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In Minnesota, Alexandria Connects Businesses - Community Broadband Bits Podcast 210

When the cable and telephone companies refused to offer dial-up Internet service 20 years ago in Alexandria, Minnesota, the municipal utility stepped up and made it available. For years, most everyone in the region used it to get online. Now, the utility has focused its telecommunications attention on making fiber-optic telecommunications services available to local businesses. Alexandria's ALP Utilities General Manager Al Crowser joins us this week to explain what they have done and why. Like us, Al is a strong believer that local governments can be the best provider of essential services to local businesses and residents. In the show, we talk some history and also about the difference between local customer service and that from a larger, more distant company. He discusses how they have paid for the network and where net income goes. And finally, we talk about their undergrounding project.

This show is 18 minutes long and can be played on this page or via Apple Podcasts or the tool of your choice using this feed

Transcript below. 

We want your feedback and suggestions for the show-please e-mail us or leave a comment below.

Listen to other episodes here or view all episodes in our index. See other podcasts from the Institute for Local Self-Reliance here.

Thanks to Roller Genoa for the music, licensed using Creative Commons. The song is "Safe and Warm in Hunter's Arms."

Leverett Releases RFP For ISP: Responses Due August 15th

Leverett, Massachusetts, has operated its Fiber-to-the-Home (FTTH) network since August 2015, working with Crocker Communications to bring Gigabit per second (Gbps) connectivity to residents and businesses in the Massachusetts town. The contract with Crocker is not indefinite, however, and the city has issued a Request for Proposals (RFP) for other Internet Service Providers (ISPs) to offer services on the network. Responses are due August 15, 2016.

According to the RFP, the ISP selected will have an exclusive agreement to provide services to the community as leverettnet.net. The community seeks a three-year contract and will begin on or before July 1, 2017. 

Leverett’s contract with Crocker Communications was also a three-year term, commencing in 2014. Releasing an RFP now will give community leaders eleven months to review submissions from potential providers and negotiate terms. With their own infrastructure, Leverett has the ability to take a discerning approach and explore other options from the RFP release.

RFP SCHEDULE: 

Written Questions Due: July 18, 2016 at 10 a.m. 

Answers to Questions Posted: July 25, 2016

Submission of Proposals Due: August 15, 2016 at 10 a.m.

Finalist Named: August 26th, 2016

Contract Award: September 2nd, 2016

Glenwood Springs, Colorado: Fiber Frontier

Glenwood Springs was the first community in Colorado to invest in publicly owned Internet infrastructure, the Community Broadband Network (CBN), and offer services to local businesses. The community, originally named “Defiance,” was also one of the first U.S. communities to have electric lights. Their open access municipal network has improved connectivity throughout the community and helped establish robust competition in this western frontier town.

Dial-Up Just Didn’t Do It; City Steps In

Bob Farmer, Information Systems Director at Glenwood Springs, spoke with Christopher Mitchell for episode #206 of the Community Broadband Bits podcast and he shared some of the network’s history. Before community leaders chose to take matters into their own hands, Qwest (now CentuyLink) and AT&T were offering dial-up services to residents and businesses. The city approached the incumbents and asked them to make upgrades to improve local connectivity but were told by both companies that they had no plans to make improvements.

Bruce Munroe, former Director of Information Services, was interviewed in 2005 about the community's plan to invest in fiber and the incumbents' reaction. He said:

“When we started, we were told that it wouldn’t be profitable for them to provide service,” says Munroe. “But they also said ‘you can’t do it either.’ There was no interest in [pursuing] anything until we said we were going to do it.” Glenwood moved ahead anyway after its city council approved a municipal service plan based on keeping businesses in town. “We were protecting our economic base,” says Munroe, who noted that businesses were leaving because they didn’t have speedy access to the Internet. 

Saratoga Springs Launches Smart City Commission

Saratoga Springs, New York (pop. 5,600 28,000), has launched a Smart City Commission, whose mission is to enhance telecommunications and help the city become a leader in high-speed Internet service.

The startup of the Smart City Commission, which held its first meeting in March, comes as Saratoga Springs pursues becoming a model Intelligent Community. City leaders have determined that the best way to acheive Intelligent Community status, is to join Next Century Cities (NCC), and to adopt the organization's six guiding principles:

  1. High-speed Internet is necessary infrastructure.
  2. The Internet is nonpartisan.
  3. Communities must enjoy self-determination.
  4. Broadband is a community-wide endeavor.
  5. Meaningful competition drives progress.
  6. Collaboration benefits all.

The Commission’s members include chief information officers from the city, library, hospital, school district, as well members of the city’s convention and tourism bureau, the Chamber of Commerce and local business community.  

Learning From Other Communities

“It’s something I had been thinking about for about two years,” City Finance Commissioner Michele Madigan told us, speaking about the Smart City Commission. A key task of the Commission will be to “fill out the questionnaire to ICF [Intelligent Community Forum] and develop a road map to becoming a Smart City,” she told us. “It seemed the best way to move forward on this project was to get a core group of stakeholders involved from the city.”

Membership in NCC will allow Saratoga Springs access to a network of knowledge from other cities that have the same desire to bring ubiquitous high-quality Internet access to their communities. The Intelligent Community Forum is a worldwide association of cities and regions dedicated to helping communities use information and communications technology to, among other things, address social problems and enhance the economic quality of local life. 

Goal: Gig Speed, Wi-Fi For Now

The Tacoma Click Saga of 2015: Part 4: Accumulating Spillover Effects

This is the last in a four part series about the Click network in Tacoma, Washington, where city leaders spent most of 2015 considering a plan to lease out all operations of this municipal network to a private company. Part 4 highlights Click’s often unseen “spillover effects” on the City of Tacoma’s economy and telecom marketplace over the network’s nearly 2 decades in operation, contributions that Tacoma should expect to persist and even expand in the future.

We published Part 3, an analysis of why the municipal network is positioned to thrive in the years ahead within the modern telecommunications marketplace on June 21st. In Part 2, published on June 7, we reviewed why Tacoma Public Utilities considered the possibility of leasing out all of the Click operations. On May 31, we published Part 1, which reviewed the community's plans for the network.

Part 4: Click’s Accumulating “Spillover Effects”

Regardless of any impending changes with Tacoma Click’s operations, it’s clear that the network has and will continue to support and enhance the overall economic interests and the public good in the City of Tacoma. “Spillover effects” - the benefits to the community that don’t show up clearly in any financial statements - tend to appear after communities developing their own municipal broadband networks.

Click’s spillover effects start with the broad economic development benefits that arose when Click appeared. Before Click came to town, Tacoma was a city in economic decline. Many businesses had fled downtown for the suburbs over the 50-plus year period after World War II. 

Fibrant Gets The "OK": Will Expand To Local Government, Manufacturers in NC

Salisbury’s fiber network, Fibrant, is about to connect to three more large customers in North Carolina.

The Salisbury Post writes that Rowan County government and two local manufacturing facilities will be connecting to Salisbury’s municipal fiber network. After considering the needs of several local manufacturers and the Rowan County Government, Rowan County Commissioners gave the necessary approval to expand Fibrant to serve their facilities.

Local Manufacturing Wants Fibrant

The manufacturing facilities, Gildan and Agility Fuel Systems, are both located outside of Salisbury’s city limits, but within Fibrant’s service area. State law requires they obtain permission from the Rowan Board of the Rowan County Commissioners to allow Fibrant to extend service to their location.

Rowan County government also wants to connect to Fibrant and the same law applies to them. The County will use Fibrant as a back-up to their regular Internet connection for a while before deciding if Fibrant should become their primary service service provider.

Meanwhile, Gildan and Agility Fuel Systems just want the high-speed and reliability of the Fibrant network. Gildan is a Canadian manufacturer that makes activewear clothing. Since 2013, the company has worked to expand its existing yarn spinning facility, bringing skilled manufacturing jobs to the region. Agility Fuel Systems makes alternative fuel systems for large trucks. Currently, Agility Fuel Systems uses a connection speed of 20 Megabits per second (Mbps). Fibrant can offer capacity connections up to 10 Gigabits per second (Gbps).

The Agility Fuel System’s North Carolina Director of Operations, Shawn Adelsberger, actively pushed for a Fibrant connection. According to the Salisbury Post, Adelsberger wrote to Rowan County in May:

Islesboro and Rockport: So Near and Yet So Far (On FTTH Vote)

Rockport was the first community in Maine to build a fiber-optic network to serve businesses, but their pioneering initiative will not extend to Fiber-to-the-Home (FTTH). At their annual town meeting on June 15th, the local Opera House was packed as citizens showed up to speak on funding an FTTH engineering and network design study. After an extended debate, attendees voted on the measure and defeated the town warrant to spend $300,000 on the project.

According to the Penobscot Bay Pilot, passions flared as a number of people stood up to explain their vote. Several people in support of the project had previous experience with life after fiber:

Deborah Hall, on the other hand, said she led an effort in another state to take fiber optics to 500 homes. That effort resulted in the fact that the “average resident is now saving 100 dollars every month in getting rid of Comcast.”

She recounted how the fiber optic system already in place in Rockport was a draw for her family to return to live in the town. They improved their Internet on Russell Avenue by personally spending the money to extend the fiber to their home, and consequently “reduced our collective Internet and television bills by $155 a month. That’s over 50 percent.”

