kentucky

Content tagged with "kentucky"

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Home Security Firm ADT Opposes Kentucky Bill to Eliminate Landlines

In February, we reported on another attempt by AT&T, Windstream, and Cincinnati Bell, to eliminate plain old telephone service (POTS) in Kentucky. According to Mimi Pickering from the Rural Broadband Policy Group, AT&T's SB 99 is quickly moving ahead and may even be up for a full House vote at any time.

Kentucky has fought to save its landlines for three years in a row. Many of us only think of landlines as a way to speak with loved ones, but for the isolated, elderly, and those that face daily health hazards, a landline is also a lifeline.

We recently learned that home security firm ADT submitted a letter opposing the passage of SB 99 because many business and residential customers rely ADT's technology designed for traditional landlines. Even thought the letter is dated March 4th, it only recently came to light. The letter states:

Many of our customers, like the one who alerted ADT to this bill, rely on POTS to carry alarm signals to and from monitoring companies like ADT.  Some also use POTS for their Personal Emergency Response Systems (PERS) and medical alert services.  ADT accepts that the transition from POTS is a natural progression towards new technology, and is actively working to develop best processes and an acceptable timeline where POTS is discontinued; however, the safety of everyday Kentuckians could be jeopardized if this is not done in a pragmatic, thoughtful way.

Kentuckians can weigh in on this bill by calling the toll free message line at 800-372-7181 and tell House leadership and their legislator to oppose SB 99.

Lexingtonians Consider Municipal Network Options in Kentucky

Community leaders in Lexington are the latest to stand at a fork in the broadband road. In September, the franchise agreement between the Lexington-Fayette Urban County Government (LFUCG) and Time Warner Cable expired, resulting in a month-to-month agreement continuation. As they negotiate a new contract, local citizens have called for consideration of a municipal network.

When the contract was originally negotiated in the 1990s, the community was primarily interested in cable TV servce. As broadband has become critical infrastructure for residents, businesses, and government, the community's focus shifted. Lexington customers have complained repeatedly about Internet and cable TV service from Time Warner Cable. A February Kentucky.com article noted that local consumers complained over 300 times to Lexington's Urban County Government, the entity responsible for contract negotiations. According to the article:

The biggest single category of complaints was about price and the volatility of monthly rates. Other complaints were that the cable TV service "repeatedly fails, resets or freezes"; that there was an extended wait time and/or "unhelpful responses" in customer service; and that email and Internet "had declined in service" and showed "significantly slower service."

The City Council considered the situation bad enough to debate whether or not to appoint an ombudsman to advocate for Lexington consumers.

The community wonders how the proposed merger between Time Warner Cable and Comcast will impact their current service. While the Vice Mayor seems to think it is an "almost golden opportunity" to deal with a different provider, local citizen Roy M. Cornett has a different perspective. He wrote for Business Lexington.com:

Kentucky Municipal Utilities Association Passes Resolution Favoring Local Control in Telecommunications

We recently reported that local leaders in Chanute and Westminster had passed resolutions supporting the FCC as it considers its authority. The Kentucky Municipal Utilities Association (KMUA) passed a similar resolution on February 28th.

KMUA members include 45 city-owned utilities including electricity, water, wastewater, natural gas, and telecommunications services. Members include places our readers are familiar with - Franklin, Glasgow, and Russellville - in addition to a lengthy list of other Kentucky communities.

The KMUA is publicly offering its support to the recent court decision finding that the FCC has the authority to remove or prevent state barriers.

The resolution reflects one of the KMUA credos, as listed on their website:

KMUA opposes any action, legislative or administrative, which would curb, limit, or remove local control of the operations of municipal utilities from their citizen owners. 

We expect to see more resolutions like this as communities decide to go on record. The language is very similar to the Chanute and Westminster resolutions. We have made the document available below.

Big Incumbents At It Again In Kentucky; Mimi Pickering in the Richmond Register

Yet again, lobbyists from AT&T, Windstream, and Cincinnati Bell are lobbying state elected officials under the false guise of improving communications in Kentucky. In a Richmond Register opinion piece, Mimi Pickering from the Rural Broadband Policy Group revealed the practical consequences of Senate Bill 99.

Republican Senator Paul Hornback is once again the lead sponsor on the bill. As usual, backers contend the legislation moves Kentucky communications forward. Last year, Pickering and her coalition worked to educate Kentuckians on SB 88, that would have eliminated the "carrier of last resort" requirement. We spoke with Pickering about the bill in Episode #44 of the Broadband Bits podcast. They had a similar fight in 2012.

In her opinon piece, Pickering describes the practical effect of this policy change:

It would allow them to abandon their least profitable customers and service areas as well as public protection obligations. But it is a risky and potentially dangerous bet for Kentuckians. Kentucky House members should turn it down.

Everyone agrees that access to affordable high-speed Internet is a good thing for Kentucky. However, despite what AT&T officials and their numerous lobbyists say, SB 99 does nothing to require or guarantee increased broadband investment, especially in areas of most need.

AT&T Kentucky President Hood Harris claims that current Kentucky law prevents the company from investing in new technology. As Pickering points out, AT&T refused to build in unserved areas when offered federal funds. Those funds came with minimum obligations; AT&T was not interested.

High Speed in the Blue Grass State: Russellville's Gig

The Logan Journal recently reported that the Russellville Electric Plant Board (EPB) now offers gigabit service to local businesses. The article notes that Net Index, an online tool to measure download and upload speeds, recognizes EPB as the first Gig city in Kentucky. To learn more about the community and its network, we talked with Robert White, General Manager of EPB.

The community of 7,000 is the county seat of south central's Logan County. Russellville is located in the center of several other larger communities: Nashville, Bowling Green, Hopkinsville, and Clarksville, Tennessee. Manufacturing has been a large part of the local economy for generations, but community leaders recognize the vulnerability of a narrow economic base. In order to encourage a versatile economy, Russellville invested in its telecommunications utility.

The community wants to encourage small business while simultaneously providing manufacturers the connectivity they need. Leadership sees the ability to remain competitive directly tied to their network. In addition to the economic development opportunities a fiber network can provide, communities like Russellville rely on electricity revenue from large consumers. Retaining the large electric consumers that also provide jobs in the community is a must.

Russellville's electric utility created a strong advantage when it was time to venture into telecommunications. EPB had already established a strong relationship with its Russellville customers, says White, and locals felt they could trust their municipal electric provider.

Meet Russellville, Kentucky's Broadband Speed Leader - Community Broadband Bits Podcast #82

The municipal electric utility in Russellville has launched Kentucky's first citywide gigabit service on its FTTH network. Russellville Electric Plant Board General Manager Robert White joins us to share their motivations for building a fiber network. The utility had originally offered some telecommunications services over a wireless system but recognized the need for a more robust fiber system, in part because of the lack of investment in modern telecommunications by incumbent cable and telephone providers. Now Russellville has much better options for residents, local businesses, and schools. We expanded on this interview with a mini case study of their network. Read the transcript of our conversation here. We want your feedback and suggestions for the show - please e-mail us or leave a comment below. Also, feel free to suggest other guests, topics, or questions you want us to address. This show is 15 minutes long and can be played below on this page or via iTunes or via the tool of your choice using this feed. Listen to previous episodes here. You can can download this Mp3 file directly from here. Find more episodes in our podcast index. Thanks to Haggard Beat for the music, licensed using Creative Commons.

Billy Ray on the Origins of the First Muni Broadband Network: Community Broadband Bits Episode #74

Last month, we unveiled a video teaser of our interviews in Glasgow, Kentucky over the summer regarding its municipal broadband network. This week our podcast features a few clips from those interviews with Billy Ray, the Superintendent of Glasgow's Electric Plant Board. He offers more context on the history of their network, including how they became "savvy marketers" when faced with stiff competition from Telescripts - a cable company that cared nothing for Glasgow until they dared to build a rival system operated for community benefit. He details how they began producing local content and the surprisingly most popular show they developed - what would eventually come to be known as "reality TV." We thank Media Working Group, our partners in this documentary for the high quality interviews. Read the transcript from this episode here. We want your feedback and suggestions for the show - please e-mail us or leave a comment below. Also, feel free to suggest other guests, topics, or questions you want us to address. This show is 10 minutes long and can be played below on this page or via iTunes or via the tool of your choice using this feed. Listen to previous episodes here. You can can download this Mp3 file directly from here. Find more episodes in our podcast index. Thanks to Haggard Beat for the music, licensed using Creative Commons.

Billy Ray on the Origins of the First Muni Broadband Network

During the summer, I spent two days in Glasgow, Kentucky, to learn about the first municipal broadband network in the country. I believe it also became the first community in the US to have broadband access available universally within the town.

Working with the Media Working Group, we recorded several interviews with people there, including a lot of time with Electric Power Board Superintendent Billy Ray. Billy Ray has been a key proponent of local self-reliance and a pioneeer of community owned networks.

Below, we pulled out a few snippets of our interview talking about the origins of the Glasgow network. All of our stories about Glasgow are available here.

Glasgow EPB Helps Community Hospital Expand

When a local hospital saw an opportunity to deliver services from an abandoned big box store, the community broadband network sealed the deal with connectivity both advanced and affordable. That store had been an anchor for nearby businesses; allowing it to remain empty put them at risk. In 2011, officials from T.J. Samson Community Hospital approached the Glasgow Electric Plant Board (EPB) to inquire about the feasibility of connecting the hospital and other facilities to an abandoned shopping plaza which once housed a Wal-mart. The officials were interested in converting the old shopping plaza into a state-of-the-art healthcare facility. But that would only be possible if the the abandoned shopping plaza could be connected to existing facilities with an advanced fiber optic network, including multiple diverse routes to assure the necessary level of reliability. Hospital officials ultimately asked EPB to provide a redundant 10-gigabit network interconnecting all of their facilities with the abandoned shopping plaza and EPB's network operating center. The hospital needed advanced connectivity for advanced telemedicine practices, such as sharing high-resolution images and transferring large data patient files. The hospital also needed a collocation deal with EPB in order to install mirrored servers in a safe, storm-hardened facility. Asked about the decision to meet the hospital’s request, Billy Ray, CEO of the EPB said "We knew it was us or nobody. It would’ve been cost prohibitive for the private sector to do the job, if they would bother at all." The converted shopping plaza, now known as the T.J. Samson Health Pavilion, added 126,000 square feet to its capacity that houses 30 new physicians' offices, advanced diagnostics, preventative treatment and educational services. The $36-million project also created administration and healthcare related jobs while reinforcing the basic infrastructure of the community. And it was all made possible by Glasgow’s public utility having the flexibility and public interest mandate to serve the community first, rather than focusing on short term profits.

Catching Up on Clarksville - Community Broadband Bits Episode #51

Clarksville is the fifth largest city in the state but was among the first networks in nation to offer symmetrical fast connections with a 10 Mbps basic offering when it launched. Christy Batts, Broadband Division Manager of Clarksville Department of Electricity, joins us to share some of the lessons learned and successes from Clarksville, which is now offering a gigabit everywhere in the community. Clarksville has a significant population attached to a military base, which results in significant churn - meaning frequent connect and disconnect requests. High churn is costly to utilities. But having its own fiber network helps to keep costs lower for other utility services as well as benefiting the community. However, Clarksville also had some difficulties that led to a large change in management. Though the network has not been subsidized in any way, it is only now on track to be where the utility wants it to be financially. And finally, Christy Batts offers some thoughts on how to engage a local Chamber of Commerce. Read the transcript from our discussion here. This show is 25 minutes long and can be played below on this page or subscribe via iTunes or via the tool of your choice using this feed. Search for us in iTunes and leave a positive comment! Listen to previous episodes here. You can can download this Mp3 file directly from here. Find more episodes in our podcast index. Thanks to Eat at Joe's for the music, licensed using Creative Commons.