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Loveland On The Trail Of Better Connectivity

Loveland, Colorado, was one of nearly 50 communities that voted to opt out of SB 152 last fall. Ten months later, they are working with a consultant to conduct a feasibility study to assess current infrastructure and determine how best to improve connectivity for businesses and residents.

Examining Assets, Analyzing Options

According to the Request for Proposals (RFP) released in April, the city has some of its own fiber that’s used for traffic control. Loveland also uses the Platte River Power Authority (PRPA) fiber network but wants to enhance service all over the community, focusing on economic development, education, public safety, healthcare, and “overall quality of life.” Community leaders also want recommendations on which policies would encourage more and better service throughout Loveland.

The city has its own electric, water, sewer, wastewater, and solid waste utilities, so is no stranger on operating essential utilities. Approximately 69,000 people live in the community located in the southeast corner of the state.

They want a network that will provide Gigabit (1,000 Megabits per second or Mbps) connectivity on both download and upload (symmetrical) and 10 Gigabit (Gbps) symmetrical connections for businesses and other entities. The network needs to be scalable so it can grow with the community and its needs. Reliability, affordability, and inclusivity are other requirements in Loveland.

Loveland began the process this summer by asking residents and businesses to respond to an online survey. The city will consider all forms of business models from dark fiber to publicly owned retail to open access and public-private partnerships (P3). They should have results by early in 2017, according to the Broadband Initiative Calendar.

Staying Competitive

Rural Georgia, Here's A Survey For Ya!

Georgia has a few areas where businesses and residents can obtain high-quality Internet access, usually from munis, but most of the rural areas of the state are still lacking when it comes to connectivity. In order to find out exactly how big the problem is, state lawmakers are asking rural Georgia residents to complete an online broadband survey.

Asking Rural Residents

State Sen. Steve Gooch told the Gainesville Times, the results will be used by a joint committee of lawmakers who will then make recommendations to the General Assembly next year. “One of the biggest problems I have gotten complaints about from my constituents is the Internet,” he said.

Incumbent Windstream has promised to upgrade in areas of the state, but U.S. Representative Doug Collins from northeast Georgia has fielded calls from constituents that leave him wondering if they will ever live up to those promises:

“It is my hope that this survey truly demonstrates what the broadband experience is like for users in Northeast Georgia. It is one thing to hear promises from the internet service providers, but the truth will lie in the responses of real consumers,” Collins said in a statement to The Times.

“I welcome the state to the fight for rural broadband and look forward to working with them as I continue the effort on behalf of my constituents to get the best service possible. Reliable broadband is critical to growing our economic footprint and the day-to-day functioning of our citizens.”

Take The Survey!

If you are a Georgia resident living in a rural area, take a few moments to fill out the survey here, to let lawmakers know how difficult it is for you to obtain good connectivity. Unless they know the scope of the problem, they will never take steps to fix it.

Trust In Government: Strongest Close To Home

We have recently covered state laws preempting local control, especially in North Carolina and Tennessee. State governments are supposed to be “laboratories of democracy” and municipalities are sub-parts of the state. Preemption is ostensibly to prevent problems, but instead these state laws limit local governments’ solutions for ensuring better connectivity.

At the same time, people trust their local government more than their state government to handle problems. That’s the latest finding from Gallup’s most recent Governance Poll, and that makes sense for all of us following community networks.

It's no surprise that trust starts with local community leaders. We have spoken to a number of public officials that acknowledge that when you know your elected official - perhaps live down the street from them or run into them at the grocery store - it's much easier to know that they share your hopes for the community.

Polls, Trends, and Republicans

Gallup’s September 7th-11th Governance Poll found that 71 percent trust their local government to handle problems, but only 62 percent say the same about their state government. This continues a fifteen-year trend of people putting their faith in local government more than in state government.

Seventy-five percent of Republicans stated that they have a "great deal/fair amount" of trust in local government. (Compare to only 71 percent of Independents and 66 percent of Democrats.)  This corresponds with what we found in January 2015 while analyzing our data. Most citywide, residential, municipal networks are built in conservative cities. They trust local governments to solve connectivity problems when the big providers can't or won't deliver.

Municipal network voting patterns

Image of the graph on trust in local and state governments from Gallup

Connectivity's Community Impact: Looking At The Numbers

People rave about next-generation connectivity’s possibilities in rural economies, but what does that mean for locals? A recent survey quantified the actual impact of a reliable high-speed Internet connection in an underserved area.

Central Minnesota telephone cooperative, Consolidated Telephone Company (CTC), released the results of an impact survey on their newest fiber Internet service customers. CTC had extended their Fiber-to-the-Home (FTTH) network to an underserved area south of Brainerd, with funding from a 2015 state broadband grant.

A Positive for Small Businesses and Farms

The survey of the CTC customers in the grant footprint highlighted the importance of connectivity for the community. Forty percent reported that they could not live in a home without a reliable high-speed connection. At the same time, fifty-six percent of the CTC customers currently use their home Internet connection for work purposes.

The new connectivity had a positive impact on small businesses and farms. More than twenty percent of the CTC customers maintain a home-based business or farm, and thirty-six percent of them reported that Internet service reduced their overall operating costs. Meanwhile, nine percent of all the CTC customers surveyed stated that they plan to start a home-based business in the next few years.

Reaching Goals

These results are especially refreshing for the Border-to-Border Broadband Grant program. CTC received more than $750,000 from the program in 2015 to improve connectivity for telecommuting and home-based businesses in the area. 

The previously underserved area sits south of Brainerd and extends to Fort Ripley. To encourage survey responses, CTC offered the chance to win an iPad and sent reminder postcards and emails to their customers. Twenty-eight percent of CTC’s customer base in that area took the survey either online or over the phone

The Co-op Perspective

Madison, Wisconsin, Gets Serious About Municipal Fiber

The City of Madison, Wisconsin is one step closer to constructing a citywide municipal fiber network after obtaining the results from a broadband feasibility study. The consulting firm hired in December 2015 recently completed the study and made it available to the city’s Digital Technology Committee and the public.

The report recommends Madison build an open access dark fiber network and engage a partner to offer services to subscribers via the infrastructure. Westminster, Maryland, and Huntsville, Alabama, use the same approach with partners Ting and Google Fiber. Madison’s network would build on the existing Metropolitan Unified Fiber Network (MUFN), a smaller fiber network that was funded with stimulus dollars through the 2009 American Recovery and Reinvestment Act (ARRA). It connects public institutions such as the University of Wisconsin, Dane County, hospitals, K-12 schools, and DaneNet, which is made up of 28 community groups serving low income families and seniors. 

Consultants suggest Madison retain ownership of the infrastructure in order to maintain control of the asset and the city's future connectivity. The City would fund the $150 million cost of building a dark fiber network and their private partner would contribute an estimated $62 million to connect properties. Consultants envision the partner responsible for cable to residences and businesses, network electronics, and consumer electronics, bringing the total cost for the project to approximately $212 million.

"Now here’s the key: that’s a lot of money. The report talks about how to get it and we can bond and do a lot of other things, but it basically says to make this happen, you need a private partner," said Barry Orton, a member of the Digital Technology Committee. Orton went on to say that a more specific cost estimate, including identification of partners, would be forthcoming, as soon as Spring 2017.

An Ongoing Project

Preliminary Study Puts Charles City Back on Track to Digital Self-Determinism

Local officials in Charles City, a town of 7,500 in northeastern Iowa, approved a preliminary study of community broadband interest late last month. The study will determine whether additional funds should be allocated toward a more comprehensive study. This announcement comes on the heels of increased regional interest in the Iowa Fiber Alliance, a proposed multi-community fiber ring. 

The preliminary study will cost the city $18,500 and should be completed before the end of the summer. The Community Broadband Engagement and Education Project seeks to engage key community stakeholders, educate the public on high-speed community networks, and ultimately measure the interest of local residents, businesses, and government leadership. 

Third Time’s the Charm

Local interest in community networks has peaked twice in the past decade. In 2005, Charles City residents approved a referendum to create a telecommunication utility with a 62 percent majority. Under threat of losing revenues to a community network, incumbent Internet service providers (ISPs) promised local officials that they would improve the network. Stopgap measures from Mediacom and CenturyLink marginally improved local connectivity in the short-term, but Charles City residents soon realized that they hadn’t escaped the letdowns of the telecom octopus. 

TN Study Suggests Stamping Out State Barriers

The results of a statewide Tennessee survey on residential and business connectivity are in and they ain't pretty. Thirteen percent of the state - more than 834,000 people - don’t have access to 25 Megabits per second (Mbps) download and 3 Mbps upload, which is the FCC's definition of broadband. Authors of the study make a number of recommendations, the first of which is removing state barriers that stifle Internet infrastructure investment.

"...A More Open Regulatory Environment"

The study, commissioned by the state’s Department of Economic and Community Development (TNECD) earlier this year, includes feedback from more than 23,000 households and businesses. 

From page 13 of the report:

The State of Tennessee could consider lifting administrative burdens and restrictions to broadband infrastructure investment to fostering a more open regulatory environment. 

In the report, the authors provide detailed reasoning for why the state should embrace an open regulatory environment to encourage competition. They note that state barriers impact electric cooperatives, municipalities that operate electric utilities and cannot expand beyond their own service areas, and municipalities that do not operate electric utilities but can only build telecommunications infrastructure in unserved areas with a private partner.

The FCC came to the same conclusion in February 2015 and rolled back Tennessee state laws in order to encourage competition. Tennessee is leading the charge against the FCC's decision with North Carolina (even though NC's Attorney General criticized the law). The parties have filed briefs, attorneys have presented oral arguments, and now the Sixth Circuit Court of Appeals is considering the case.

Old Town, Orono Release Broadband Survey in Maine

Nonprofit Old Town Orono Fiber (OTO Fiber) is awaiting responses to a recently posted broadband survey. A fiber-optic network is in the works for both Orono and Old Town, but funds are limited. Local officials seek input from local residents and business to “determine both the interest in this project and where the Internet infrastructure would need to be established.”

Approximately 7,800 people live in Old Town; a little over 10,000 people are in Orono and there are also over 11,000 University of Maine students who attend classes there.

Old Town, Orono, and the University of Maine lost a funding battle against Time Warner Cable in 2015. That incident dealt with an area where only about 320 potential subscribers could be served with approximately four miles of fiber. A recent $250,000 grant from the Northern Border Regional Commission put the consortium back on track to finish that project. OTO Fiber is now gathering more information about where to best deploy a broader network; they have funding for about six miles of fiber in each community.

Locals are enthusiastic about high-speed fiber’s potential benefits to the community. OTO Fiber’s survey page states, 

“The purpose of having this infrastructure in our community is to bolster existing businesses that can take advantage of this connectivity and to attract and foster entrepreneurs, students and recent graduates to create new businesses and enterprises that rely on high-bandwidth connectivity. To help us advance this project, please complete one or both of the following surveys.”

A fast, reliable, affordable connection can promote job growth and keep college-age talent in the region. Residents can look forward to symmetrical high-speed connections (the same speeds on the upload and the download) that will open the door to improved video streaming, telemedicine, virtual reality gaming, and a number of other high bandwidth technologies.

Tennessee Potential Partnership Between Morristown Muni and AEC Co-op - Community Broadband Bits Podcast 203

In Tennessee, this month marks 10 years of Morristown Utility Systems delivering fiber-optic triple-play service to the community, including great Internet access. But those living just outside the city and in nearby cities have poor access at best. MUS General Manager and CEO Jody Wigington returns to our show this week and we also welcome Appalachian Electric Cooperative (AEC) General Manager Greg Williams to discuss a potential partnership to expand Morristown services to those that want them. As we have frequently noted, Tennessee law prohibits municipal fiber networks from expanding beyond their electric territories. The FCC decision repealing that favor to the big cable and telephone company lobbyists is currently being appealed. But Tennessee also prohibits electrical co-ops from providing telephone or cable TV service, which makes the business model very difficult in rural areas. Nonetheless, MUS and AEC have studied how they can team up to use the assets of both to deliver needed services to those outside Morristown. We discuss their plan, survey results, the benefits of working together, and much more. 

This show is 24 minutes long and can be played on this page or via Apple Podcasts or the tool of your choice using this feed

Transcript below. 

We want your feedback and suggestions for the show-please e-mail us or leave a comment below.

Listen to other episodes here or view all episodes in our index. See other podcasts from the Institute for Local Self-Reliance here.

Thanks to Forget the Whale for the music, licensed using Creative Commons. The song is "I Know Where You've Been."

Online Survey Tool Helps Communities Assess Broadband Quality

How good is Internet service in your community? 

The question may seem simple, but the answer isn’t always straight forward, according to a recent blog post from Blandin on Broadband. There is more to consider than just availability or speed. “A multitude of factors come into play.”  

Now, a Twin Cities-based consultant who has worked extensively with the Blandin Foundation has created an online Community Broadband Assessment tool designed to help cities and towns determine how their Internet service compares to other communities. The Community Broadband Infrastructure and Services Assessment Tool can be found at the Minnesota Broadband Coalition website.

Coleman Crafts Assessment Tool 

Bill Coleman, told us he recently came up with the idea for the survey after talking with several people from outstate counties and towns and rural advocacy groups. “There is a surprising lack of information about broadband quality” in Minnesota, said Coleman, whose consulting firm assists clients develop and implement programs of broadband infrastructure investment and technology promotion and training. “We are trying to coordinate the rural voice around broadband.” 

The Broadband Coalition noted that Coleman’s assessment tool:

“[W]ill help local leaders investigate, consider, understand and discuss the state of the community’s broadband infrastructure and services. This tool incorporates measures of broadband speed, ubiquity, competition, redundancy and partnership.  In many areas, community broadband consideration has moved beyond the city limits to the community’s market area or to individual townships, the entire county or tribal reservation.  This tool allows analysis at any geography, recognizing that larger geographies are likely to have wide variations in broadband availability. “

Comparing Communities on Broadband 

According to the Blandin blog: