

Clarksville is the fifth largest city in the state but was among the first networks in nation to offer symmetrical fast connections with a 10 Mbps basic offering when it launched. Christy Batts, Broadband Division Manager of Clarksville Department of Electricity, joins us to share some of the lessons learned and successes from Clarksville, which is now offering a gigabit everywhere in the community. Clarksville has a significant population attached to a military base, which results in significant churn - meaning frequent connect and disconnect requests. High churn is costly to utilities. But having its own fiber network helps to keep costs lower for other utility services as well as benefiting the community. However, Clarksville also had some difficulties that led to a large change in management. Though the network has not been subsidized in any way, it is only now on track to be where the utility wants it to be financially. And finally, Christy Batts offers some thoughts on how to engage a local Chamber of Commerce. Read the transcript from our discussion here. This show is 25 minutes long and can be played below on this page or subscribe via iTunes or via the tool of your choice using this feed. Search for us in iTunes and leave a positive comment! Listen to previous episodes here. You can can download this Mp3 file directly from here. Find more episodes in our podcast index. Thanks to Eat at Joe's for the music, licensed using Creative Commons.

Wired Highlights Local, Public Option for Internet Networks

Klint Finley from Wired.com joined a Media Consortium press call that our own Christopher Mitchell participated in regarding community owned networks, Google Fiber, and concerns about the future of Internet access. He wrote about the event and the promise of municipal networks.

Finley referred readers to us:

But there’s no guarantee that Google Fiber will come to the rest of the United States, and many communities may want to start building an alternative right away. Mitchell said the first step towards building a municipal broadband service in your area is to get educated about what other communities have done. That’s the purpose of the site muninetworks.org, which compiles information about municipal broadband initiatives across the country. The goal is to create a comprehensive resource for community organizers. Users can explore the projects in different states through the Community Network map.

We continue to find more local governments moving forward with their own investments to improve local access, suggesting that many understand the folly of hoping some distant corporation will build the network they need to be successful in the digital economy.