Residents and businesses in the rural Massachusetts Town of Greenfield are in the process of gaining faster and more affordable Internet service thanks a new municipally-owned hybrid fiber-wireless network. In November, more than 80% of voters passed a ballot referendum to authorize the city to create a nonprofit entity to construct and operate the network.

While scheduled completion is not until spring 2017, some customers will be able to start service during the network’s construction period starting in July. Thanks to the Greenlight pilot program, customers and network operators are already experiencing the new service. Upon completion of an engineering study to iron out the precise plans for the network, the city will start construction of the 80- to 100- mile fiber network. There will be as many as 1,000 wireless access points.

How Does it All Work?

Residents and businesses seeking the fastest available connection to the network will install an antenna on their property. Although prices for the antenna-based service have not yet been determined, the likely base charge for a symmetrical 25 Megabits per second (Mbps) connection will be $29.99 per month. The city expects to offer speeds as fast as 1 Gigabit per second (Gbps). The network will provide Internet, telephone service, and possibly video.

Customers seeking basic Internet access will be able to connect directly to the access points from their personal wireless devices for as little as $9.95 per month. A consultant for the project said that low income residents in the city may be able to get almost free access to this lowest tier plan after reimbursement through Lifeline, an FCC program that provides a subsidy to all low income Internet users.

The town is providing an upfront loan from the general fund of $5 million to pay for the network. Prices for access to the network may decrease as new customers sign up and revenues grow. Eventual profits from the network could also go back into the town’s general fund to spend down the initial loan.

It wasn’t just Colorado cities and counties along with Iowa communities voting this week. Back east, Greenfield, Massachusetts also rushed to the polls to support local Internet choice.

Greenfield is planning to use a combination of fiber and Wi-Fi to deliver services - an approach that has had limited success in the past due to the technical limitations of Wi-Fi. 

The Vote

At Tuesday’s Annual Meeting, residents voted on the future of high-speed Internet access in the town. The referendum, the first step in creating a municipal broadband network, saw a landslide victory. 

The people gave a resounding message that they wanted to pursue a network: 3,287 people voted in favor; only 696 were opposed. According to the local paper the Recorder, this nonbinding ballot referendum allows the town to create a nonprofit to run the municipal broadband network. 

Currently there is a pilot program on two streets – giving residents a taste of community-owned high-speed Internet. This pilot program started in mid-October and provides free Wi-Fi on Main and High Streets. If voters had rejected the ballot referendum, the town would have ended the pilot program and only created an institutional network for the municipal and school buildings. Now, with the referendum passed, they can implement the plan for high-speed Internet access.

The Plan for Broadband

A few weeks ago, Harvard’s Berkman Center for Internet and Society released a report that documents the achievements of Holyoke Gas & Electric (HG&E) Telecom, a municipal electric utility that now provides fiber-optic broadband Internet to local businesses in several western Massachusetts towns. The utility’s move into fiber-optics has led to municipal savings for the City of Holyoke, as well as increased high-speed access in neighboring cities, and driven economic development. We interviewed Holyoke's Senior Network Engineer, Tim Haas, in a previous episode of the Community Broadband Bits podcast.

Because the state of Massachusetts has no barriers that prevent the creation of municipal Internet networks, HG&E has been able to compete on a level playing field with incumbent ISPs Comcast and Charter. HG&E is among 12 MLPs (Municipal Light Plants) out of 41 in the state to offer fiber Internet services. Researchers at the Berkman Center believe that MLPs could play a large role in expanding Internet access and business opportunities throughout the state as electricity revenues experience diminishing returns and data needs grow. For example, HG&E’s fiber connection was a factor in the Massachusetts Green High Performance Computing Center’s decision to open a $90 million data center in Holyoke. 

HG&E is a somewhat unique municipal network in that it offers services not only in Holyoke, but also in nearby Chicopee. It also assists Leverett and Greenfield with their own networks. In Chicopee, the utility provided fiber access in a collaboration with 35 local businesses. In Leverett, it is managing the municipal network, with services provided by a local private company. As for Greenfield, HG&E now serves as the ISP for City Hall and the city’s police station, both of which will function as Internet access nodes as the town looks to create a fiber and wireless network that extends into homes and businesses.