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Chattanooga’s Municipal Fiber Network Has Delivered $5.3 Billion in Community Benefits, New Study Finds

For years, it’s been known as “America’s first Gig City,” thanks to its city-owned fiber network. 

That same infrastructure has positioned Chattanooga to potentially become the nation’s first “Quantum City,” according to a new economic impact analysis showing EPB Fiber and the utility's smart-grid systems has generated $5.3 billion in net community benefits for Hamilton County since 2011. 

The city is now poised to enter the Quantum realm.

The research builds on an earlier 10‑year return‑on‑investment analysis – published in August 2020 – that showed the city’s publicly-owned fiber network had delivered $2.69 billion in value over its first decade. 

The new follow-up study – From Gig City to Quantum City: The Value of Fiber Optic Infrastructure in Hamilton County, TN 2011-2035 – expands the time horizon and finds that over 15 years the total community benefit has grown to $5.3 billion, illuminating how the long‑term value of municipal broadband can really pay-off.

A Massive Economic Boost

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A table shows data from the study explained in the accompanying story

Conducted by researchers at the University of Tennessee at Chattanooga, the study finds that the municipal fiber network has dramatically reshaped the regional economy, supporting 10,420 jobs from 2011 to 2024 – about 31 percent of all net new jobs created locally over the past decade.

The return on investment has been extraordinary: the network has delivered 6.4 times the value of its original $396 million investment, the study indicates.

Webinar Redux: Why Cities Can’t Afford to Wait on Smart Infrastructure

Two city utility managers, an economist, and a fiber technologist walk into a virtual webinar …

And what followed was a deep dive into why delaying investment in smart city infrastructure is increasingly costly.

The hour-long livestream event  – co-hosted by the Institute for Local Self-Reliance (ILSR) Community Broadband Networks initiative and the American Association for Public Broadband (AAPB) – brought together municipal utility managers, an economist, and a leading fiber technologist to explore how cities can future-proof themselves with digital infrastructure.

Guests who appeared on “Building Smarter Cities and the Cost of Doing Nothing” today emphasized how “smart cities” are built on fiber networks and what city investments in the gold-standard of Internet connectivity can do to boost economic development while improving the quality of life for local residents and businesses.

They highlighted the real costs of inaction, pointing to slower economic growth and lost municipal revenue opportunities as something many cities or towns overlook when thinking about local infrastructure.

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Screenshot of the panelists talking during the webinar

The webinar featured Huntsville Utilities VP of Engineering Stacy Cantrell who provided key insights into the public-private partnership Huntsville Utilities struck with Google Fiber and what it has meant to “Rocket City.”

Another virtual case study was provided by Brieana Reed-Harmel, Broadband Manager for Pulse Fiber, discussing how the city’s fiber network is propelling economic revitalization efforts in Loveland and how the success of the network is now being extended into neighboring communities.

Webinar To Explore ‘Smart City’ Infrastructure and the Costs of Ignoring It

Once again, the Community Broadband Networks team at the Institute for Local Self-Reliance (ILSR) will team up with the American Association for Public Broadband (AAPB) to host another thought-provoking webinar – “Building Smarter Cities and the Cost of Doing Nothing.”

Moderated by AAPB Executive Director Gigi Sohn and ILSR’s Sean Gonsalves, the livestreamed discussion will bring together community-driven broadband champions who are redefining what it means to be a “smart city” — and what communities risk when they fail to invest in modern connectivity.

Slated for November 20th starting at 12 noon ET, interested attendees for the free 60 minute webinar are invited to register now here.

From Huntsville’s groundbreaking public–private partnership with Google Fiber to Loveland’s city-owned-and-operated Pulse Fiber, network operators in those communities will share real-world lessons on how they were able to turn infrastructure into opportunity. 

