This is the transcript for Episode 438 of the Community Broadband Bits Podcast. In this episode, Christopher talks with Steve Lange, IT Manager for the city of Wadsworth (pop. 26,000) in eastern Ohio, which built its hybrid fiber-coax municipal network CityLink back in 1997. The two talk about the history of the network, its push to bring more competition to the town, its operational structure, and the phenomenal momentum it's built over the last few years. Listen to the episode, or read the transcript.
Steve Lange: It's a community. This is a community-based ISP. You're part of the community. We want you to feel that you're in it with us. It's just a really cool experience to work for a small place that actually cares about something other than just the bottom line.
Ry Marcattilio-McCracken: Welcome to Episode 438 of the Community Broadband Bits Broadcast. This is Ry Marcattilio-McCracken here at the Institute for Local Self-Reliance. Today, Christopher talks with Steve Lange, IT Manger for the City of Wadsworth in eastern Ohio. The city of 26,000 first built its hybrid fiber coax network called CityLink all the way back in 1997. Steve shares the history of the municipal network, starting with the desire to bring more competition to the town. And like in many other places, though Wadsworth has a municipal electric department, CityLink is a separate entity. Steve tells Christopher how the network has built momentum over the last few years, moving from 2,000 subscribers in 2017 to more than 5,400 today, which he attributes to the network's increasingly thoughtful and proactive approach to managing its infrastructure and customer service. Finally, they talk about the value of choosing what to do wisely and doing it well. Now here's Christopher talking to Steve.
Christopher Mitchell: Welcome to another episode of the Community Broadband Bits Podcast. I am Christopher Mitchell at the Institute for Local Self-Reliance in St. Paul, Minnesota, talking today with Steve Lange at the City of Wadsworth where he is the IT manger there at Wadsworth, Ohio. Welcome to the show, Steve.
Steve Lange: Thanks for having me, Chris.
Christopher Mitchell: You and I were on a Broadband Bunch show. We did a...Read more