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Building Momentum with CityLink in Wadsworth, Ohio - Episode 438 of the Community Broadband Bits Podcast
This week on the podcast Christopher talks with Steve Lange, IT Manager for the city of Wadsworth (pop. 26,000) in eastern Ohio, which built its hybrid fiber-coax municipal network CityLink back in 1997.
The two talk about the history of the network, its push to bring more competition to the town, and its operational structure — the network, unlike in many places, is separate from the city’s municipal electric department. Christopher and Steve also talk about the phenomenal momentum the network has built over the last few years, almost tripling it subscriber base to 5,400 this year, with Steve attributing this to their focus on thoughtful planning and customer service.
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Listen to other episodes here or view all episodes in our index. See other podcasts from the Institute for Local Self-Reliance here.
Thanks to Arne Huseby for the music. The song is Warm Duck Shuffle and is licensed under a Creative Commons Attribution (3.0) license.
ETI Software Solutions sponsored an event to help untangle the set of considerations facing communities discussing what route they want to take to improve Internet access for families and businesses in the community.
Heather Gold (HBG Strategies) presided over the panel which included ILSR's Christopher Mitchell as well as Ben Fineman, President of the Michigan Broadband Cooperative, Steve Lang, IT Manager for the city of Wadsworth, Ohio and its CityLink Fiber, and Will Aycock, General Manager of the Greenlight Network in Wilson, North Carolina. They cover a lot of ground, from the different models worth considering, to the phases of planning, to financing, construction, and customer service.
Watch the video at ETI's YouTube channel, or below.
The City of Santa Fe is taking first steps to improve the community's Internet choice, quality, and availability. Recently, the City announced that it has chosen a partner for a middle mile investment and will move forward with the $1 million fiber deployment project.
CenturyLink and Comcast serve Santa Fe, home to approximately 70,000 people. Residents and businesses both complain about slow speeds and relatively high costs. Residents pay $50 per month for average speeds of 5 Mbps while nearby Albuquerque pays the same price for 10 Mbps, according to the Santa Fe New Mexican.
CenturyLink owns the sole fiber hut connecting the community with the Internet. The company also owns the line bringing access to the web to downtown, giving it control over data transmittal in the city. A city press release, reprinted at SantaFe.com in May 2013 described the problem:
Every home and most businesses already have two physical routes to the Internet: A telephone line and a television cable...But in spite of this abundance of pathways, there is a crucial missing link in the infrastructure, an enduring legacy of the former telephone monopoly. This missing link spans from the central telephone office to a location about two miles away where several fiber optic cables emerge from the ground after traversing many miles of road, railroad and countryside from remote junctions across the state. Absent this two-mile link, local providers have only one way to connect to the outside world, and must pay a steep toll on the data transmitted over it.
The City recently announced that it would work with local ISP Cyber Mesa to build an independent line from downtown to CenturyLink's fiber hut. The City hopes the line will introduce much needed competition, encouraging better service and prices.