The livestreamed webinar will feature Stacy Cantrell, Vice President Engineering for Huntsville Utilities; Brieana Reed-Harmel, Broadband Manager for Pulse Fiber; and will also include expert insights from Dr. Bento Lobo (University of Tennessee at Chattanooga) who will unpack the economic data behind smart city investments, while Paul Dickinson (Founder of Smart Infrastructure Solutions) will offer a glimpse into the next generation of intelligent infrastructure.

As the panel dives into the why and how communities are transforming their local digital landscapes, the forum will explore the technologies, policies, and partnerships powering the cities of tomorrow — and why doing nothing is the most expensive choice of all.

Superior, Wisconsin Close To Launching City-Owned Open Access Fiber Network

Superior, Wisconsin officials say they’re getting very close to lighting up the first subscribers of a city-owned fiber network that will finally bring affordable, next-generation fiber access to the city’s long under-served community of 26,000.

“We have phase 1 in the ground and are working with Nokia right now for final configuration and testing,” Stephanie Becken, broadband manager for ConnectSuperior, tells ILSR.

“It's our plan to have our sign-up website ready in the next two weeks, as our two ISPs finalize their connections and offerings pages,” she says. “I'm hopeful we'll have drops and initial service started by mid-May, but we may be looking at June—there's always something!”

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Superior Wisconsin master plan cover sheet

In 2020 the city passed a resolution declaring fiber essential infrastructure. In 2021, the city council voted overwhelmingly to move forward on a deployment master plan developed for the city by EntryPoint Networks.

In 2023 the Superior city council voted 8-1 to approve deployment in the project’s first pilot area: a swath of around 830 homes and businesses lodged between Tower Avenue, Belknap Street, and North 21st streets. But the phase 1 target area has expanded a little since as the city has moved forward on logistics and planning.

Tennessee Munis, Electric Cooperatives Get Major Chunk Of Latest State Broadband Grants

Cooperatives and Tennessee municipal broadband projects have nabbed a respectable chunk of Tennessee's latest round of middle and last mile broadband grants.

Tennessee’s Department of Economic and Community Development (TNECD) recently announced the state had awarded more than $162.7 million in broadband and digital opportunity grants, funded primarily via federal COVID relief legislation.

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TNECD indicates that $97.2 million is being earmarked for last mile and middle mile connectivity programs, with $65.5 million set aside for digital opportunity programs. The grants should extend broadband to an additional 236,000 Tennessee residents across 92 counties. Winners will provide $48 million in matching funds and must complete all projects by the end of 2026.

As is often the case, the regional telecom monopoly nabbed the lion’s share of the grants and awards, with Charter (Spectrum) being awarded more than $11.7 million for projects across Polk, Hardin, and Wayne counties. Charter was the top winner in the TNECD’s 2022 grant awards as well, nabbing $20.4 million to fund expansion across six counties.

At the same time, municipalities and cooperatives have been fairly well represented in both the 2022 and this year’s awards.

Municipal Broadband Provider Whip City Fiber Serves Up Win “For Everybody”

With Big Telecom’s assault-on-competition campaign as loud (and misleading) as ever, a small municipal broadband utility in Massachusetts is quietly showcasing one of the many reasons why building publicly-owned, locally controlled broadband infrastructure is gaining in popularity, racking up awards, and earning high subscriber satisfaction rates in communities across the nation.

With an eye on keeping local dollars close to home for community investments, last week the Westfield City Council voted to approve an $11.1 million bond for a new athletic track and field at the local high school, thanks to the success of Westfield Gas & Electric’s broadband subsidiary Whip City Fiber. And though the return on investment may not be as eye-popping as the $2.7 billion Chattanooga's municipal network, EPB Fiber, has reaped in Tennessee, Westfield officials hailed the community investment as a “huge moment” for local residents.

Municipal Broadband Networks Deliver On Affordability Before And After ACP

In a recently published piece in The American Prospect, Sean Gonsalves, ILSR's Community Broadband Networks Initiative Associate Director for Communications, reports on four cities across the U.S. that are well prepared to deal with the demise of the Affordable Connectivity Program (ACP).  

The article – titled "The Municipal Broadband Solution" – begins by laying out why Congress created the popular program and how letting the ACP go bankrupt undermines the national "Internet For All" Initiative now underway. However, while digital equity advocates across the nation rightly lament the demise of the program, the focus of the article is on cities that have figured out how to deliver afforable high-quality Internet access even without the ACP.   

Here's a few excerpts:

Congress created the ACP to soften a harsh reality: Americans pay among the highest prices for broadband of any developed nation in the world, leaving tens of millions unable to afford internet service—something experts have long noted is a telltale sign of a broken market dominated by monopoly providers, and is at the very heart of why the U.S. digital divide is as massive as it is.

However, although federal lawmakers have known for over a year that the fund would be bankrupt by this spring, GOP congressional leaders have not budged on even bipartisan attempts to save the ACP, prompting the Federal Communications Commission (FCC) to announce in January that the agency was being forced to wind down the popular program.

It’s a major setback for the “Internet for All” effort, especially in light of a recent FCC survey that found 29 percent of ACP beneficiaries would be left without any home internet service whatsoever without the benefit, in an age when internet connectivity is a necessity for meaningful participation in 21st-century society.

New Municipal Broadband Networks Skyrocket in Post-Pandemic America As Alternative To Private Monopoly Model

As the new year begins, the Institute for Local Self-Reliance (ILSR) announced today its latest tally of municipal broadband networks which shows a dramatic surge in the number of communities building publicly-owned, locally controlled high-speed Internet infrastructure over the last three years.

Since January 1, 2021, at least 47 new municipal networks have come online with dozens of other projects still in the planning or pre-construction phase, which includes the possibility of building 40 new municipal networks in California alone.

Chattanooga Leads with Innovative Services and Pioneering Programs for Low-Income Individuals - Episode 579 of the Community Broadband Bits Podcast

This week on the podcast, Christopher speaks with Deb Socia, President and CEO, and Geoff Millener, Chief Operating Officer, of the Enterprise Center in Chattanooga, Tennessee. The Enterprise Center is a non-profit partner to the City of Chattanooga that unites people, organizations, and technology to build an advanced and inclusive future.

The group discusses the HCS ED Connect program, a transformative initiative providing free home Internet access to low-income students in Chattanooga, and its notable impact on parent engagement and student success.

Deb and Jeff also shed light on the Orchard Knob project, leveraging technology to better health outcomes in African-American neighborhoods, and the Tech Goes Home program, offering technology access and training for seniors and their underserved populations.

Throughout the conversation, the group underscores the vital role of partnerships and community engagement in successfully implementing these initiatives. They conclude by emphasizing the overarching need for universal broadband access as a driving force behind fostering positive change in communities.

This show is 38 minutes long and can be played on this page or via Apple Podcasts or the tool of your choice using this feed.

Transcript below.

We want your feedback and suggestions for the show-please e-mail us or leave a comment below.

Listen to other episodes or view all episodes in our index. See other podcasts from the Institute for Local Self-Reliance.

Thanks to Arne Huseby for the music. The song is Warm Duck Shuffle and is licensed under a Creative Commons Attribution (3.0) license.

Next B4DE Event This Tuesday: Building Connected Communities, Sustaining Momentum

Lots happening for Digital Inclusion Week 2023, which kicks off this Monday. One free online event that will be of particular interest for digital equity advocates across the nation is the next National Digital Inclusion Alliance (NDIA) and Institute for Local Self Reliance (ILSR) Building for Digital Equity (#B4DE) Livestream.

The popular virtual gathering will be held this Tuesday, Oct. 3, from 12 noon to 1:15 pm ET and will focus on the DIW-inspired theme: Building Connected Communities: Sustaining Momentum.

Attendees can still register here.

Building on the success of our previous events, we are excited to present another engaging agenda packed with practical insights and information digital inclusion practitioners can use while working in the trenches to bridge America’s yawning digital divide.

The agenda includes: