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Content tagged with "clarksville"
Clarksville’s Leap to Next-Gen Broadband - Episode 613 of the Community Broadband Bits Podcast
In this episode of the podcast, Chris sits down with Christy Batts, Chief Broadband Officer at CDE Lightband, and Amanda Cherry, Customer Experience Supervisor, to explore the exciting developments in Clarksville's municipal broadband network. They discuss the town's transition from Active Ethernet to XGS-PON, a significant upgrade that promises multi-gigabit symmetrical speeds and increased efficiency.
Christy and Amanda share insights into the challenges of upgrading 30,000 customers while maintaining high service standards and the ongoing efforts to future-proof Clarksville's network. They also delve into the unique aspects of operating in a military town, the importance of underground infrastructure in new developments, and the innovative use of AI for customer service training.
Tune in to learn how Clarksville is setting a new standard for municipal broadband and ensuring a robust, reliable service for years to come.
This show is 32 minutes long and can be played on this page or via Apple Podcasts or the tool of your choice using this feed.
Transcript below.
We want your feedback and suggestions for the show-please e-mail us or leave a comment below.
Listen to other episodes or view all episodes in our index. See other podcasts from the Institute for Local Self-Reliance.
Thanks to Arne Huseby for the music. The song is Warm Duck Shuffle and is licensed under a Creative Commons Attribution (3.0) license
New Hampshire Cooperative Expands FTTH Network With Salute From Kamala Harris
There’s a sign in the middle of Lempster, N.H. that reads: “On nearby Allen Road on December 4, 1939, the New Hampshire Electric Cooperative set its first utility pole, an important event in bringing electric service to the farms, mills and homes of the New Hampshire countryside.”
Richard Knox, chairman of the citizen group New Hampshire Broadband Advocates and a member of Broadband Advisory Committee in the town of Sandwich, wrote in the New Hampshire Union Leader about the history behind the sign and why modern-day co-op members are once again celebrating:
When the lights first switched on back in that long-ago December, Lempster schoolchildren marched to the first pole behind a 23-piece band … Residents danced in the streets and partied well into the night … Eighty-one Decembers later, Lempster can claim bragging rights to another momentous first. On December 15, local and state officials joined leaders of the Electric Co-op to celebrate the light-up of its new fiber-optic broadband network.
Expanding Town-by-Town
As we reported then, after New Hampshire Electric Cooperative (NHEC) members voted to authorize the co-op to bring fiber-to-the-home (FTTH) connectivity to its 84,000 members spread out across 115 towns and cities in the Granite State, just weeks later, NHEC connected its first 900 households in Lempster, Clarksville, Colebrook and Stewartstown to its core network, funded with a $6.7 million grant from the state’s Connecting New Hampshire Emergency Broadband Program.
Innovating for Community Benefits in Clarksville, Tennessee - Community Broadband Bits Podcast 373
This week, we have a returning guest from Tennessee to tell us about the many positive changes occurring in Clarksville, home of CDE Lightband. Christy Batts, Broadband Division Director at the network joins Christopher; her last appearance on the podcast was in 2013.
This time, Christy describes how the community network has been innovating for better services and finding undiscovered benefits for local businesses. Voice service from CDE Lightband, is helping small- and mid-sized establishments cut costs and increase revenue. The city is also implementing a new video platform and continues to increase speeds in order to allow subscribers to make the most of their Internet access.
Christopher and Christy talk about how this town has started using innovations in technology to maximize home Wi-Fi with indoor ONTs. The network has had better then expected financial success, even in a place where people tend to relocate frequently, and how other utilities have reaped benefits from the fiber. Christy gives a run down of the future ideas for Clarksville, including plans for free Wi-Fi in public spaces, such as parks. This may not be the first city you think of when you consider municipal broadband in Tennessee, but maybe it should be.
This show is 24 minutes long and can be played on this page or via Apple Podcasts or the tool of your choice using this feed.
Transcript below.
We want your feedback and suggestions for the show-please e-mail us or leave a comment below.
Listen to other episodes here or view all episodes in our index. See other podcasts from the Institute for Local Self-Reliance here.
Thanks to Arne Huseby for the music. The song is Warm Duck Shuffle and is licensed under a Creative Commons Attribution (3.0) license.
Tennessee Muni Rates Fact Sheet
In addition to studying how and where local communities examine the potential for publicly owned Internet networks, we’ve looked at rates over time in select areas of the country. We recently put together a comparison of historical rates for municipal networks in Tennessee. Our findings are consistent with what we’ve seen all over the country - publicly owned networks don't hesitate to raise speeds while keeping rates affordable. We've documented the data on our fact sheet: Municipal Networks: Speed Increases & Affordable Prices.
Not Like The Big Guys
National providers make it a habit to periodically raise rates and over time those increases add up. They’ve done it so often, subscribers have come to expect it on a regular basis. Price increases don’t usually include a speed increase. With no need to appease shareholders, officials in charge of publicly owned networks can set rates at a level that allow a network to be sustainable rather than rates that maximize profits.
Publicly owned networks have increased speeds for subscribers, often with little or no fanfare other than quietly alerting subscribers to their improved service. Places Chattanooga’s EPB, Morristown’s FiberNET, and BET in Bristol are in a much different habit than Comcast or AT&T - they increase speeds with no increase in price. Other Tennessee communities have increased speeds significantly with only slight price increases over years of service.
Speeds, Rates Then And Now
On our fact sheet, we include prices for the basic tiers now and when the network began offering services. We also compare the basic speeds when the network began serving the community and today. The results reflect how publicly owned networks focus on providing fast, affordable connectivity to subscribers rather than collecting profit from customers.
Some results may surprise you:
TN Sen. Bolling Explains Her Proposal: Share This Video
Tennessee State Senator Janice Bowling, a Republican from Tullahoma, has once again introduced legislation that would help bring high-quality connectivity to rural residents and businesses. The bill is not complicated and would allow municipal electric utilities that offer broadband connectivity to expand beyond their electric service area. In a video from 2015 Senator Bowling takes a few minutes to explain her proposal - to eliminate the restriction and allow places like Tullahoma, Chattanooga, and Clarksville to serve neighboring communities.
This year, the bill that eliminates the restriction is SB 1058 and its House companion is HB 0970 from Representative Dan Howell. For now, her bill is in the Senate Commerce and Labor Committee waiting to be heard. Sen. Bolling has also introduced similar bill that allows municipal electric utilities to offer telecommunications service with no geographical limitations.
Senator Bolling gets it. She understands that the people of her district and the rest of rural Tennessee need high-quality connectivity to keep pace with areas that already have such access. We’d like to see more legislators like her who put the needs of their constituents before the interests of the big cable and telephone companies.
In the video Senator Bolling describes why the bill, which she has introduced several times, has not passed. She explains what the bill does legally and practically, and she gives a frank assessment of what the situation is now in many rural areas of her state. Even though the video is from 2015, her comments are still relevant.
The video is short and to the point - only 4:20 - check it out and share.
New Resource: Map, List Of Citywide FTTH Munis
It’s no small feat to plan, deploy, and operate a municipal citywide Fiber-to-the-Home (FTTH) network, but communities are doing it. We’ve put together a Citywide Municipal FTTH Networks list and a map, with quick facts at your fingertips. If your community is considering such an investment, this list can offer a starting point on discovering similarly situated locations to study.
The list is divided by state and each state heading offers a description of any barriers that exist and a link to the statute in question. Under each community, we also included relevant links such as to the provider’s website, coverage on MuniNetworks.org, and reports or resources about the network.
We used four basic criteria to put a community on our list and map:
- The network must cover at least 80% of a city.
- A local government (city, town, or county) owns the infrastructure.
- It is a Fiber-to-the-Home network.
- It is in the United States.
Share the list far and wide and if you know of a community network that meets our criteria that we missed, please let us know. Contact H. Trostle at [email protected] to suggest additions.
PILOTing Positive in Tennessee
As the Sixth Circuit Court of Appeals reviews the FCC's February decision to scale back state anti-muni laws in Tennessee, at least two munis in the Volunteer State are giving back by saving dollars. Networks are also contributing substantially to public coffers via Payment in Lieu of Taxes.
Clarksville, Tennessee, Network Becomes Revenue Positive in 2015
As of June 2015, the city’s utility provider CDE Lightband paid off all outstanding expenses related to their fiber optic network. General manager Brian Taylor described how the network has improved the city’s utility services and overall economic picture:
Our fiber project has proven to be an investment that benefits the electric system, the customers and the community. It has allowed us to enhance our distribution system and improve our system reliability; provide customer choice in video, Internet and telephone services and offer another tool in economic development. Every year access to high speed Internet becomes more critical in the recruitment of new business. We are proud to be an integral part of the growth and development of our community.
In a recent press release, CDE Lightband said their 1,200 mile fiber optic network saves the City of Clarksville a total of $4.5 million annually through technological upgrades that have improved the overall safety, reliability, and speed of electrical maintenance and service. The city has also seen 27% growth in broadband service customers over the past year. The network’s cost savings, along with direct revenues from electrical and broadband services, spell major dividends for CDE Lightband coupled with continued optimism for future growth.
New Video on Economic Development and High-Speed Connectivity in Tennessee
Tennessee Fiber Optic Communities has released another quality video focused on restoring local telecommunications authority. This three minute feature describes the importance of high speed connectivity to local economic development.
The video offers specific examples of businesses that relocated to places like Jackson and Chattanooga, comparing business connectivity in places with municipal networks to areas where high-speed connections from incumbents are costly and hard to come by.
Check out the video from the Tennessee Fiber Optic Communities:
TNFOC_EconomicDevelopment2 from TN For Fiber on Vimeo.
No Scale Advantage in Netflix Speed Ranking
Tennessee Legislature Considers Four Pro-Muni Bills
Even though there are several publicly owned networks in Tennessee, existing state statutes create barriers discouraging investment. This year, there is a movement at the state Capitol that may change the environment.
The Jolt Digest and CivSource recently reported that four bills aimed at expanding municipal networks in Tennessee have strong support in Nashville. These Tennessee bills are a refreshing change from bills that are pushed by the cable and telephone companies to limit investment in next-generation networks.
However, these bills are often killed quickly in committee or subcommittee due to the tremendous lobbying power of the big cable and telephone companies.
According to the Jolt Digest, two bills are location specific. From the article:
S.B. 2005 and H.B. 1974 would expand the municipal electric system’s provision of broadband service in Clarksville, Tennessee’s fifth largest city, while S.B. 2140 and H.B. 2242 would allow Trousdale County to contract with a rural electric cooperative to provide broadband services.
As the rules stands, municipal electric utilities that offer broadband cannot expand beyond their electric service territory. Clarksville would like to reach out further to offer services to schools, hospitals, and industrial parks. CDE Lightband now provides a gig product that community anchors need. According to Christy Batts at CDE Lightband, the network recently upgraded residential customers without raising rates. The lowest Internet access speed available to new customers is now 50 Mbps for $44.95 per month.