Yesterday in an announcement via livestream, the city of Chattanooga, Tennessee, Hamilton County Schools, and the fiber arm of municipal utility Electric Power Board (EPB) announced a partnership to provide free Internet access and hardware to the 17,700 homes with school children on free or reduced lunch programs in the county. Called HCS EdConnect, the initiative will be the first of its kind in the United States — a success story at using a city-wide network to bridge the digital divide for economically disadvantaged students, and a decisive move to respond to unequal Internet access during a worldwide public health crisis.

Creative Thinking and Public-Private Partnerships

This is a watershed moment for the city of Chattanooga and its residents. It’s the result of hard work by a coalition of public and private partners, including the city, the school district, EPB, area nonprofit The Enterprise Center, and a host of others. Once completed, the program will connect more than 32,000 students. Those households who already received EPB’s low-cost service (called NetBridge) will be eligible for the program as well, and the group is looking at ways to connect the hundred or so homes currently not in EPB’s service area. A goal of early January has been set.

In total, the connection effort will cost $8.2 million to complete, with $6 million already raised. $1 million each has been contributed by Hamilton County Schools, the Smart City Collaborative, and Blue Cross/Blue Shield of Tennessee. The county and the city of Chattanooga have likewise chipped in $1.5 million. 

"Thanks to support, all children in Hamilton County will have tools and the opportunity they need to engage in equitable learning," said Deb Socia, CEO, The Enterprise Center

This is the tenth year that PCMag has conducted its Fastest Internet Service Providers (ISPs) test, and it comes at a time when tens of millions more Americans across the country are working from home. This time, the results show two significant categories of winners — municipal networks and private-sector ISPs using publicly owned fiber or conduit — which  says a lot about the state of high-speed Internet. Like last year, municipal networks and their private-sector partners, along with locally-owned providers, dominated the rankings.

PCMag’s methodology doesn’t seem to have changed much in 2020. Using a customized tool, the outlet tests ping, jitter, and per-second data throughput on the download and upload side of things. The results are weighted 80% towards download and 20% towards upload. From June 1st to June 2nd, 443,940 tests were completed, with the magazine ruling out non-U.S. benchmarks for a final aggregation of 358,358 tests. The minimum threshold to earn a place on the list is 100 tests, and PCMag breaks down the results in two major categories: Fastest Major ISP (those with at least a million subscribers) and Fastest Overall ISP. Read the full report here.

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Cedar Falls Utilities Dominates

I have been tracking from afar local grassroots efforts in Cambridge, Massachusetts, to start a municipal broadband network for years. I've visited them locally and spoken to various people from citizens to elected officials about the different options. The following are my observations. I'm not trying to channel their thoughts on how to move forward.

Cambridge is a high-tech city with nearly ubiquitous coverage from Comcast, delivering more or less the same services they offer to millions of homes — which is too say mostly reliable and high-cost Internet access (that will be still higher cost next year and the next after that). In the case of Comcast, it comes with crippled upload speeds compared to fast download capacity. Customer service is . . . well, you do your best to never have to use it.

But with MIT and Harvard within its confines, many in Cambridge are well aware that Internet access can get so much better and not be mediated by a company willing to spend millions in D.C. to preserve its right to set up tollbooths for certain kinds of content if they so choose.

However, Cambridge is remarkably similar to Palo Alto, which is also home to high tech households that mostly use Comcast cable and sometimes have the option of AT&T fiber. And in both instances, there is a strong case for some kind of municipal network that would create more local Internet choice. Both appear to have significant support in the community for a public option. But both also have city staff that have decided to prevent any meaningful investment.

They have run into the challenge that Seattle also wrestled with. These high profile cities have refused to consider creative, incremental, and targeted efforts. Instead, they have focused almost entirely on the costs of duplicating Chattanooga or Wilson, where the community built the entire citywide at once with debt-financed capital.

In Cambridge, the city council is rebelling after having been stymied by a city manager that has successful resisted efforts to study municipal broadband for years.

Visitors to libraries across the country are being greeted with signs declaring, “Library Closed,” in an attempt to contain the spread of the novel coronavirus. But increasingly, those words are followed by the ones seen outside Schlow Centre Region Library in State College, Pennsylvania: “Park for Free Wi-Fi.”

As the Covid-19 outbreak pushes almost all daily functions online, libraries, schools, and Internet service providers (ISPs) are finding themselves on the front lines of responding to their communities’ connectivity needs — especially those of students. Nationwide, these broadband first responders are working rapidly to open and deploy public Wi-Fi hotspots that families can access from the safety of their parked cars.

Even before the current crisis, the “homework gap” meant that 7 million school-age children did not have Internet access at home, hampering their ability to get an education. Now, the digital divide is being thrown into even starker relief, as students struggle to access online classes and school districts grapple with equity concerns.

Though it isn’t a permanent solution to the homework gap, these community institutions and providers hope that the emergency Wi-Fi access will give students on the wrong side of the divide a chance to learn while schools are shut down.

Students Trade Desks for Cars

Earlier this week, the American Library Association (ALA) recommended that libraries leave their Wi-Fi turned on and accessible while facilities are closed. In a press release, ALA stated:

When it comes to opportunity for startups, the folks at Inc. Magazine turned to Startup Genome, an innovation policy company that examines important factors to develop its Surge Cities index. Startup Genome looked at seven of the most important indicators, including seed funding and job creation, and created a top-50 list of places most friendly for startups. Chattanooga came in at 36 on the list, mostly due to its fiber optic network.

Inc.com described Chattanooga as the Gig City "where approachability meets opportunity" and went on to write:

In 2010, Chattanooga became the first U.S. city to offer inexpensive gigabit-speed internet to all of its residents. Since then, the Tennessean city's economy has flourished, entrepreneurial activity has spiked, and resources for startups have proliferated. These include the Company Lab, a nonprofit accelerator that hosts Chattanooga’s annual Startup Week, and the INCubator, a massive 127,000-square-foot complex currently housing 55 startups, including 3-D printed builder Branch Technology, which has $9.5 million in funding. Today, it ranks 25th in the country for net business creation. Entrepreneurs are also drawn to the area because of its big city culture and small town vibe, says Alexis Willis, director of small business and entrepreneurship at the Chattanooga Area Chamber of Commerce. “Hearing about Chattanooga's [high-speed] internet may have brought them here, but then they’re like, ‘I want to move my whole family here’ and they end up sticking around,” she says. --Cameron Albert-Deitch

According to the Executive Director of CO.LAB Marcus Shaw, the EPB Fiber Optic network turned a congenial city into one roaring for entrepreneurs. "The gig was the impetus for this next generation of entrepreneurship," Shaw said. "This modern era of entrepreneurship is less than 10 years old, and where we've come in 10 years is phenomenal."

CO.LAB works with startups, offering courses on the information and skills that help innovators breed success in new endeavors.

Startup Genome looked at these factors when considering what cities made the list:

As late November arrives, so does the the holiday season for many of our readers. People reading up on local efforts to improve Internet access will be counting their blessings today, which inspires us to do the same. There are many things we have to be thankful this year.

As access to affordable broadband becomes increasingly critical in today's world, however, and as rates from the large Internet access companies continue to rise, getting online is more challenging than ever for folks with limited incomes. We want to express our appreciation for local communities who adopt policies to make high-quality Internet access available to lower income households through their municipal networks.

A Growing Awareness

Wilson, North Carolina, decided that as part of the community network's mission, they would offer fast, reliable fiber Internet access available to those living in public housing residences. Since then, we've seen other communities take creative approaches to ensure that everyone can use the network, not only those who are already better off. Municipalities that see the value of publicly owned fiber optic infrastructure understand the value of eliminating cherry picking as a way to tap into their undiscovered human capital.

Unlike large corporate Internet access providers, publicly owned networks don't need to maximize profit from every subscriber in order to please shareholders. They consider themselves in place for the public good. Munis can dedicate themselves toward digital inclusion efforts, which are in line with their mission.

During Digital Inclusion Week in October, we detailed some of the innovative approaches that local decision makers are adopting to ensure the least fortunate in their communities have access to the community's new fiber tools. Here are just a few:

Multichannel News recently published an informative and detailed look at municipal networks and the surge in interest that communities have exhibited as they've explored ways to improve local connectivity. Author Mike Farrell provides an indepth examination some of the many local communities that have used fiber optic connectivity to attract job creators and some of the common challenges they've encountered.

Still Some Opposition 

As Farrell notes, several candidates for President have mentioned funding for municipal networks in their platforms, bringing more attention to publicly owned Internet networks. The interest has been growing for some time, however, as has opposition. Farrell writes:

But no matter which side you’re on, one thing is increasingly clear: municipal broadband is gaining steam and some communities are finding innovative ways to finance and maintain projects. And the risk, as many areas are finding out, is becoming worth it.

When Farrell spoke with the NCTA - The Internet & Television Association (formerly the National Cable & Telecommunications Association), which lobbies on behalf of large and small Internet service providers, they indicated a dislike of competition:

“Broadly, we support government programs that dedicate money to building networks where they don’t exist or make economic sense for private ISPs to build, and believe that taxpayer dollars should not be used to subsidize competition where networks already exist,” NCTA senior vice president, strategic communications Brian Dietz said in an email message.

Here and There

Farrell covers communities where networks have been serving the public for years and in places where locals have only recently decided to make the investment. One of the places Farrell writes about, which many other authors have covered, is Chattanooga, Tennessee: