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Fast, affordable Internet access for all.
take rate
Content tagged with "take rate"
Kit Carson Fibers up New Mexico - Community Broadband Bits Podcast 277
The Kit Carson Electric Cooperative serves rural north central New Mexico and has been an early investor in a fiber-optic network that has brought high quality Internet service to a state largely stuck with 90's era DSL from incumbent CenturyLink.
Luis Reyes, CEO of Kit Carson, joins us for episode 277 to discuss how the utility is ensuring its members all have high-quality Internet access available and some of the lessons they have learned in building the network. They have seen population growth and a rise in small businesses, especially people who can work from home.
One of they key lessons is how to manage sign-ups. They have a significant waiting list, from a combination of greater demand than expected and the challenges of managing the home install process.
Finally, we talk about how Kit Carson is working with another local cooperative to expand that high-quality access in New Mexico.
Read the transcript for this episode here.
We want your feedback and suggestions for the show-please e-mail us or leave a comment below.
This show is 28 minutes long and can be played on this page or via iTunes or the tool of your choice using this feed.
You can download this mp3 file directly from here. Listen to other episodes here or view all episodes in our index.
Thanks to Arne Huseby for the music. The song is Warm Duck Shuffle and is licensed under a Creative Commons Attribution (3.0) license.
Chattanooga Fiber Surpasses Expectations, Offers Lessons - Community Broadband Bits Podcast 257
One of the very many treats at Mountain Connect this year was a keynote from Chattanooga EPB's Director of Fiber Technology, Colman Keane. (Watch it here.) After discussing their remarkable successes, we snagged an interview with him (he was last on the show for episode 175).
We discuss whether or not Chattanooga is an appropriate role model for other cities considering a municipal fiber investment and the general viability of citywide approaches in the current market.
We also get an update on Chattanooga's financials, their enthusiasm on connecting well over 90,000 subscribers, and how the smart grid deployment is creating tremendous value for both the utility and the wider community.
For more about Chattanooga, take a look at our ongoing coverage. We've been following the network and the community since 2009.
This show is 23 minutes long and can be played on this page or via Apple Podcasts or the tool of your choice using this feed.
Transcript below.
We want your feedback and suggestions for the show-please e-mail us or leave a comment below.
Listen to other episodes here or view all episodes in our index. See other podcasts from the Institute for Local Self-Reliance here.
Thanks to Arne Huseby for the music. The song is Warm Duck Shuffle and is licensed under a Creative Commons Attribution (3.0) license.
Waverly, Iowa, Exceeds Goals 2X
Last April, the small town of Waverly in central Iowa connected its first customers to test the new, citywide, Fiber-to-the Home (FTTH) network. After years of sub-par service from incumbent providers, the residents wanted something better. After securing funding, the municipal Waverly Utilities set to work on the Connect Waverly network. Services officially became available for everyone in July 2016.
Today, Connect Waverly stretches to all 10,000 homes and businesses in the town and provides high-speed Internet service of up to 1 Gigabit per second (1,000 Mbps) symmetrical to more than 1,200 residential and commercial customers. The Courier's Cedar Valley Business Monthly reports that Waverly's high take rate is double their six-month goal.
Jennifer Bloker, Waverly Utilities’ Director of Marketing and Public Information, told the Courier’s Cedar Valley Business Monthly, “We’re investing back into our community. We care about Waverly as a whole.”
Collaboration with Cedar Falls
Waverly Utilities had support from another utility, the long-running municipal network in Cedar Falls, Iowa. The two towns are collaborating and will share ownership of new equipment, such as an IPTV head-end system, to serve the customers on both networks.
Waverly Utilities’ Director of Telecom Service, Jeff Magsamen, appreciates the support. Magsamen told the Courier:
“We have a good partnership with them. They’re always there to answer questions, they’ve helped us out a lot. Drawing on CFU’s [Cedar Falls Utilities] decades of experience has benefited us greatly.”
Learn More About Waverly And Beyond
Tullahoma’s LighTUBe Connects 3,500th Customer
Tullahoma Utilities Board (TUB) recently celebrated its 3,500th Internet customer, rewarding the lucky LightTUBe subscriber with a $350 bill credit. TUB has offered Fiber-to-the-Home (FTTH) triple-play services to the Tennessee town of 19,000 since 2009.
LightTUBe now boasts an estimated market penetration rate of 39 percent, despite competition from publicly-traded incumbents Charter, Comcast, and AT&T. LightTUBe delivers $90 per month symmetrical gigabit connectivity (1,000 Megabits per second), so upload and download speeds are equally fast. LightTUBe also offers other affordable options and has repeatedly lowered prices and increased speeds.
Lighting the Way for Tennessee
TUB successfully stimulated economic development with its LightTUBe service, attracting businesses like J2 to Tullahoma. It has also enabled smart metering and other cost-saving measures that are a boon to the local community. Yet, Tennessee state law preempts public utility companies from providing Internet services to communities beyond their electrical grid. With little meaningful competition, neighboring communities have no alternative to incumbent providers.
ISP US Internet Gets More Respect Than Rodney Dangerfield - Community Broadband Bits 194
In Minneapolis, a small and privately owned ISP has been steadily building fiber across the city and developing a stunning reputation for great customer service, low and predictable pricing, and generally being a great company to do business with. Co-founder Travis Carter of US Internet joins us for episode 194 of the Community Broadband Bits podcast.
We discuss their approach to building networks, especially their philosophy around customer service and just how poorly some of US Internet's competitors treat their customers. As a small firm that is carving out its own path in a world of giants, its experiences are important lessons and points of consideration for community networks. We also discuss how US Internet interacts with local governments. Though the company has high praise for Minneapolis, it discusses where some of the challenges have been in navigating local government zoning and permitting.
Travis also offers some advice based on how smart investments and a well-organized approach to leasing fiber have helped US Internet to begin expanding in suburb Saint Louis Park. USI coverage map is available here. For more information on USI's pricing, see their website for Fiber-to-the-Home and telephone service. We plan to have Travis back on in the future again, so if you have questions you would like us to ask, please tell us!
This show is 30 minutes long and can be played on this page or via Apple Podcasts or the tool of your choice using this feed.
Transcript below.
We want your feedback and suggestions for the show-please e-mail us or leave a comment below.
Listen to other episodes here or view all episodes in our index. See other podcasts from the Institute for Local Self-Reliance here.
Thanks to Kathleen Martin for the music, licensed using Creative Commons. The song is "Player vs. Player."
Self-Financed EC Fiber Continues to Grow - Community Broadband Bits Podcast 177
Carole Monroe is back on Community Broadband Bits for Episode 177 this week, to discuss the East Central Vermont Fiber network and its unique financing model. Carole is now the General Manager for EC Fiber. She previously joined us for episode 36 to discuss FastRoads in New Hampshire. And we previously discussed EC Fiber with Leslie Nulty in episode 9.
Years later, EC Fiber is approaching 1,200 subscribers in rural Vermont and is growing much more rapidly with some open access dark fiber connections created by the state in a specific effort to enable last mile connectivity. We discuss the impact on the community, how much people in rural regions desire high quality Internet access rather than slow DSL, and also a brief mention of some progress in New Hampshire to expand the Fast Roads network.
This show is 21 minutes long and can be played on this page or via Apple Podcasts or the tool of your choice using this feed.
Transcript below.
We want your feedback and suggestions for the show-please e-mail us or leave a comment below.
Listen to other episodes here or view all episodes in our index. See other podcasts from the Institute for Local Self-Reliance here.
Thanks to Arne Huseby for the music, licensed using Creative Commons. The song is "Warm Duck Shuffle."
SandyNet Goes Gig: A Model for Anytown, USA
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Many of the most beautiful communities in the United States are in remote areas where incumbent cable and telephone companies have decided not to offer modern, high-quality Internet connectivity. Sandy, Oregon, is one of them. Some 10,000 people live there among the lush green forests and beautiful vistas of the “Gateway to Mount Hood,” 25 miles east of Portland. But Sandy decided to build its own gigabit fiber optic system and now has one of the most advanced, affordable networks in the nation.
A new report by The Institute for Local Self-Reliance details the rise of SandyNet, Sandy's publicly owned high-speed Internet service. "SandyNet Goes Gig: A Model for Anytown USA" charts the growth of this community network.
Sandy, Oregon joined nearly 100 other local governments that have municipal fiber-to-the-home networks to give residents and businesses access to world-class Internet connections. However, the overwhelming majority of municipal fiber networks were built by local governments that already owned their local electrical grids. As Sandy does not have a municipal electric utility, it pioneered a low-risk incremental strategy to build its telecommunications utility, SandyNet.
Chattanooga Crushes It - Marketing, Technology, and Nearby Communities - Community Broadband Bits Podcast 175
Chattanooga returns to the Community Broadband Bits podcast this week in episode 175 to talk about their 10 Gbps upgrade, the fibervention campaign, TN4Fiber, and having surpassed 75,000 subscribers. For so much content, we have three guests joining us from Chattanooga's Electric Power Board (the EPB in EPB Fiber): Danna Bailey is the VP of Corporate Communications, Beth Johnson is the Marketing Manager, and Colman Keane is the Director of Fiber Technology.
Danna gives some background on what they are doing in Chattanooga and how excited people in nearby communities are for Chattanooga to bring local Internet choice to SE Tennessee if the state would stop protecting the AT&T, Comcast, and Charter monopolies from competition. Beth tells us about the Fibervention campaign and how excited people are once they experience the full fiber optic experience powered by a locally-based provider. And finally, Colman talks tech with us regarding the 10 Gbps platform, branded NextNet. We tried to get a bit more technical for the folks that are very curious about these cutting edge technologies on a passive optical network.
Read the transcript from episode 175 here. We want your feedback and suggestions for the show - please e-mail us or leave a comment below. This show is 25 minutes long and can be played below on this page or via iTunes or via the tool of your choice using this feed. Listen to other episodes here or view all episodes in our index. You can can downlhttp://muninetworks.org/sites/www.muninetworks.org/files/audio/comm-bb-bits-podcast175-danna-bailey-colman-keane-beth-johnson-epb.mp3oad this Mp3 file directly from here.
Thanks to Arne Huseby for the music, licensed using Creative Commons. The song is "Warm Duck Shuffle."
LeverettNet Meets Demand for Better Connectivity in MA
On October 2nd, a group of residents, business owners, and educators met with elected officials to celebrate the early success of LeverettNet. The municipal gigabit fiber network now serves 650 of 800 households in the Massachusetts town of 1,800.
This spring, the network began serving limited areas of town, offering telephone service and gigabit Internet access. LeverettNet's instant success is no surprise, considering a number townsfolk depended on unreliable, slow dial-up service over antiquated copper infrastructure for years. Some in town used DSL, satellite, and wireless devices; others had no Internet access at all. Telephone service was equally dismal - sometimes the community would lose service when it rained.
Leverett connects to MassBroadband 123, the statewide middle-mile network deployed by the Massachusetts Broadband Institute. Greenfield, Massachusetts Internet service provider Crocker Communications, is partnering with Leverett to offer gigabit service via the publicly owned infrastructure.
The community chose to fund the network with a modest property tax increase and from revenue collected from subscribers. After they did the math, Leverett realized they could obtain better, faster, more reliable services for less if they built their own network. Take a few minutes to listen to Chris interview Peter d'Errico from Leverett's Broadband Committee and Select Board, in episode #113 of the Community Broadband Bits podcast.
At the celebration, d'Errico described the way the community came together:
Spanish Fork Upgrading to Fiber in Utah
Spanish Fork Community Network (SFCN) recently announced it is upgrading its cable network to a fiber optic network. The network has already started improving services by increasing speeds for the highest tiers at no extra cost reports the Herald Extra.
Residents and businesses in the town of approximately 37,000 have relied on the municipal cable network since 2001. Over the past 14 years, the network has come to provide triple-play to 80 percent of Spanish Fork homes.
Officials kicked off construction on September 3rd:
“We’re excited this is the next step for the SFCN network," [SFCN Director John] Bowcut said. "We’ve always planned on doing fiber to the home, and now we’re in the fiscal position where we can go ahead and install that for our customers."
Customers who choose to remain with the lowest tier - 12 Mbps / 3 Mbps - will remain on the coax infrastructure, says Bowcut, but will be switched to fiber if they choose to upgrade to a higher tier.
The city made its last bond payment for the existing system this year and will use newly available funds from retiring the debt to fund the upgrade. Assistant City Manager Seth Perrins describes the early deployment as "soft" so officials can obtain a better understanding of cost demands, construction management, and how long the project will take. They estimate the project will be complete by 2020.
According to Bowcut, Premium service that is now 120 Mbps / 15 Mbps will transition into symmetrical gigabit service for around $68 per month. PLUS service, currently 60 Mbps / 10 Mbps, will be upgraded to 100 Mbps symmetrical for approximately $45 per month. The Starter tier at 12 Mbps / 3 Mbps will remain $35 per month. All three tiers offer discounts when purchased with TV service.
Read more about Spanish Fork, one of the early municipal networks, and listen to Chris interview John Bowcut during Episode #60 of the Community Broadband Bits podcast. We have an updated interview with John ready for an upcoming podcast.