Rockport’s youth described their dilemma, living in a place where connectivity was less than adequate:

Thomas R. Murphy said he also grew up in town but said: “I am leaving this town to seek a technology career, and am moving to Austin. I have to do this because we do not have technology in this town.”

He warned that sticking with the status quo, residents were paying a company “to make profits and take profits to shareholders in other places.”

“We can keep our resources here and improve lives of everyone. This is an investment we need to make for our future. Costs can be spread thoughtfully by the town, and we can pay forward to the future of the town.”

Ammon's Network of the Future - Community Broadband Bits Podcast 207

On the heels of releasing our video on Ammon, Idaho, we wanted to go a little more in-depth with Bruce Patterson. Bruce is Ammon's Technology Director and has joined us on the show before (episodes 173 and 86). We recommend watching the video before listening to this show. We get an update from Bruce on the most recent progress since we conducted the video interviews. He shares the current level of interest from the first phase and expectations moving forward. But for much of our conversation, we focus on how Ammon has innovated with Software-Defined Networks (SDN) and what that means. We talk about how the automation and virtualization from SDN can make open access much more efficient and open new possibilities. Check out Ammon's Get Fiber Now signup page or their page with more information.

This show is 27 minutes long and can be played on this page or via Apple Podcasts or the tool of your choice using this feed

Transcript below. 

We want your feedback and suggestions for the show-please e-mail us or leave a comment below.

Listen to other episodes here or view all episodes in our index. See other podcasts from the Institute for Local Self-Reliance here.

Thanks to Forget the Whale for the music, licensed using Creative Commons. The song is "I Know Where You've Been."

The Tacoma Click Saga of 2015: Part 3

This is Part 3 in a four part series about the Click network in Tacoma, Washington, where city leaders spent most of 2015 considering a plan to lease out all operations of this municipal network to a private company. In Part 2, published on June 7, we reviewed the main reasons why Tacoma Public Utilities considered the possibility of leasing out all of the Click operations. On May 31, we published Part 1, which shared the community's plans for the network. Part 3 covers why we believe the Click municipal network is positioned to thrive in the years ahead within the modern telecommunications marketplace.

Part 3: Positioning Click for the Future

If Tacoma leaders decide to move ahead with the “all in” plan that they're currently exploring, several factors suggest that Click can become an increasingly self-sustaining division of Tacoma Public Utilities (TPU). To recap, the “all in” plan would reportedly involve two major changes at Click. One, it would mean upgrading the network to enable gigabit access speeds. Two, the all in option would likely mean cutting out the “middlemen” private companies that currently have exclusive rights to provide Internet and phone services over the network. Instead of the current system, where Click only offers cable TV services while middlemen provide Internet and phone, the new all in plan would position Click as the retail provider for all three services.

Adapting to A Challenging and Changing Telecom Landscape

It makes sense for TPU to keep Click and improve it. TPU’s slide from Part 2 in this series reveals:

(1) Click’s subscriptions for Internet-only customers turned a corner in 2014 and started to exceed projections.  This data indicates that the most important component of Click’s future business prospects—its Internet access service—is growing.

"Lafayette Pro Fiber Blog" Lives On!

In January, our friend John St. Julien from Lafayette, Louisiana, passed away. Without John to help organize the people of Lafayette, the LUS Fiber network would not have had the strong grassroots support that made the project a success.

One of the ways John helped get the project going and spread the word about the many benefits of a municipal fiber network was through the Lafayette Pro Fiber Blog. The blog was a collection of resources, writings, and comment fights that shed light on the local issues that affected, and were affected by, Lafayette's previously poor connectivity and the municipal fiber network project.

The blog is a walk through one community's historical record as they took the initiative to invest in their future.

Even though John St. Julien has passed on and the fight for LUS Fiber is over, we want to preserve the record as an important historical document. We have obtained permission from John's loved ones to keep the blog archived online. Those who are new to the story of Lafayette, LUS Fiber, and John St. Julien, now have access to the stories that helped the community make the smart choice and move forward. The blog and its posts are archived here. Unfortunately, we only have stories from the beginning of the blog until 2011. 

As an educator, John knew that teaching people on the front lines was the best way to garner support for a movement to improve local connectivity. He used the blog to raise awareness about a range of matters from basic telecommunications terminology to the shady astroturf techniques meant to misinform voters. For a decade, John used the Lafayette Pro Fiber blog to set the record straight on incumbent lawsuits, strategic delays, and twisted criticisms. The resulting LUS Fiber network has brought jobs to the community, inspired affordable Internet access for all, and saved public dollars.