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First Gigabit Network in North Carolina: City of Wilson's Greenlight

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In North Carolina, Wilson's Greenlight will begin offering gigabit residential services as early as July. Greenlight began offering FTTH service since 2008 to businesses and households and now provides affordable and reliable triple play.

Along the journey, Greenlight faced a playing field tilted in favor of incumbent providers, predatory behavior from those incumbents, and dangerous legislative barriers created by companies like Time Warner Cable and CenturyLink.

From the press release:

“In January, the Federal Communications Commission issued a challenge to communities to provide gigabit service by 2015, and we’re proud to answer that challenge now.  We are excited to launch our gigabit service and allow our customers to be the first in the state to experience such high speed Internet access,” said Will Aycock, general manager of Greenlight.  “Ultra-high speed Internet will help position Wilson for the future and will provide our businesses and residents with the tools they need to succeed.”

Wilson Got a Gig

Greenlight currently serves approximately 6,000 customers in Wilson and provides service to schools throughout the larger county. The network provides free downtown Wi-Fi through the downtown area.

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The Empire Lobbies Back: How National Cable and DSL Companies Banned The Competition in North Carolina

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In late 2006, Wilson, North Carolina, voted to build a Fiber-­‐to-­‐the-­‐Home network. Wilson’s decision came after attempts to work with Time Warner Cable and EMBARQ (now CenturyLink) to improve local connectivity failed.

Wilson’s decision and resulting network was recently examined in a case study by Todd O’Boyle of Common Cause and ILSR's Christopher Mitchell titled Carolina’s Connected Community: Wilson Gives Greenlight to Fast Internet. This new report picks up with Wilson’s legacy: an intense multiyear lobbying campaign by Time Warner Cable, AT&T, CenturyLink, and others to bar communities from building their own networks. The report examines how millions of political dollars bought restrictions in the state that will propagate private monopolies rather than serve North Carolinians.

Download the new report here: The Empire Lobbies Back: How National Cable and DSL Companies Banned The Competition in North Carolina

These companies can and do try year after year to create barriers to community-­‐owned networks. They only have to succeed once; because of their lobbying power, they have near limitless power to stop future bills that would restore local authority. Unfortunately, success means more obstacles and less economic development for residents and businesses in North Carolina and other places where broadband accessibility is tragically low.

It certainly makes sense for these big companies to want to limit local authority to build next-­‐generation networks. What remains puzzling is why any state legislature would want to limit the ability of a community to build a network to improve educational outcomes, create new jobs, and give both residents and businesses more choices for an essential service. This decision should be made by those that have to feel the consequences—for better and for worse.

This story was originally posted on the ILSR website.

 

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Wilson's Greenlight Leads North Carolina in Fast Internet

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Following the collapse of key industries, a town of 50,000 in eastern North Carolina had to make a hard choice. It wanted to support existing businesses and attract new ones but the cable and telephone companies were not interested in upgrading their networks for cutting edge capacity. So Wilson decided to build its own fiber optic network, now one of the fastest in the nation, earning praise from local businesses that have a new edge over competitors in the digital economy. In response, Time Warner Cable lowered its prices and modestly boosted available Internet speeds, contributing to the $1 million saved by the community each year. Download Carolina's Connected Community: Wilson Gives Greenlight to Fast Internet here. The Institute for Local Self-Reliance and Common Cause have just released a case study of how and why Wilson built Greenlight, a citywide next-generation fiber-to-the-home network that set the standard for connectivity in North Carolina. The report is authored by Todd O'Boyle of Common Cause and Christopher Mitchell of the Institute for Local Self-Reliance. The network, owned and operated by the municipal utility, offer telephone, television, and Internet services to every resident or business in the city. Over 6,000 households and businesses have subscribed, a take rate of over 30% and growing. Additionally, the network has connected all of the schools with at least 100 Mbps connections. Downtown has free Wi-Fi and the library has benefited with a higher capacity connection for people looking for jobs and taking computer classes. The Federal Communications Commission ranks North Carolina last in the nation in percentage of households subscribing to at least a "basic broadband" service, largely because Time Warner Cable, CenturyLink, and AT&T have declined to upgrade their networks to modern standards. Only 13% subscribe to a connection that is at least 4 Mbps downstream and 1 Mbps upstream -- the minimum required to take advantage of basic Internet applications according to the FCC. This story was originally posted on the ILSR website. This report is the first of two.
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New Video: Community Fiber Networks Better than Phone, Cable Networks

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Update: You can also watch the video over at the Huffington Post, in our first post as a HuffPo blogger. While we were battling Time Warner Cable to preserve local authority in North Carolina, we developed a video comparing community fiber networks to incumbent DSL and cable networks to demonstration the incredible superiority of community networks. We have updated the video for a national audience rather than a North Carolina-specific approach because community fiber networks around the country are similarly superior to incumbent offerings. And community networks around the country are threatened by massive corporations lobbying them out of existence in state legislatures. Feel free to send feedback - especially suggestions for improvement - to broadband@muninetworks.org. Without further ado, here is the new video comparing community fiber networks to big incumbent providers:
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Public Testimony in Senate Finance Committee Against Time Warner Cable bill in North Carolina

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We have again isolated individual comments from the arguments around Time Warner Cable's bill to strip local authorities of the right to build broadband networks vastly superior to their services. On April 13, the Senate Finance Committee allowed public comment on TWC's H129 bill. Craig Settles has posted an extended story about a small business struggling to get by with the existing paucity of service in her community.

There was no hope that I could efficiently communicate, collaborate, and share online documents and applications with clients and peer professionals. I couldn’t even buy a functional phone line. For years I paid for a level of service from Centurylink that I can only describe as absolutely embarrassing.

This bill will make it vastly harder, if not impossible, for communities to build the necessary infrastructure to succeed in the digital economy. Listening to those pushing the bill, it is very clear they have no conception of the vast difference between barely broadband DSL from CenturyLink and Wilson's Greenlight community fiber network -- essentially the difference between a hang glider and a Boeing 747. And many in North Carolina don't even have access to the hang glider! Yet the Legislature cares more about protecting the monopoly of powerful companies that contribute to their campaigns than ensuring all residents and businesses have access to the fast, affordable, and reliable broadband they need to flourish.

Thanks to Voter Radio for making audio from the hearing available.  Each of the following comments is approximately 2 minutes long.

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With New Hope, North Carolina Broadband Struggle Continues

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On Wednesday morning, March 22, the House Finance Committee will again consider H 129, a bill from Time Warner Cable to make it all but impossible for communities to build their own broadband networks. But now, as noted by Craig Settles, the momentum is shifting. Last week, advocates had a big victory when Representatives Faison and Warren successfully amended the bill (each with his own amendment) to make it less deleterious to communities. Unlike the sham voice vote in the Public Utility Committee, Chairman Setzer of the Finance Committee had a recorded vote, allowing citizens to hold their representatives accountable. After these amendments passed, the TWC lobbyist signaled for an aide. Shortly thereafter, the committee decided to table the matter until this week -- when TWC will undoubtedly try to remove or nullify those amendments. In the meantime, AT&T has announced bandwidth caps, yet another reason the state is foolish to pin its broadband future on cable and DSL companies. Compare AT&T's movement to less-broadband with Wilson Greenlight's recent dramatic price decreases in its ridiculously fast broadband network, causing at least one couple to move there! Greenlight is owned and operated by the public power company owned by the city.
Greenlight has signed up its first residential customers with the highest Internet speed available in Wilson. Vince and Linda Worthington, former Johnston County residents, moved to Wilson after finding out that they could have access to 40 Megabits per second Internet speeds at a lower cost than what they were previously paying. "We always wanted the 100Mbps service," she said.
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Bill to Limit Broadband Competition in North Carolina Heads to House Finance Committee Next Week

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On Wednesday, the bill to effectively ban community networks in North Carolina was passed out of the House Public Utilities Committee and will likely be heard by the Finance committee next week. The audio is available here from the Wednesday meeting [mp3, 45 min]. It never fails to shock me how cavalierly some Committees refuse to discuss the bill, agreeing to let another Committee fundamentally change the bill. There is practically no discussion of what this bill does and very little discussion about the actual pros and cons of different approaches to providing broadband. Listening to the discussion, one gets the distinct impression that a household either has "broadband" or doesn't. There is no discussion of the known failure of the private sector to invest in next-generation networks. If I were a Representative in North Carolina, I would be sure to ask why no private sector provider is building next-generation fiber-optic networks like those in Wilson, Salisbury, and hundreds of communities served by Verizon's FiOS outside the state. There is no discussion of the wisdom of relying on last-century cable and copper networks. Horse and buggy Those pushing this bill have no idea what they are doing. They may gut the potential for full fiber-optic networks in the state as the rest of the world charges forward building these networks. They are defending the horse-and-buggy industry in the age of automobiles. Listen for the North Carolina Chamber of Commerce weighing in against community networks, the only entities investing in the next-generation networks needed for the digital economy. The Chamber cares more about its high profile members (cable and phone companies) than the 99% of businesses in North Carolina that need the kind of broadband available in Wilson and Salisbury. These organizations should not be allowed to get away with pretending to represent business interests in the state.
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Natural Monopoly in North Carolina: The Need for Community Networks and Competition

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As the North Carolina Legislature considers HB129 and S87 to greatly limit community broadband networks (we analyzed the bill here), it is worth taking a step back to understand why companies like Time Warner Cable provide broadband that is unreliable and comparatively both slow and costly without having other companies come in to offer a better product. The problem is basic economics: the problem of natural monopoly. Ever wonder why you generally don't have a choice between two major operators like Comcast and Time Warner Cable? They have carved up the market due to the costs and difficulty of directly competing with one another. Some folks have a choice of cable companies -- RCN and Knology, for instance, have been successful overbuilders in a few regions (though they went through troubles far worse than most public networks that have been termed "failures"). But for the most part, overbuilding an incumbent cable company is all but impossible -- especially for a private sector company looking for a solid return on investment inside a few years. In the face of a new cable entrant, massive companies like TWC start lowering prices, offering cash or other enticements, and lock both residents and businesses into contracts to deny the entrant any subscribers. Companies like TWC can do this because they have lower costs (through volume discounts for gear, content, and even marketing synergies as well as because they long ago amortized the network construction costs) and can take losses in one community that are cross-subsidized by profits from non-competitive areas. New entrants, both private and public, have higher costs as well as a learning curve. 

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Whose Internet? NC Communities Should Defend Freedom to Build Networks

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Durham's Herald Sun published our op-ed about community broadband networks in North Carolina. Reposted here:

Who should decide the future of broadband access in towns across North Carolina? Citizens and businesses in towns across the state, or a handful of large cable and phone companies? The new General Assembly will almost certainly be asked to address that question.

Fed up with poor customer service, overpriced plans and unreliable broadband access, Wilson and Salisbury decided to build their own next-generation networks. Faced with the prospect of real competition in the telecom sector, phone and cable companies have aggressively lobbied the General Assembly to abolish the right of other cities to follow in Wilson and Salisbury's pioneering footsteps.

The decision by Wilson and Salisbury to build their own networks is reminiscent of the decision by many communities 100 years ago to build their own electrical grids when private electric companies refused to provide them inexpensive, reliable service.

An analysis by the Institute for Local Self-Reliance (http://tiny.cc/MuniNetworks) compares the speed and price of broadband from incumbent providers in North Carolina to that offered by municipally owned Greenlight in Wilson and Fibrant in Salisbury.

Wilson and Salisbury offer much faster connections at similar price points, delivering more value for the dollar while keeping those dollars in the community. For instance, the introductory broadband tiers from Wilson (10 downstream/10 upstream Mbps) and Salisbury (15/15 Mbps) beat the fastest advertised tiers in Raleigh of AT&T (6/.5 Mbps) and TWC (10/.768 Mbps). And by building state-of-the-art fiber-optic networks, subscribers actually receive the speeds promised in advertisements. DSL and cable connections, for a variety of reasons, rarely achieve the speeds promised.

Curbing innovation

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Interview with Wilson's Greenlight Community Fiber Network

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This is a good 5 minute interview discussing what Wilson has done to build the first citywide FTTH network in North Carolina. Greenlight has a business customer taking 1Gbps -- something that would undoubtedly have been totally cost-prohibitive (and possibly just unavailable) if the City had not made its broadband infrastructure investment. Toward the end, Brian Bowman is asked if he recommends all communities build a similar network. His answer is very wise: all communities should have the right to do it and they should decide for themselves based on their situation. That is our position as well. This video is no longer available.
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