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Transcript: Community Broadband Bits Episode 228

This is episode 228 of the Community Broadband Bits Podcast. Fiber Infrastructure and Right of Way Manager David Young of Lincoln, Nebraska, describes the city's work with local Internet Service Provider, Allo Communications. Listen to this episode here. 

Listen to, or read the transcript for, episode 182 in which David Young, Mike Lang, and Steve Huggenberger discuss conduit policy in more detail.

 

David Young: Engaging your provider, engaging your community upfront and deciding what your model should be and then creating a plan and executing that plan is very important.

Lisa Gonzalez: This is episode 228 of the Community Broadband Bits podcast from the Institute for Local Self-Reliance. I'm Lisa Gonzalez . A number of states have laws on the books that obstruct local governments from directly providing high quality Internet access to businesses and residents, or even partnering with local providers. Nebraska happens to be one of them. In Lincoln the community found a way to work within the confines of the law by using publicly owned conduit and creating a welcoming environment for private Internet Service Providers. As a result, Lincoln has entered into an agreement with the local provider Allo Communications who will use the conduit to build its Fiber-to-the-Home network. David Young, Lincoln's Fiber Infrastructure and Right of Way Manager talks with Chris this week. David discusses the early days of the project and how it has evolved. He also shares more information about the franchise agreement and more about the partner Lincoln chose. Be sure to take a few moment and listen to Chris' interview with David and several of his colleagues in episode 182 from last December. Now here are Chris and David Young, Lincoln, Nebraska's Fiber Infrastructure and Right of Way Manager talking about the community's conduit network and how they are capitalizing on it to bring better connectivity and technology to Lincoln.

Mediacom Lawyers Slow Competition With Court Time, Resources

 

When big corporate incumbent providers fear a hint of competition from a new entrant, they pull out all the stops to quash any potential threat. One of the first lines of offense involves the courts. Iowa City now leases its fiber to Cedar Rapids based ImOn and to stop it, Mediacom is reprocessing an old argument. It didn't work the first time, but they are going for it anyway; this is another example of how cable companies try to hobble competitors; just stalling can be a "win."

A Lawsuit In Search Of An Offense

Mediacom has a franchise agreement with Iowa City to offer cable television services and it also provides subscribers the option to purchase Internet access and telephone services. As most of our readers are attuned to these matters, you probably already understand that just any old cable TV provider can’t come into Iowa City and set up shop. State and local law require them to obtain a franchise agreement, which often includes additional obligations in exchange for access to a community’s potential customer base.

According to a 2015 Gazette article, Mediacom provides annual payments for use of the public right-of-way, operates a local office, and provides free basic cable services to local schools and government buildings. These types of commitments are commonplace as part of franchise agreements and are small sacrifices compared to the potential revenue available to Mediacom.

ImOn started offering Internet access and phone services to Iowa City downtown businesses in January but the company does not offer cable TV services like it does in other Iowa municipalities. ImOn doesn't have a franchise agreement with Iowa City but Mediacom says that it should. They argue that, because ImOn has built a system capable of offering video service, it should also have to obtain a franchise agreement.

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In August, U.S. District Court Judge Charles R. Wolle dismissed the case, stating in a nutshell:

Bar Harbor Votes Down Funding For Study...This Time

On June 7th, Bar Harbor residents voted against funding the first $50,000 of a $100,000 engineering study for a fiber network to connect municipal facilities. A contentious 47-57 vote at the annual town meeting erased the Capital Improvement Program (CIP) from the annual budget, postponing progress on potential publicly owned Internet infrastructure. 

Decision Leaves Locals Stranded

The town is still clinging to hopes that it can arrange a new agreement with incumbent provider Charter Communications, who owns the majority of fiber on Mount Desert Island, where the city is located. The franchise agreement, inherited by Charter Communications when it merged with Time Warner Cable, expired in 2014. Negotiations on a new agreement appeared to have stalled when Charter wanted to begin charging the town access to incumbent fiber. In the prior agreement, municipal use of fiber to municipal facilities was a service included without an additional fee.

Bar Harbor officials are finding themselves in the same position as other communities similarly situated. After years of dependence on incumbent infrastructure connecting city buildings as part of franchise agreements, incumbents are now trying to squeeze as much as possible out of that dependence. Time Warner Cable tried the same strategy in Martin County, Florida, but the community invested in its own fiber-optic network and is now saving millions.

Apparently, Bar Harbor's leadership was split over the decision to include the funds for the study in the budget. During the budget process, the Warrant Committee took several close votes on whether or not to include the funding. Ultimately, the entire community decided that they prefer to maintain a balance in their CIP fund.

Mount Desert Islander reported on the June 7th vote

“'A majority of the council thinks it’s prudent to have some money in the account in case things change with our agreement," [Councilor] Stivers said.

Preliminary Study Lighting the Way

CityLink Telecommunications in Albuquerque Prefers Open Access - Community Broadband Bits Podcast 208

A small telecommunications company in Albuquerque embodies much of the philosophy that has powered the Internet. And CityLink Telecommunications President John Brown credits Vint Cerf for some of that inspiration. John Brown joins us for episode 208 of the Community Broadband Bits podcast, where we talk not just about how enthusiastic he is for open access, but how he writes open access requirements into contracts to ensure CityLink would continue to operate on an open access basis even if he were struck down by an errant backhoe. We also discuss the Internet of Things and security before finishing with a discussion of how he thinks the city of Albuquerque should move forward with his firm to save money and improve Internet access across the community. We also touch on Santa Fe's decision to work with a different company in building their short spur to bypass a CenturyLink bottleneck.

This show is 36 minutes long and can be played on this page or via Apple Podcasts or the tool of your choice using this feed

Transcript below. 

We want your feedback and suggestions for the show-please e-mail us or leave a comment below.

Listen to other episodes here or view all episodes in our index. See other podcasts from the Institute for Local Self-Reliance here.

Thanks to Forget the Whale for the music, licensed using Creative Commons. The song is "I Know Where You've Been."

Webpass and Its Fixed Wireless Seek Fix for Landlord Abuses - Community Broadband Bits Episode 197

San Francisco is one of the rare cities that has multiple high quality ISPs competing for market share, though the vast majority of people still seem to be stuck choosing only between Comcast and AT&T. This week, we talk to a rising ISP, Webpass, about their success and challenges in expanding their model. Charles Barr is the President of Webpass and Lauren Saine is a policy advisor - both join us for episode 197 of the Community Broadband Bits podcast. 

We discuss the Webpass model, which uses fixed wireless and fiber to serve high density apartment buildings where they are allowed in by the landlord. Unfortunately, they have been locked out of many of these buildings and are looking to the city of San Francisco to adopt better policies to ensure a single provider like AT&T cannot monopolize the building. Though the FCC has made exclusive arrangement unenforceable, the big providers are still finding ways to lock out competition. We also talk a little about the role of fiber and fixed wireless technologies, chokepoints more generally, and why Webpass is so sure it could succeed if residents were all able to to choose the ISP they wanted. 

This show is 27 minutes long and can be played on this page or via Apple Podcasts or the tool of your choice using this feed

Transcript below. 

We want your feedback and suggestions for the show-please e-mail us or leave a comment below.

Listen to other episodes here or view all episodes in our index. See other podcasts from the Institute for Local Self-Reliance here.

Thanks to Kathleen Martin for the music, licensed using Creative Commons. The song is "Player vs. Player."

Seniors, Low-Income, Disabled Communities Pay the Price in St. Paul

For seniors, low-income residents, and the disabled in Saint Paul, Minnesota, a Comcast discount within the city's franchise agreement is not all it was cracked up to be. The Pioneer Press recently reported that, as eligible subscribers seek the ten percent discount guaranteed by the agreement, they are finding the devil is in the details - or lack of them.

This is a warning to those who attempt to negotiate with Comcast for better service. Comcast may make deals that it knows are unenforceable. 

"No Discount For You!"

For years, Comcast held the only franchise agreement with the city of St. Paul. In 2015, the city entered into a new agreement with the cable provider and, as in the past, the provider agreed to offer discounts for low-income and senior subscribers. Such concessions are common because a franchise agreement gives a provider easy access to a pool of subscribers.

It seems like a fair deal, but where there is a way to squirm out of a commitment, Comcast will wriggle its way out. 

Comcast is refusing to provide the discount when subscribers bundle services, which are typically offered at reduced prices. Because the contract is silent on the issue of combining discounts, the city of approximately 298,000 has decided it will not challenge Comcast's interpretation:

The company notes that the ten percent senior discount applies only to the cable portion of a customer's bill. Comcast has maintained that it is under no legal obligation to combine discounts or promotions, and that bundled services provide a steeper discount anyway.

Subscribers who want to take advantage of the discounts will have to prove their senior status and/or their low-income status. In order to do so, Comcast representatives have been requesting a copy of a driver's license or state issued i.d. 

CenturyLink Picks Up the Baton

Small City Fights Comcast Over Institutional Network

Reports have recently surfaced from The Detroit News and Patch.com that a town in Michigan is now fighting Comcast over who owns their network.

