*This piece was authored by Brieana Reed-Harmel, manager of the municipal-owned Pulse fiber network in Loveland, Colorado. It was originally published by Broadband Breakfast with permission to republish here. We have extensively covered the Pulse network in Loveland examples of which can be found here and here.

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I am the manager for Pulse, the municipally owned broadband utility in Loveland and parts of Larimer County, Colorado. We made strong choices early on that put us on a path to success.

Having broken ground fewer than six months before the start of the pandemic, I am continually impressed with how smoothly our work has progressed. Put simply, I want you to be as successful as we have been.

Define the Plan, Assess Your Skills and Determine What You Need

Documenting the plan makes it easy to share the vision. The plan needs to include the high-level vision and strategy, but also delve into the granular, tactical details as it establishes your success criteria. What does success look like in terms of customer take rate, time to rollout and network documentation?

Include details related to long-term maintenance, and what operations will eventually look like as it will affect the network design, construction methods and the type of materials you decide to use. Understanding these details can greatly change cost models, as some choices have lower upfront costs but higher longer term maintenance costs, and vice versa, which can make or break a business model.

Driven by Covid frustration and a boom in available grant money, Santa Clara County, California officials say they’re moving forward with their plans to explore a municipal broadband network, with the formal next steps expected to be announced at the tail end of this year. 

Last December, the board of supervisors in Santa Clara unanimously approved the creation of a publicly-owned fiber municipal broadband network. Spearheaded by County Supervisors Cindy Chavez and Susan Ellenberg, the project aims to provide “affordable, reliable high speed broadband service” to communities across Santa Clara County.

Santa Clara county contracted CTC Technology and Energy to examine various construction and funding proposals and develop a project master plan. County officials tell ILSR that the next report on that effort isn’t expected until November or December of this year, but the county is working on building a bridge toward a publicly-owned option in the interim. 

Hidden In Plain Sight

According to the California State Association of Counties (CSAC), 70,000 Santa Clara residents have no access to broadband whatsoever. Another 73,000 currently qualify as underserved, meaning they remain stuck on dial up or antiquated DSL incapable of meeting the FCC’s minimum threshold of 25 Megabit per second (Mbps) downstream/3 Mbps upstream to even be considered “broadband.” 

“The pandemic has exposed the digital inequity that has been hidden in plain sight in the heart of Silicon Valley for two decades now,” Santa Clara County Supervisor Cindy Chavez told ILSR. 

In March, the Institute for Local Self-Reliance and the National Digital Inclusion Alliance held a livestream event on the range of challenges and tools available to communities to accomplish infrastructure, equity, and inclusion goals. We called it Building for Digital Equity: Demystifying Broadband Policy and Funding. There, we discussed the new policies and funding options available that can be applied at the state and local levels to help communities improve their Internet services.

This time we will be focusing on organizing around broadband, community impact of the federal funding, and new initiatives in progress thanks to the grants communities are taking advantage of. 

Join us on Wednesday June 29th from 1:00pm-2:15pm ET as we discuss what's happening on the ground in these communities and what some of them are planning to do with the new federal broadband dollars. We are calling it Building for Digital Equity, Chapter 2: Claiming Broadband For Your Community. Register here.

This event will feature:

• Your favorite co-host:  Christopher Mitchell of ILSR and Pamela Rosales of NDIA
• Videos from communities discussing what they are planning and doing with the funding
• Discussing the “how” in organizing communities
• Guest speakers discussing organizing strategies, and success stories.
• The return of the crowd favorite Broadband Trivia!

Looking forward to seeing you all there!

Event Links

Register for Building for Digital Equity, Chapter 2 here to get the livestream links; on the day of the event, it will also be available on Twitter, via @netinlusion, @communitynets and @muninetworks. 

During the livestream, you can also join the trivia game (link to follow).

The city of Seattle is looking to beef up its Information Technology department as it seeks to hire a Digital Equity Program & Broadband Manager.

The position will be a part of the city’s Client and Community Engagement Division and, according to the job posting, will play a central role in managing “digital inclusion planning and grants, broadband planning and advocacy, low-cost Internet program support, cable franchise administration, wireless affairs, and legislative advocacy for digital equity and telecommunication policy issues.”  

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Job responsibilities will also include “providing guidance to all levels of local government and public agencies, in partnership with community, on critical digital inclusion services for residents, and administration and enforcement of Seattle’s Cable Code. 

Other key job responsibilities include:

With nearly 65,000 households unable to connect to the Internet at basic broadband speeds of 25/3 Megabits per second (Mbps), municipalities across the Green Mountain State have risen to the fore in formulating creative models for addressing the tens of thousands of homes without broadband access. Iterating on the EC Fiber (with roots back to the early 2000s), joint, municipally led projects have led to the creation of a total of nine Communications Union Districts (CUDs) at present, which places community-owned broadband at the forefront in Vermont.

What’s equally exciting is that the state has likewise stepped up, calling the CUDs the primary avenue by which it will solve the state’s connectivity crisis, and funneling at least $116 million in their direction in the next handful of years, with much of this spending dedicated to CUDs. To date, nearly 85 percent of Vermont’s municipalities and 90 percent of its underserved locations fall within a CUD. 

Caroline Stratton, Assistant Professor in the School of Information at the University of Florida, has published a new article looking at the digital equity plans of four major U.S. cities with the aim of seeing how policy makers understand the genesis of digital inequity in their cities and how they frame solutions for addressing it. She does so with the hopes of offering recommendations for other cities that will undertake these types of efforts in the near future. To do so, “Planning to Maintain the Status Quo? A Comparative Study of Digital Equity Plans of Four Large US Cities” looks at recent-ish plans published in Portland, Oregon, Seattle, Washington, Kansas City, Missouri, and San Francisco, California.

The first third of the study includes a lot about meaning-making and the social construction of understandings of digital inequity that readers can skip without missing the bread and butter of the piece (which begins on page 51). After that, Stratton highlights a few important points that will be useful for cities embarking on digital equity work for the first time.

A Broken Marketplace Requires Community Solutions

First, she says, an understanding of digital inequity doesn’t offer much chance for change without being accompanied by a vision for solving it. Second, better city plans had larger and more inclusive coalitions from the outset, and were tapped into a variety of constituencies that represented a broader swath of lived experiences in these cities. Third, successful plans relied on the advice and participation of nonprofits, libraries, and other trusted community anchor institutions. 

Importantly, Stratton shows that even though “ISPs’ profit-seeking motive may dictate why particular communities lack Internet service entirely, or service that is high-quality and affordable . . . they are spared scrutiny in plans” in many cases. More than 80 million Americans live in areas with a functional broadband monopoly.

The study also points to the reality that digital equity advocates have been describing for decades - that there are a host of other inequities that perpetuate the digital divide. 

Since 1972, the Fort Pierce Utilities Authority (FPUA) has provided gas, electric, water, and natural gas services to Fort Pierce, Florida and surrounding areas. Now, inspired by efforts in cities like Chattanooga, the utility hopes to leverage that expertise to deliver affordable fiber Internet access to the city’s 45,000 residents as part of a significant expansion of its internal fiber network. 

Building on Its I-Net

Since the early 2000s, FPUA has deployed 110 miles of optical fiber via its FPUAnet Communications division. Initially, the project focused on bringing ultra-fast fiber broadband to large businesses, schools, hospitals, and other community anchor institutions. 

In 2018, the city decided to expand its footprint to boost the local economy and cement Fort Pierce’s future reputation as a smart city of the future. First by upgrading the company’s existing utility systems (connected to 30,000 existing customer energy meters), then by utilizing that access to drive expanded fiber connectivity to smaller business and residential customers alike. 

“We wanted to look at what we can do, and what are the needs in the community,” Jason Mittler, FPUAnet manager told me. “We have other local competition…Comcast, AT&T are competitors in the area. But in the realm of symmetrical speeds, no one really offers it.”

Fort Pierce certainly isn’t alone in that regard. Even the notoriously inflated FCC data indicates that most U.S. communities rarely have access to symmetrical speeds of 100 Megabits per second (Mbps) downstream and faster, and competition at those speeds is largely nonexistent. Addressing this market failure created an obvious business expansion opportunity for FPUANet that would not only bring additional value to its existing utility customers in the form of improved reliability and cost savings, but improve regional connectivity while keeping those dollars local