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Responding to "Crazy Talk" - Community Broadband Bits Episode #50

For our 50th episode, we're trying something new: Lisa and I respond to three common claims made by opponents of community owned networks. We owe these three particular arguments to the Executive Director of the trade association of Wisconsin telephone companies. Each of the clips we respond to come from claims he made at a workshop at the 2012 WiscNet conference. We play a short claim by him and then Lisa and I respond to it. For this show, we look at claims that telephone companies already serve everyone with broadband, that the rapid iteration of mobile phone technology delegitimizes public sector investment in networks, and that public investment "crowds out" private investment. These are very common arguments offered every time a community considers building its own network, but they are quite weak. As Joey Durel, Mayor of Lafayette, so often reminds us, the big companies don't win by having good arguments. They win by buying steaks and football tickets -- lobbying. Campaign contributions help too. At any rate, let us know if you like this format and what questions we should consider the next time we do it. We want your feedback and suggestions for the show - please e-mail us or leave a comment below. Also, feel free to suggest other guests, topics, or questions you want us to address. Read the transcript from our discussion here. This show is 12 minutes long and can be played below on this page or subscribe via iTunes or via the tool of your choice using this feed. Search for us in iTunes and leave a positive comment! Listen to previous episodes here. You can can download this Mp3 file directly from here. Find more episodes in our podcast index. Thanks to Eat at Joe's for the music, licensed using Creative Commons.

Comcast Cuts Deal in Cape Cod as OpenCape Deployment Continues

CapeCodToday, recently ran two interviews relating to OpenCape, the publicly owned network nearing completion in Massachusetts. The interviews follow a belated March press release from Comcast, announcing its new service contract with Cape Cod Community College (CCCC). Like some others familiar with the project, we were surprised to see the college choosing Comcast for connectivity instead of OpenCape.

As we previously noted, CCCC and Woods Hole Oceanographic Institute were two OpenCape founding members in 2006. The nonprofit OpenCape received $32 million in a Broadband Technology Opportunity Program (stimulus) award and gathered an additional $8 million in funds from the state, the county, and CapeNet, the company building and operating the network.

Reporter Walter Brooks asked CCCC President John Cox about the arrangement via email. Comcast began serving CCCC last fall and when asked why parties delayed the announcement, Cox said:

Regarding the delay in publicity, the College was not willing to comment on the connection, including statements to Comcast itself, until we had actively used it for a couple of months.

When the contract was negotiated, CCCC needed fiber service and OpenCape was not ready to serve them. Cox stated that the college needs to stay competitive and referred to a Bridgewater University satellite campus that will soon open in the community. Community colleges rely heavily on reliable connectivity as students look for distance learning opportunities.

Ketchum, Idaho: No Tolerance for Cox Push Polls

Cox pushed Ketchum one step too far. The community of 2,700 formed a broadband advisory committee in November, 2012, and included a representative from Cox on the committee. Brennan Rego of the Idaho Mountain Express recently reported on happenings in Ketchum.

When residents in Wood River Valley started receiving push poll telephone calls from Cox to poison any possibility of a community owned network, Mayor Randy Hall and city leaders reacted promptly. They booted Cox off the broadband advisory committee.

Consistent with Cox push polls in other places, questions were leading:

 “The questions were so outrageous, I didn’t want to continue with the survey,” [Valley resident Sarah Michael] said. “I got offended. They were inappropriate and misleading.”
 

Michael said that, in essence, one question asked: Would you support Ketchum’s broadband initiative if you knew the city would cut police, fire and other essential services to pay for it?
    

“Who’s going to answer yes to that?” she said.

Michael and other residents who received the calls contacted surprised city staff and Mayor Hall. 

 “As the mayor, I can’t stand by and let somebody imply that I’m going to compromise the Police Department and the Fire Department by taking money away from them and putting it toward a broadband initiative,” Hall said. “That’s insane. I would never do that. I think the survey was trying to create fear.”

Cox claimed the questions were designed to "learn more about the public's opinion" but would not divulge the wording of the survey questions.

The city posted a disclaimer on its website to ensure residents knew the survey was not associated with the committee. 

“Cox is a very valuable member of our community,” Hall said. “But to imply that the city is willing to compromise the health and safety of its citizens by funding a broadband initiative is false and irresponsible.”
    

Hall said he considers Cox’s “unilateral action” in deciding to conduct the survey a “breach of trust,” but that the city would welcome a new representative of the company to the committee.

Community Broadband Bits 19 - John St. Julien from Lafayette

Today we invited John St. Julien, of Lafayette Pro Fiber fame, on episode 19 of the Community Broadband Bits podcast. John was an essential piece of the organizing effort in Lafayette's efforts to build its own community fiber network. In many ways, he has worked to ensure the "community" piece is emphasized over the "fiber" piece. John and I discuss the organizing effort in Lafayette that led to their successful referendum in 2005, including some lessons for others who want to organize their own communities. We also talk about some of the lengths that big cable and telephone companies will go to stop communities. In the course of our discussion, we talk about a push poll that backfired on those trying to scare voters -- we made the full audio available here. John will be back on a future show to offer more thoughts on how local activists can work within the community to encourage a local, publicly owned solution. For background on the LUS Fiber network in Lafayette, we strongly recommend our Broadband at the Speed of Light report, which features a case study of the network. Also, four episodes ago, we interviewed Geoff Daily about his work to develop apps on the LUS Fiber network. Read the transcript from this interview here. We want your feedback and suggestions for the show - please e-mail us or leave a comment below. Also, feel free to suggest other guests, topics, or questions you want us to address. This show is 25 minutes long and can be played below on this page or subscribe via iTunes or via the tool of your choice using this feed. Search for us in iTunes and leave a positive comment! Listen to previous episodes here. You can download the Mp3 file directly from here. Find more episodes in our podcast index. Thanks to Fit and the Conniptions for the music, licensed using Creative Commons.

Audio of Dirty Trick Push Poll in Lafayette from 2005

We sometimes fail to communicate the great lengths to which big cable and telecommunications companies will go to intimidate and scare voters into opposing a community broadband projects. They have deployed a variety of dirty tricks and we have done a poor job of cataloging them. But a recent phone call with John St. Julien in Lafayette, Louisiana, reminded me of a push poll that an alert citizen recorded back when Cox, Bellsouth (now AT&T), and/or other opponents of the municipal broadband project commissioned a "push poll" to scare voters into opposing a referendum on whether the City should build its own network. We tell the full story about this campaign in our Broadband at the Speed of Light report. But in anticipation of our interview with John St Julien tomorrow, we thought we should make sure our readers/listeners had a chance to hear this 30 minute call. In it, a pollster is asking a series of questions commissioned by opponents to the community broadband network and responding to it. The audio is sometimes hard to make out, but well worth it as the person recording it has some pretty funny responses to some of the questions being posed. This is just one of the reasons that referenda are a poor tool for measuring community support of a project. While the big companies can dump unlimited funds into their self-interested "vote no" campaigns, the city itself cannot encourage voters to go one way or another. And local groups supporting a community broadband network have far fewer resources. For instance, when Longmont, Colorado, had its first referendum, Comcast blitzed the community with something like $250,000 in ads and misinformation (setting a local record for expenditures) -- resulting in a pretty significant majority for the "nay" voters. After citizens realized they'd been had, they clamored for another vote. Two years later, Comcast dropped $400,000 on Longmont but the grassroots successfully out-organized the cash-dump. If you want to know more about how your community can win a fight like this, read more about Lafayette and listen to our conversation with John St. Julien tomorrow (the first of several). Here is the push poll and response.

Ramsey County and Saint Paul Under Fire for Network Plan

If you were judging solely from the reaction of Comcast, you could be faulted for thinking Ramsey County and the city of Saint Paul were making a bold, if risky, investment to bring real broadband to local businesses and citizens in Minnesota's capital. But you would be wrong. Very wrong. The City and the County are paying a company to build them a network to serve their own needs. The City and County are smart to want their own network but this particular approach is a poor one. Let's start with a little background: Saint Paul and Ramsey presently rely on Comcast's network to transfer data files between locations and access the Internet. It is an old cable network, called the I-Net, that is failing to meet the present day needs for the City and County. Because Comcast provides the I-Net at no charge as part of the franchise, they put it up with its inadequacies. But government employees are less efficient than they could be due to this old, unreliable network. For instance, they have to wait for GIS files to crawl across the network. St Paul's telecommunications problems aren't limited to just the I-Net. Even back in 2005, St Paul recognized that the Comcast/CenturyLink duopoly wasn't getting the job done for much of anyone. We had (and still have) the same basic connections that the rest of the country had, limiting our attractiveness for new businesses that have above average needs. So the City created a Task Force that produced this terrific report in 2007 [pdf]. But the economy crumbled and the report was largely forgotten. No one, including myself, stepped up. I have lived in St Paul for 15 years and now own a home here. This has been a failure of leadership from elected officials, staff, and concerned citizens (in that order). Mayor Coleman has utterly failed to do anything but talk about the importance of broadband and the City Council has followed his lead since Lee Helgen lost his seat. A sign of this failure is an announcement that MISO is moving out of St Paul: One of its reasons for moving 90 jobs from St Paul to Eagan was better access to fiber optic connections.

Why "Who Invented the Internet" Matters

For those who missed it, a Wall Street Journal op-ed ignited a geektroversy by claiming the federal government did not invent the Internet. First, some history. Then an explanation of why we should care. A guy named Crovitz kicked off the fight with his poorly researched op-ed:
It's an urban legend that the government launched the Internet. The myth is that the Pentagon created the Internet to keep its communications lines up even in a nuclear strike.
Well, he was right about the nuclear strike bit. But the federal government played several important roles in the creation of the Internet, which truly was created by the efforts of many people, companies, and institutions. As evidence for his argument, Crovitz cites Dealers of Lightning by Michael Hiltzik. Unfortunately, Hiltzik disputed Crovitz's understanding of it:
And while I'm gratified in a sense that he cites my book about Xerox PARC, "Dealers of Lightning," to support his case, it's my duty to point out that he's wrong. My book bolsters, not contradicts, the argument that the Internet had its roots in the ARPANet, a government project. ... But Crovitz confuses AN internet with THE Internet. Taylor was citing a technical definition of "internet" in his statement. But I know Bob Taylor, Bob Taylor is a friend of mine, and I think I can say without fear of contradiction that he fully endorses the idea as a point of personal pride that the government-funded ARPANet was very much the precursor of the Internet as we know it today. Nor was ARPA's support "modest," as Crovitz contends. It was full-throated and total. Bob Taylor was the single most important figure in the history of the Internet, and he holds that stature because of his government role.
CNET talked to Vint Cerf about the Crovitz claims. In reaction to a Crovitz claim that the government didn't understand the value of TCP/IP but the private sector did, Vint said:
I would happily fertilize my tomatoes with Crovitz' assertion.
Nicely done.

USA Today Covers Lafayette Community Fiber Success

The USA Today occasionally covered the Lafayette muni fiber network fight as Cox and Bellsouth used every dirty trick conceivable against the community to shut it down. Reporter Rick Jervis looks back in now that the network is available to everyone in town.
The battle over broadband in Lafayette is part of a growing number of clashes across the USA that pit municipalities against telecom firms for the right to deliver Web access to homes and businesses. More than 150 local governments across the country have built or are planning to build cyber networks, says Christopher Mitchell of the Washington-based Institute for Local Self-Reliance, a non-profit group that advocates community development and local access to technology. Mitchell says those efforts often draw opposition in the form of misinformation campaigns, lawsuits from private providers or unfavorable state laws resulting from telecom lobbying. Nineteen states either ban cities and counties from getting into the broadband business — or make it difficult.
Minor quibble: the Institute for Local Self-Reliance (and particularly my work) is not Washington-based. Like the toy in Crackerjack boxes, we cannot have a story about community networks without at least one blatant lie from some cable company employee. No disappointments here:
"Our initial objection was, and remains, that it is an unfair advantage for your competitor to also be your regulator," says Todd Smith, a Cox spokesman. "Many states prohibit government from competing with the private sector."
I challenge Todd Smith to name one way in which LUS Fiber regulates Cox. When the local government makes rules that impact either Cox or LUS Fiber, such rules have to be non-disciminatory or they violate state and federal laws. If incumbents think the community is violating any laws, we know that they know how to hire lawyers and file lawsuits.

Commercials from Longmont Astroturf Group

If your community considers building its own broadband network, don't be surprised to see ads like these two from the recent Longmont referendum in Colorado. When Chattanooga was starting to build its network, Comcast bought 2600 ads, similar in substance to these, to scare people into opposing the project. Fortunately, the tactic backfired due to the Chattanooga utility's excellent reputation in the community. Here are two of the videos that ran in Longmont as part of the $300,000 campaign of lies run by incumbent groups (leading to this hilarious response after the election). These videos are no longer available.

Longmont Astroturf Opposition Gone in Puff of Smoke

Any hint that the Comcast-funded effort in Longmont to oppose authorizing the City to provide broadband services was anything but an astroturf campaign of lies has evaporated in the wake of its overwhelming defeat. If there had been a shred of local legitimacy among the "Look Before We Leap" group that was run by Denver-based strategists, it probably would have kept its website up for longer than a few days after the election. If I were them, I would want to keep a record for the future. But they don't. Because they were just a bunch of paid public relations people working a job. They didn't oppose Longmont's initiative, they didn't know anything about it. They were collecting a paycheck. And this is what they left behind: Look Before We Leap, disappeared The Times-Call has a hopeful reflection about the broadband battle (somewhat classier than the hilarious Neener Neener Neener poke at Comcast).
This time, lobbyists for the telecommunications industry spent even more than they did last time -- about $300,000 -- in trying to convince residents that the city having control over its own property was somehow "risky." Obviously, the lobbyists, including the euphemistically monikered Americans for Prosperity, were only concerned about the welfare of Longmont residents and the health of the local economy. They spent so much money to show just how concerned they were. But the majority of the voters weren't buying what they were selling. People had the audacity to think for themselves and make up their own minds. Personally, I would thank the anti-2A folks for pouring so much money into the local economy, except most of its spending was elsewhere. They did pop for a few ads in this newspaper, though, so for that they have my gratitude.
The author, Tony Kindelspire, goes on to note just how amazing it was to see everyone unified on an issue.