The Backstory

Fifteen years ago, West Bloomfield, Michigan, population about 65,000, wanted an Institutional Network (I-Net) to connect all the important services, like emergency response, police, fire, and water, with a dedicated high-speed network. The town entered into a franchise agreement in order to share the construction costs with the incumbent cable company, which at the time was MediaOne. According to the township, MediaOne offered to contribute $400,000 to the cost of construction as part of that agreement.

The agreement was transferred to Comcast in 2000; Comcast acquired MediaOne in 2002. MediaOne and successor Comcast have provided "free high-speed bandwidth transport as well as interconnectivity" during the life of the network claims Comcast in a letter submitted to the court. The cable giant also describes the practice as a "benefit not provided by Comcast's competitors" and wants it to stop. The franchise agreement expired on October 1 but was renewed until 2025.

To The Courts

Comcast and the town are now fighting over ownership of the infrastructure. With Comcast demanding new fees, the town is bringing a lawsuit. Comcast, however, maintains that it owns the I-Net that the town uses for all its important communications. The Detroit News reports that the township is coming out swinging:

Rochester, Minnesota, City Council Reviews Municipal Fiber Proposal

Earlier this year, Rochester City Council members chose to look further at the prospect of developing a municipal fiber network. On August 17th, the Committee of the Whole met to hear a proposal from Alcaltel-Lucent to deploy 500 miles of fiber for approximately $42 million.

According to the Post Bulletin, the city recently surveyed 1,200 Rochester Public Utilities (RPU) customers and found that more than 75 percent of them supported the idea of Internet access from RPU.

Rochester residents and businesses have long suffered with expensive, unreliable, slow connectivity from incumbent Charter Communications. City Council member Michael Wojcik introduced the idea of publicly owned infrastructure in 2010 but the idea never picked up steam. He revived the issue last year when constituents began calling his office with complaints about Charter.

"Principally, I feel the technology, the customer service and price in Rochester are unacceptably bad (from Charter)," [Wojcik] said. "I get the feeling that a good portion of the public strongly agrees with that."

For this information session, the Council took no action; next, the proposal will be examined thoroughly by RPU officials.

Local video coverage from KTTC:

Bar Harbor, Maine, Studies Muni Fiber to Replace Time Warner Cable Franchise

For the past several months, Maine communities have been a hotbed of broadband activity. Bar Harbor, located midway along the state's Atlantic coast, is another community looking at fiber as a necessary investment. 

According to a February article in the Mount Desert Islander, the town of 5,200 has decided to move forward with a feasibility study. The town received Internet access at no additional cost as part of its previous franchise agreement with Time Warner Cable. That agreement expired about a year ago and, as we have seen in other communities, the cable giant now appears to be holding out in order to charge for the same service. From the article:

“The guidance that we’ve received from the lawyers helping us … is that the cable company really doesn’t want to give us anything, and may in fact want to start charging us for the fiber network that we get today as part of that franchise agreement,” said Brian Booher. He is a member of the communications technology task force, which has studied the issue of broadband availability in Bar Harbor.

A similar situation in Martin County, Florida, inspired that community to build its own network. It is now saving millions, with no need to contend with typical Time Warner Cable hassles, price hikes, and poor service. Read more in our case study on Martin County [PDF].

Bar Harbor seems to be adopting the same attitude as the rest of the state. They see that economic development success rests on connectivity and that entities like Time Warner Cable are not in business to boost local economic development. Booher went on:

“If the only way to get there is to do it ourselves, that’s the Maine mentality right there. So, my attitude is, let’s look at this and see what it would take.”

Rochester Pursues Business Case Study for Muni Network in Minnesota

The Rochester City Council recently voted unanimously to move forward with a study on the possibilities of publicly owned broadband in this southeastern city. Rochester will then decide whether to move forward with bids to form a public-private partnership for a network, or pursue another path.

After receiving dozens of calls from his constituents, City Councilman Michael Wojcik is asking his colleagues to consider a municipal network. Rochester’s area holds a population of about 110,000, and is home to the world-famous Mayo Clinic

According to the Rochester Post-Bulletin, Charter Communications operates its cable TV and Internet services under a franchise agreement with the city. That agreement is up for a renewal on March 31.

Wojcik said his constituents have been angered over issues such as digital box fees, but most of the complaints are about broadband service, which Wojcik said is essential. He said Charter's recent price increase for stand-alone broadband from $55 to $60 per month makes the service unobtainable for a percentage of area families with children in school.

"Broadband is key for information for a lot of people, particularly younger generations, and going forward, it becomes more and more critical," he said.

In 2010 Wojcik asked the council to investigate options for publicly owned infrastructure, but the measure did not advance. Wojcik says he hopes that citizen outrage with poor Charter service and contract negotiations will encourage city council members to take action.

The Council invited Chris to offer expert opinion. KIMT TV covered the decision and spoke with him after the meeting: