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Bring The Story Of Wilson And Pinetops To Your Community

The future of high-quality Internet access in Pinetops, North Carolina, is precarious. Nearby Wilson’s municipal fiber network, Greenlight, provides gigabit connectivity for now, but a series of federal level decisions could change the situation at any moment. Now the story of these two communities and their fight for local telecommunications authority has come to life in the film Do Not Pass Go. Local communities can schedule a screening of the documentary. Watch the trailer below.

A Story Worth Telling

Cullen Hoback’s film tells the story that made national news and that we’ve shared as events unfolded.

Wilson, North Carolina’s municipal Fiber-to-the-Home (FTTH) network has benefitted residents, businesses, and institutions in Wilson since 2008. Neighboring rural towns, including Pinetops, had asked Wilson to expand in order to obtain better Internet access but state law precluded Wilson from serving beyond county borders.

When Chattanooga decided to challenge Tennessee’s law that had a similar effect, Wilson joined the motion to the FCC in 2015. The Commission struck down both laws and Wilson took the opportunity to expand service to Pinetops, the small mountain town of about 1,400 people. Pinetops businesses and residents immediately felt the improvement with FTTH. They experienced economic development opportunities and municipal facilities functioned more efficiently.

Pinetops Will Stay Connected In North Carolina

It’s been a long road for Pinetops, North Carolina, as they’ve sought better connectivity in their rural community. After dramatic ups and downs, the community seems to have finally found a tepid resolution. Greenlight can, for now, continue to serve Pinetops.

With Conditions

On June 28th, the General Assembly passed HB 396, which allows Wilson’s municipal network, Greenlight, to continue to provide gigabit connectivity to the town and to Vick Family Farms but establishes conditions. If or when another provider brings Fiber-to-the-Home (FTTH) service to Pinetops, Wilson has 30 days to end service as customers transition to the new provider. Until a different provider comes to Pinetops, Greenlight will continue to offer its gigabit connectivity to the approximately 600 households and premises in the community of about 1,300 people.

In addition to premises in the town of Pinetops, Greenlight is serving Vick Family Farm, a local potato manufacturer. When the business obtained access to high-quality Internet access, they were able to expand their business internationally; they invested in a high tech distribution facility. The facility requires the kind of capacity they can only get from Greenlight.

Community leaders in Pinetops are relieved they don’t have to give up fiber connectivity, but they’re happy with the service they get with Greenlight and would rather stick with the muni.

“Although not the solution we expected, we are pleased this bill allows us to continue to leverage Greenlight’s next generation infrastructure as we focus on growing our community,” said [Town Commissioner Suzanne] Coker-Craig. “Hopefully, no other provider will exercise the option to build redundant infrastructure that our community neither wants nor needs. Pinetops has made it clear that we want the quality and speed of service that only Greenlight can provide.”

Read the text of the bill here.

Legislative Relief For Pinetops In Sight

Since August 2016, the small community of Pinetops has been on the verge of losing their best connection to the 21st century - high quality Internet access. The North Carolina Legislature has a chance to change all that this session with legislation that will carve out an exception to restrictive state laws that prevent a local municipal provider from serving this rural town.

The State Blocks Service

When the U.S. Court of Appeals for the 9th Circuit reversed the FCC’s preemption of state law restricting geographical reach of broadband from municipal electric utilities, Pinetops was in a pickle. Nearby Wilson had extended its Greenlight high capacity Fiber-to-the-Home (FTTH) service to the tiny community where residents and businesses were still slumping on DSL, dialing up, or not connected at all. The court’s reversal required the city of Wilson to risk losing their ability to serve their own community if they continued to do business as a provider for Pinetops.

The only way Pinetops and another customer outside Wilson County - Vick Family Farms - could continue with Greenlight was when the City Council voted to continue temporary service at no charge. Elected officials made the decision based on the expectation that legislators would introduce proposals to carve out exceptions for both Pinetops and the Vick Family Farm, commercial potato farm also located outside of Wilson County. Last week, they made good on that promise.

Reps Step In To Help

Blair Levin Urges Repeal of North Carolina's Restrictive HB129

At a recent WRAL TechWire event, former Federal Communications Commission (FCC) chief of staff Blair Levin urged North Carolina communities to seek a repeal of a state law that restricts local telecommunications authority, reports WRAL TechWire.

“When the new General Assembly returns to Raleigh, tell the assembly to tear down the law that prevents faster, cheaper broadband,” Levin said in a keynote address at the WRAL TechWire Executive Exchange in Wilson, N.C. Wilson's municipal Greenlight network is among the first in the nation to offer high-quality Fiber-to-the-Home (FTTH) Internet access.  

Currently, North Carolina law HB 129 prevents Wilson from expanding its Internet access service area beyond Wilson County and discourages other communities from investing in similar infrastructure. HB 129 was the subject of a legal battle when the city of Wilson (pop. 50,000) wanted to provide Internet access to neighboring Pinetops (pop. 1,400) and other communities beyond the limitations of the state law. They challenged the law, as did Chattanooga, which faced slightly different restrictions in Tennessee.

In February of 2015, the FCC ordered that Wilson could serve communities beyond the county borders, but both states appealed, challenging the agency's authority. The federal appeals court reversed that ruling in August 2016.

Under the provisions of the North Carolina law, Wilson could lose it's exemption to offer service at all, but by temporarily providing free telephone and Internet access to Pinetops, they protect their exemption. Two state legislators have vowed to take action and try to get the state law changed during the next legislative session.

Pinetops Threatened by Hurricane and NC Legislature - Community Broadband Bits Podcast 226

Pinetops, a town of about 1,300 outside Wilson, North Carolina, is suffering a double calamity as Hurricane Matthew has left floods and incredible damage in its wake. Less natural but no less frustrating is the unforced error by the North Carolina Legislature in effectively prohibiting municipal broadband networks.

This week, we have a doubleheader interview with Will Aycock, the General Manager of Wilson's fiber-optic Greenlight service, and Suzanne Coker Craig, a local business owner and town council member. They talk discuss the devastation from the hurricane and the threat from the town's only broadband provider being forced to leave town by an ill-conceived state statute.

We often talk about how important modern Internet networks are, but the Pinetops reaction to this storm is a stirring reminder of how true that is. Whether it was as the hurricane approached, hit, or left town, local leadership had to continue fighting to retain Wilson's Internet service because it is that important to them.

Fortunately, Wilson has announced that it will not cut off Pinetops as expected. Instead, it will offer free service, which is not prohibited by current law. Wilson is generously giving the state six months to fix the law so Pinetops is not economically harmed by losing high quality Internet access.

This show is 28 minutes long and can be played on this page or via Apple Podcasts or the tool of your choice using this feed

Transcript below. 

We want your feedback and suggestions for the show-please e-mail us or leave a comment below.

Listen to other episodes here or view all episodes in our index. See other podcasts from the Institute for Local Self-Reliance here.

Thanks to mojo monkeys for the music, licensed using Creative Commons. The song is "Bodacious."

Transcript: Community Broadband Bits Episode 226

This is episode 226 of the Community Broadband Bits Podcast. Joining Christopher Mitchell are Will Aycock and Suzanne Coker Craig. They discuss the situation in Greenlight and Pinetops as well as the importance of connectivity during the recent hurricane. Listen to this episode here.

Suzanne Coker Craig: We just think it's phenomenally important to our town, to really the existence and survival of our town.

Lisa Gonzalez: This is episode 226 of the Community Broadband Bits Podcast from the Institute for Local Self-Reliance. I'm Lisa Gonzalez. As many of our listeners know, in February 2015, the FCC issued an order that preempted restrictive state laws in Tennessee and North Carolina. The FCC's order allowed Greenlight, the municipal network developed by Wilson's electric utility, to expand its Internet access, telephone and video services outside of Wilson County. Pinetops, a small community of about 1300 residents, was connected soon after the FCC ruling and the community, its businesses and residents, finally received the high quality connectivity they needed to step into the 21st century. This last August, the order was reversed by the 6th Circuit for the US Court of Appeals. Wilson had to stop offering service to Pinetops or risk losing the exemption to the state law. In other words, stop serving Pinetops or the state would shut them down completely. In this interview, Chris talks with Will Aycock, Greenlight's General Manager, and later, Suzanne Coker Craig, a Pinetops business owner and town commissioner. Will describes a situation in the area, especially since the onset of Hurricane Matthew, which has hit Pinetops hard, and how Wilson found a way to continue to help its neighbor. Suzanne describes what it was like before the community had high quality services from Greenlight. She also describes how important the services are for the town, and how Greenlight has gone above and beyond to help the people of Pinetops. Now, here's Will Aycock, General Manager of Greenlight, and Suzanne Coker Craig, Pinetops' Town Commissioner and local business owner.

Wilson To Offer Greenlight To Pinetops At No Charge

The town of Pinetops, North Carolina, has a six-month reprieve.

On October 20, the Wilson City Council voted to continue to provide telephone and Internet access to customers outside of Wilson County, which includes Pinetops, for an additional six months at no charge. As we reported earlier, the City Council had been backed into a corner by state law, which would force them to discontinue Wilson’s municipal Greenlight service, or risk losing their exemption entirely.

In August, the Sixth Circuit for the U.S. Court of Appeals reversed the FCC decision to preempt North Carolina’s state law that prevented Greenlight from serving nearby Pinetops. When Hurricane Matthew struck Pinetops, however, the Wilson community could not fathom piling yet another burden - lack of high-quality Internet access - on the struggling rural community.

"We Cannot Imagine..."

After examining the law and reaching out to state leaders, Wilson’s elected officials chose to provide services at no charge while state legislators work to change the current harmful state law. Once again, a community that offers publicly owned connectivity proves that there is more to the venture than profit. From a Wilson press release:

"Our broadband utility has always been about bringing critical infrastructure to people, improving lives and communities,” said Grant Goings, Wilson City Manager. “We cannot imagine being forced to disconnect people and businesses that need our services. We are thankful that, in partnership with our phone service provider, we have identified a way to keep folks connected while Rep. Martin and Sen. Brown work to fix this broken State law."

Blair Levin In Wilson For Nov. 4 Event On Greenlight

A North Carolina regional tech news publication will host a program on Greenlight, the publicly owned and built fiber optic network of Wilson, North Carolina (pop. 50,000) whose gigabit Internet service has helped transform the community’s economy. 

WRAL TechWire’s next Executive Exchange event titled “Building a gigabit ecosystem” will look at how Wilson built its fiber optic system, "turning the one-time tobacco town into North Carolina’s first Internet ecosystem." The event begins at 8 a.m. Friday, Nov. 4 at the Edna Boykin Cultural Center; broadband expert Blair Levin is scheduled to give the keynote address. Levin is former chief of staff at the Federal Communications Commission.

Levin has also been a guest on the Community Broadband Bits podcast, visiting us for episode #132 to discuss private vs. public ownership and episode #37 to talk about GigU.

Besides Levin’s keynote speech, the TechWire program also will include a live "fireside chat" about Greenlight with Wilson City Manager Grant Goings and panel discussions.

You can find out more about the program and reserve a spot online.

Transcript: Community Broadband Bits Episode 224

This is episode 224 of the Community Broadband Bits Podcast. ILSR research associate and MuniNetworks.org writer, H.R. Trostle, joins the show to discuss the recent report on North Carolina's connectivity and the importance of cooperatives. Listen to this episode here.

 

H.R. Trostle: The telephone cooperative are very used to serving these very sparsely populated rural areas in North Carolina. That's what they were designed to do. That's why they were made.

Lisa Gonzalez: This is episode 224 of the Community Broadband Bits Podcast from the Institute for Local Self-Reliance, I'm Lisa Gonzalez. Recently, we released a report focusing on the availability of high-quality Internet access in North Carolina. H.R. Trostle, a research associate at the Institute and one of our authors on MuniNetworks.org, analyzed data from several different sources and she's talking to Chris this week to discuss her conclusions. She and Chris, who co-authored the report with her, discovered that municipal networks and cooperatives have an important role to play in North Carolina. Take a few minutes to check out the report and check out the detailed maps that show the results of their analysis. The report is titled North Carolina Connectivity: The Good, The Bad, and The Ugly. It's available at ILSR.org and MuniNetworks.org. Now here are Chris and H.R. Trostle, from the Institute for Local Self-Reliance, discussing in detail their recent report and their findings on Internet access in North Carolina.

Christopher Mitchell: Welcome to another edition of the Community Broad Bits Podcast. Coming to you live today from the Institute for Local Self-Reliance offices in Minneapolis, with H.R. Trostle, the co-author of our new report on North Carolina. Welcome to the show.

H.R. Trostle: Thanks Chris, it's great to be here.

Christopher Mitchell: Hannah.

H.R. Trostle: Hi.

Christopher Mitchell: I thought we would start with a broad overview of what did the report cover.

North Carolina Connectivity: The Good, The Bad, and The Ugly

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North Carolina's digital divide between urban and rural communities is increasing dangerously in a time when high quality Internet access is more important than ever. Rural and urban areas of North Carolina are essentially living in different realities, based on the tides of private network investment where rural communities are severely disadvantaged. The state has relied too much on the telecom giants like AT&T and CenturyLink that have little interest in rural regions.

Download the Report

The state perversely discourages investment from local governments and cooperatives. For instance, electric co-ops face barriers in seeking federal financing for fiber optic projects. State law is literally requiring the city of Wilson to disconnect its customers in the town of Pinetops, leaving them without basic broadband access. This decision in particular literally took the high-speed, affordable Internet access out of the hands of North Carolina's rural citizens.

The lengths to which North Carolina has gone to limit Internet access to their citizens is truly staggering. Both a 1999 law limiting electric cooperatives' access to capital for telecommunications and a 2011 law limiting local governments' ability to build Internet networks greatly undermine the ability of North Carolinians to increase competition to the powerful cable and DSL incumbent providers. 

In the face of this reality, the Governor McCrory's Broadband Infrastructure Office recommended a "solution" that boils down to relying on cable and telephone monopolies' benevolence. What this entire situation comes down to is a fundamental disadvantage for North Carolina's rural residents because their state will not allow them to solve their own problems locally even when the private sector abandons them.